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    RomTech

    3.7 (3 reviews)
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    Security system installation

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    Vivint

    Vivint

    (241 reviews)

    I had a new security system installed today, and Bassem was absolutely outstanding. He was here for…read morenearly 7 hours and worked with such professionalism, patience, and attention to detail from start to finish. Not only did he complete the installation thoroughly, but he also went above and beyond by running new wiring to make everything cleaner and more secure. He even noticed my air conditioning tubing was loose and took the time to tape and secure it -- something he didn't have to do, but did simply because he cares about doing the job right. It's rare to see that level of dedication and pride in workmanship. Bassem truly exceeded expectations, and I'm incredibly grateful for his hard work and integrity. If you get him as your technician, you're in excellent hands!

    The sales people are continually coming to my door. I've told them multiple times that I am not…read moreinterested in their service and they continue showing up day after day. They ring my doorbell causing my dogs to bark like crazy and even after I said, yet again, I am not interested, the sales guy wanted to argue about why I need a system. He continued regardless of how many times I said to stop coming to my house and I had to close the door on him. I don't know how many times I have to tell them to quit coming to my house before they stop. I also called customer service to have my address added to the "Do not contact" list. Maybe a negative review will get them to stop. If this continues, I will be filing harassment charges against the company.

    Boss Security Screens - security screens customer

    Boss Security Screens

    (167 reviews)

    Impressed with the level of professionalism and knowledge about their product. If you're looking…read morefor quality security screens and someone who actually cares about doing it right, Elena is your person. Great service, great communication, and solid results--I'd absolutely recommend her and Joss Security Screens.

    This is the second time I have used this company to screen in a patio, the first experience was…read moregood - communication and timeliness were not an issue. The second install has had some issues. Boss informed me at the beginning of January the screens were expected within a week, and the install would be scheduled. A full month went by with no further communication - near the end of February I was informed they were still inspecting, and was given a preliminary install date of the week of March 30th. Mid-March, I was given the firm install date of 3/31. 3/27 the project manger emailed and cancelled the install due to an issue found during the inspection. Supposedly the screens were undergoing inspection back in January, but magically failed inspections in March. Since the cancel, I have consistently sent emails asking for an update. Flower answers once a week that the company is actively working on getting an update from the factory. The most recent reply also gave me the name of the project manager and said the manager would be contacting me with updates. No updates from Boss. There is zero unsolicited communication from Boss. At this point I have zero confidence in this company. This is the most amateurish performance from a company I have ever seen. I hope the $25K I paid for the screens wasn't just a donation to the company, but that is what is it starting to feel like. I will start exploring what legal options I have to recover whatever money I can, but it may be low probability due to the sales agreement. Stupid me for paying up front. In the meantime, avoid this company like the plague. Amateurs.

    RomTech - securitysystems - Updated May 2026

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