Fricken' horrible is what my Husband just said. I thought that was giving this place too much credit. My Husband, Daughter (4 years old) and I dined at Romagnoli's last evening (a Saturday night). We walked in and said, "Three." The hostess told us that it would be 30 minutes -- I peered over her shoulder, there were empty tables. Huh? She told us to have a seat at the bar. Fine. My Daughter loved sitting at the bar and she ordered for herself: "Pepsi with no ice, please." The bartender said, "We have Coke." We repeated the order and WINKED at her to serve the "Coke" but call it Pepsi. Nope. The bartender had to be right and insisted that they did not have Pepsi. Gee, thanks for helping us out with this. What's on tap? "We don't have tap beers, we have bottles and cans." Oh, how classy! Okay, what kind of beer do you have? She then placed a list in front of us and started making the Coke. She put ice in it. We stopped her and she said, 'oh, that's okay, I can make another one and still use this." She then proceeded to fill another glass with ice and serve it to our Daughter. This is when the warning sirens should have started blaring for us to leave. We asked to see menus while we waited and were told that the hostess would come by and give us a menu. Twenty minutes later, we got menus. Five minutes after that, the hostess returned to take our order. Mind you, we are STILL sitting at the bar. Another five minutes and we were escorted to our table - where our salads were waiting. Did I mention that the dining room wasn't filled? The salad was okay - not sure if it is recycled from earlier tables (it seemed quite watery) and had almost no dressing on it. Instead of garlic bread, a LOAF of bread is brought to the table - with a dull knife for you to try and gnaw through to get a slice. You are rewarded for not slicing your thumb or stabbing your fellow patrons in the eye with a mangled piece of bread that you can spread frozen butter to.
My Daughter and I excused ourselves to wash our hands before dinner and came back to a baffled Husband/Father. Our food had arrived in our absence. BUT, the waitress had brought it to several other tables before settling on our table. While we were gone, my Husband ordered another Coke with no ice for our Daughter. Yep - got back and there was another glass FULL of ice and coke.
My Husband had the Open-faced tenderloin with toast points and Gnocchi (do NOT get the Gnocchi - it does not resemble any other Gnocchi that we have ever had, they were tubes). Not even good tasting tubes of Gnocchi. I ordered the broiled cod with drawn butter. The Cod came in three pieces and each piece was different: SCALDING HOT, Hard/Rubbery and Cold. The plate was served on another plate (why? The plates didn't nestle into each other and made getting the food into a dicey spear-grabbing attempt). I ordered spaghetti for my side. I got Fettuccine with red stuff. The 'red sauce' on top of the gnocchi and Fettuccine was the most bland garbage that we have ever tasted. I ventured to say that it was canned tomatoes that were pureed. No seasonings were added. Plain, tinned tomatoes. Quite the acidic taste. Ick. A waitress checked on us as we were finishing our meal and asked if there was anything else that we wanted. Were there desserts? Something else that we should order? She didn't tell us and said that she would just get the bill.
She returned with a large PAGE - it was our bill! Holy crap. Someone really needs to stream-line this place. The waitstaff doesn't listen and doesn't seem to care. The Décor? I had to laugh when I saw another post that said 1979 called and they want their décor back... No kidding! The floor of the restaurant was covered in mutilated bread crusts/crumbs - but the lighting was so bad that you could only see the blinding crumbs... Why are there large display cases throughout the dining room? Or books sporadically on shelves throughout the place? This place needs to honor their family and Clean this place up! Dingy and Dirty for a seemingly-pretentious eatery. We thought we were going to get homemade Italian food. Nope! My Husband remarked that it was like going back in time to a really bad supperclub from the Fifties that had somehow survived into the 70's. Expensive for horrid food, bad service and an utter lack of caring about people/customers.
Oh, and family restaurant? No kids menu. We were advised to order items a la carte. Not sure how that would have worked - our Daughter ate off of our plates.
Keep Driving. Go to The Venice or Mama Mia's in Ishpeming. or The Villa Capri in Marquette. Both are worth the drive. read more