This store is always clean. There is a safe box to drop off and discard old medications…read moreconveniently located at the pharmacy. Based on these two factors, their score is high.

Quite possibly one of the rudest pharmacies I've ever had to deal with. One employee in particular…read morewho is rude, condescending and seems just generally miserable and takes it out on everyone else. The whole location itself seems to be going under. I can't say I'm surprised.

Great service by Chris and the team there. Always helpful…read moregetting insurance coverage. Happy to have this solid local alternative to the big box drug stores.

My initial intro to Ashland Drug when new to Ashland wasn't pleasant. Since then, I've actually…read morefound a " family" within this pharmacy. I've had several trips to ER since here and this pharmacy and its people are very knowledgeable and helpful. I've had to deal with broken bones and severe injuries in this Anti-opiate age. I'm grateful for the care and personal support. Glad I came back!!

Staff needs to improve customer service skills . Came in…read moretoday with a bit of a mixup in communication and staff did not help to make it clear what the problem or issue was rather than giving sass . Unsatisfactory.

If you want to spend a stupid amount of time, have your prescription sent here. Urgent Care did it…read moreon accident and now 2 hours later here I still sit waiting for an antibiotic for my disabled son. Jolyn said "sorry we didn't know you were here", a few minutes ago and she would hurry it up and hopefully it would be "only 20 minutes". This is why we don't normally use Walmart for anything, it's like banging your head against a brick wall. Grants Pass has turned into a joke for healthcare and prescriptions all the way around. Walmart is a waste of time.

Insane wait times for prescriptions. I waited over 24 hours before calling to check on my…read moreprescription, and when I finally got through to a live person (took me five attempts), I was told that my prescription had been placed on hold due to my insurance not covering it. Thing is, my insurance hasn't covered it the last three times I've had it filled at this pharmacy. You'd think that sort of information would be on file at this point. So I explained that I pay out of pocket for it, and the person who was helping me said it would STILL be a few hours before they could fill it, if not tomorrow. Good thing I don't need this medication to keep me alive or anything like that. I hope that people with that level of need are getting their medicine elsewhere. They get two stars because they at least fill the prescription and accept my discount card. They desperately need more staff and a better method of tracking customer history.

I was released from hospital with broken back. Went to rite aid for pain med prescription and this…read morepharmacist would NOT fill until I answered a bunch of personal questions. I got upset because I knew it was wrong. She told me to calm down or she wouldn't fill my prescription. She wanted to know " WHY" I needed this medication, what happened to me and how and so on. This pharmacy has never been a good place to go safely. I've been talked down to and embarrassed. This is the second time I've had issues at this pharmacy. Had a different one been open ( it was weekend) I would have never gone back. Rite Aid knows about this. Doesn't seem to care.

Good part, old business still in business and competing with the big chains…read more Why I started coming here? Change in insurance. I could gave home delivery or GO pharmacy. I chose the pharmacy. Where this place goes bad is the person that operates the cash register at the pharmacy counter. All the charm of a dentist drill... Been there three times now, got stuck with this gal that is plain rude. Never got welcomed to the pharmacy Never smiled, not once Waiting in line, never said "can I help you or thank you and does not know how to smile. My wife watched. Today my wife did the talking to her. Was not welcomed, she was rude. This unfriendly register operated makes one want to leave. I'm hoping the manger responds to this. I'm not done. If the owner does not contact me, I'll go in and ask for him. There are a couple of choice words that I'd like to write.

This is the perfect little hometown pharmacy. They treat you with hospitality and kindness every…read moretime you come in. They answer the phone when you call. Stop going to those chain ‍ pharmacy's that treat you like a number and come enjoy the personal touch you receive here. They don't automatically refill prescriptions like other pharmacies. Do you have to call every month and renew your order so if you're the kind of person who is super forgetful and likes that your pharmacy automatically refills your medication this would not be the pharmacy for you.

Great store for Ashland. One of the cleanest and most well-stocked Bi-Marts in the chain. It's…read moreclose to most of the hotels in town, and has everything you need and then some without driving to Medford for a Freddy's or Walmart run. Prices run the same as other Bi-Mart locations as well. Only bad thing is they don't have a pharmacy.

You need a membership to shop here. And I would just love to be a member but we were just traveling…read morethrough. They did not offer a one-time guest pass so we actually bought a membership just to use for one day. This store is amazing so much things it's like a Costco but local things are all added into the bulk items. The prices were amazing I loved it we bought a lot of things to bring back to Hawaii. Other than not offering a one-time guest pass for the day the service was good.

They had the least expensive prescriptions in town and truly excellent customer service. But,…read morealas, they went out of business at the end of 2013. I miss this pharmacy.

What a lovely little shop... it has just about everything you could want from pharmacy items,…read morebeauty products and a great selection of gifts. And when you buy something they ask you...."would you like this gift wrapped". Also they have a nut counter... you know or maybe you don't remember being able to go in to a drugstore and buy warm nuts. They keep all the nuts under a heat lamp and they are warm and tasty when you want them. Everyone was helpful and nice... guess it goes along with the Brookings experience.

I was in this store on 11/29. The staff wasn't enforcing the mask law- so, so disappointing and…read moredangerous. The maskless woman ahead of me at the register was rung up without an employee telling her she *was required by law* to wear a mask. Then another person entered without a mask and not a single employee said a word. This sign stating that masks are required was pushed to the side of the door, and I pulled it front and center as I left. I am not so worried for myself, but for our seniors and immunocompromised individuals. I really hope that Rite-Aid will begin to enforce this MANDATORY rule. This is a serious public health concern. You can do better.

They have yet to get my med orders straight, and they always sound so put upon when answering my…read morequestions. But today the man answering the phone was just plain rude. When I asked if he could tell me when I could expect delivery of my medicine he rattled off the delivery dates, and I didn't know when mine were (in fact they have always delivered the soonest possible and this was news to me.) I told this rude person I didn't know, and he said "well you should know" in the most condescending way. I told him what I thought of his attitude and waited for him to fetch his manager, who was barely helpful but did at least manage to let me know it would be delivered the next day. I really do need my meds delivered and if I have to put up with the rudeness, so be it, but I will look elsewhere But I really can't recommend this disorganized mess to anyone else.