I saw the 4.7 rating on Google and went in with pretty high expectations. Based on our experience…read moretonight, I was somewhere between 2 and 3 stars, but I'm rounding up to 3 because I'd rather leave constructive feedback than just trash a place.
We kept it pretty simple: two burritos and an order of nachos.
A few positives first. I really appreciated the cold carafe of water being dropped at the table right away without having to ask. I also loved the two hot sauces served in the short bottles. Being able to add as much heat as I wanted definitely helped the meal. The al pastor on the nachos had good flavor too--I could really taste the pineapple, although I think the meat would have benefited from a much harder caramelization.
Unfortunately, the biggest issue was execution.
The nachos were very sloppily assembled. The toppings weren't dispersed throughout the chips, so probably 40-50% of the chips were basically bare. There was very little brightness or freshness to the dish--hardly any pico de gallo, no salsa available, and things like pickled jalapeños or even a little chopped cilantro would have made a huge difference for pennies. Instead, it was mostly refried beans, meat, some partially distributed cheese, and a small squirt of sour cream.
I ordered a side of guacamole for $6.50 and received what looked like maybe 3-4 tablespoons. That's pretty difficult to justify.
The burritos were the biggest disappointment. They were served cut completely in half, which seems unnecessary for a dry, handheld burrito. It leaves you eating two open ends instead of being able to pick up a properly wrapped burrito and eat it normally.
More importantly, they were incredibly dry. Looking inside, everything seemed piled into the center--rice, lettuce and protein--with very little pico or anything else to bring moisture, acidity or freshness. There isn't salsa available to compensate, either. I ordered a side of pico for another $5.50 and received maybe 1/4 cup. Even after adding that, I found myself using a ridiculous amount of hot sauce and salt just trying to wake everything up and add some moisture. The food also wasn't particularly hot temperature-wise.
Service was okay but pretty middle-of-the-road. Our server got us started, but after that we barely saw him.
They also don't offer a non-alcoholic beer, which was disappointing.
Maybe we caught them on an unusually busy night or toward the end of a long shift, because the 4.7 rating suggests plenty of people have had much better experiences. But based strictly on what we were served, the food needs much tighter execution--better distribution of ingredients, more freshness and moisture, hotter food, and considerably better value on the add-ons.
There were a couple of good flavors in there, particularly the al pastor, but overall this was a frustrating meal and not one I could rate higher than 3 stars.