Our experience at Sugar Mountain Resort was extremely disappointing…read more
We are complete beginners and had never skied before. The resort is advertised as "beginner-friendly" with good instructors, so we felt confident choosing this place for our first experience.
We arrived just one hour after opening and were told there were no private lessons available for the entire day. Not only that - it was impossible to book anything in advance. If you are on vacation, apparently you have to show up at 7 AM and fight for a spot just to maybe get a lesson. It felt very disorganized.
It seems like the number of instructors is very limited because it's more profitable for them to sell group lessons. Since there were no private options, we had to take a group lesson. There were 8 people in the group, possibly more.
The instructor was honestly terrible. We didn't understand anything, and whenever we said we were confused, he just replied that we were "doing great" without actually explaining anything properly. It felt like he just wanted to rush through the lesson as quickly as possible and move on to the next group.
We were immediately taken to a small slope, which was already challenging for people who had never even stood on skis before. No one properly explained the basics. Most importantly, we were never clearly shown how to fall safely - which is essential for beginners. By the end of the lesson, we hadn't learned how to properly snowplough stop (the pizza technique) or make snowplough turns.
At the very end, the instructor took us to a slightly steeper slope and just said, "Follow me." It ended in chaos. Everyone went down however they could. I was pulled toward the magic carpet lift twice, had to take off my skis, and that was it. We left frustrated and upset.
Our first skiing experience was completely ruined. We genuinely started to feel like skiing just wasn't for us. Ironically, watching YouTube videos that evening was more helpful than the lesson we paid for.
Thankfully, we later went to Appalachian Ski Mountain, and the difference was unbelievable. You can book everything online in advance - lessons, equipment, everything. We initially booked one instructor because that was all that showed online, but when we arrived, they were able to find two more instructors so each of us could have a proper private lesson.
The instructors there were friendly, patient, and explained all the fundamentals clearly. Within one hour we learned how to snowplough stop (pizza), make snowplough turns, and confidently ski on green runs. We actually enjoyed skiing and left happy and excited.
If you are a beginner, I strongly recommend going to Appalachian Ski Mountain instead. Otherwise, your first skiing experience might completely discourage you from this sport.