5 bedroom, 3.5 baths on one acre. Amenities include pool table, fully equipped kitchen, two 12 x…read more36' covered porches, hot tub and firepit. Close to all the top ski resorts of the High Country. In the summer this location provides easy access to Valle Crucis, Banner Elk's park with its many activities. Great cabin. Great location.

We thoroughly enjoyed our weekend getaway. The place was everything it promised, and more. It was…read moreclean, comfortable, and a cool break from the hot summer sign of the Piedmont. I could not recommend it more and the proprietors did everything they promised.

We waited until the required 5:00 check-in, only to find a dirty house that the housekeepers hadn't…read morecleaned. Since I couldn't reach anyone at High Country Vacation Homes for 10 minutes or so, we started cleaning since we didn't have any sheets for the beds and everything was dirty from the previous tenants. When I finally got a hold of the office, we were deep into cleaning, so there was no point for them to send a housekeeper. I was told, "This doesn't happen a lot," and then when I asked how much we will be refunded for this, I was told, "We usually only refund the cleaning fee." So it "doesn't happen a lot", but they "usually" only refund the cleaning fee. Sounds like it happens a lot to me. After more than a month, and me making it perfectly clear that I wanted a refund of one cleaning fee since the house wasn't clean when we arrived, and then another cleaning fee since we had to spend the first evening of our vacation cleaning the house, we finally got some money back. But only the equivalent of one cleaning fee. And I was told we got our security deposit back, like it was some sort of a favor, when in fact, we left the house in way better condition than we found it. Losing the first evening of our vacation, especially to cleaning, should be more of a refund than $125. That is the absolute LEAST we should have got refunded. So, if you want the absolute least out of a property management company, then go with High Country Vacation Homes. But next vacation, our money will be going to a property company who deserves it. Pics are what we walked into.

Complete garbage of a company. The cleaning staff was nice so we went with them in listing our new…read morecabin for rent. Huge mistake. We are talking weeks to get calls back from the lady who was supposed to be getting our listing ready, and when it was finally Posted ... crickets. Priced too high, which we let them know about asap, and literally no response to adjust. The response was " oh we've had lots of Calls with interested parties, NONE of which became a booked reservation. The excuse from their phone answerer was that out contact was out as her husband was having health problems. Unfortunate for sure , but there is still a business to be run. The owner, also a woman, never responded to multiple calls or emails. After SIX WEEKS of this , also know as six weeks of lost income ( including May and Memorial Day) we were able to catch someone actually in the office and get our keys and things back. It took another couple of months for them to remove the listing. I believe ( hope ) they are now formally out of business , though they were halfway there when we were dealing with the clowns. Just beware !

The Getaway was the perfect getaway for us. The location was private yet convenient to downtown and…read morewe found ourselves enjoying the Greenway trail into town many times. The cabin had every amenity we could of asked for (OK...a hot tub on the deck would have been nice) and we felt so comfortable from the minute we got there. The living room fireplace was amazing and we had it on constantly. The living room was comfortable and large. The kitchen was a bit small for both of us to work in but it was more than adequate. Both bedrooms were lovely (the king sized bed was super comfortable) and there were plenty of bathrooms to pick from. The sheets and towels were plentiful and plush and it was nice to be able to do laundry. The driveway up to the house was something. Super steep and it made the returns from our walks a bit challenging. And we were glad that it didn't snow to have to tackle it in the ice. The internet was great for keeping up with work but it wasn't sufficient to be able to stream movies or television. But the choices on the satellite TV made up for it. We loved The Getaway and will definiteley be back!

From the owner: 5 unique, beautiful cabins/homes in Banner Elk, NC! Each one…read moremeticulously clean and cared for. 3 are pet friendly, all have free WiFi and fireplaces. Convenient to Banner Elk, Boone and Blowing Rock. Summer dates are booking fast! Come enjoy the cool North Carolina Mountains!

I rented a place in this community last year, and let me tell you: I have never experiences a more…read morestuck up community. I was repeatedly asked if I lived there from the management on several occasions. There was one time when I invited some friends over and we were hanging out in the park/lake area. I assume it was the manager came up to us and asked if we lived there and suggested that we leave because it was a private community. It is like they roam around looking for people to kick out of their exclusive community. The vibes around there are just not inviting.

Renter Beware…read more Valle Crucis Log Cabin Rentals (logcabinrentals.com) unfortunately seems to be unreasonably holding security deposits. My family and I stayed 2 nights, October 28 and 29, at one of their cabins - Soothing Waters. One week after we checked out, I received an email stating there were stains found on 2 sets of sheets. They attached 2 photos of sheets (see below). I immediately responded that I had personally removed the sheets before we left the cabin the morning of our checkout and there were absolutely no stains on the sheets. Therefore, I don't feel we should lose our deposit for something that we didn't cause. By the way, what are the chances that 2 sets of sheets would have stains? Furthermore, sheets being replaced should be considered normal wear and tear. I didn't get a response from the email I sent, so I called Valle Crucis Log Cabin Rentals. I spoke with Emily who told me the reason it took so long to get the damage information to me is that she's working 60 hours a week and that the weekend of our stay, 20 out of 29 checkouts had damages. Seems excessive to me. I'm betting I'm not the only person with issues regarding security deposits from this Valle Crucis Log Cabin Rentals. Emily also told me this is why they push their renters into getting the $40 insurance and if I had purchased that, this would be covered. This also makes me skeptical of their practices. I have no idea if I'm going to get any of my deposit back or if they're keeping the entire $300, but I absolutely feel we should get back 100% of our deposit. Out of all the many, many times I've rented vacation homes in North Carolina, Tennessee, Florida, Virginia and Colorado, I've NEVER had an issue like this!

I have used Valle Crucis many many times over the years & they always provide friendly, implacable…read moreservice!! They go above and beyond to make your stay is seamless & enjoyable!! One of the first times I rented one of the beautiful log cabins the rental didn't have a blender when I arrived!! I called the office and one of the owners answered the call and immediately brought me a blender from her own home for me to use during my stay!! I would highly recommend them to anyone!!! Thanks Guys ...