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    Rocky Mountain Credit Union

    2.4 (21 reviews)
    Open 8:30 am - 5:30 pm
    Updated 3 weeks ago

    Services - Rocky Mountain Credit Union

    Personal banking

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    5 months ago

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    3 years ago

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    6 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    13 years ago

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    6 years ago

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    7 years ago

    Love RMCU! All of the services & the wonderful people make RMCU the reason I enjoy doing business with a credit union

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    6 years ago

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    13 years ago

    Nice smaller bank in Bozeman. Good people and great service. It is a relief to work with good people while handling your financial needs.

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    11 years ago

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    10 years ago

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    14 years ago

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    Stockman Bank

    Stockman Bank

    (8 reviews)

    Today I went in and emptied out my safety deposit box which I've had there for years. Then I asked…read morefor the bank manager, Callie was her name. When we went to her office I told her I was closing my account with their bank at the end of the month and that I had emptied out my safety deposit box as I was closing it as well. I told her that one of her employees, I am assuming she is in "charge"of the vault, has treated me like a criminal EVERY time I deal with her. The latest was when I asked for 200.00 in dollar coins, which I save for my grandsons. After taking my I.D and walking away, I could see her on the phone. They never even asked me for my account number. After several minutes she returned, I asked her if there was a problem. she said no, but since Covid they have to be careful who they give change to! Covid! was 6 years ago!!!!! I asked where was my I.d? oh, sorry, it's over on the counter! I was livid! I decided to take my banking to a friendlier place! Fast forward to my interaction with Callie, she wasn't the least apologetic to me, and even less worried that I was closing my accounts! Believe me I will be telling everyone I know NOT to bank with them! Montana friendly? What a joke! Do not bank with them unless you want to feel, judged, like you are a criminal, and just disrespected!

    First off, this company is not accredited by the Better Business Bureau (BBB), which means this…read moresmall bank doesn't have to demonstrate a commitment to resolving customer complaints or adhering to ethical standards. I was surprised to learn this, but my own experience confirmed that this company operates unethically. After reporting fraud on my debit card twice, the bank decided I no longer needed a debit card and refused to issue me a new one. To make matters worse, they don't allow you to purchase cryptocurrency with your debit card. Since crypto is the future, you'll need to bank elsewhere to handle these basic transactions.

    First Interstate Bank - Exterior image of First Interstate Bank in Bozeman, Montana.

    First Interstate Bank

    (50 reviews)

    This bank is the worst. Not deserving of even 1 star. Terrible customer service, not accomodating…read moreand impersonal. Stockman Bank is one thousand times better.

    An absolute joke of a bank…read more.. We recently took out a loan with this company when purchasing our sprinter van build. My husband and I have no experience in loans or financing related to this type of business and we really were looking for guidance and competent lenders to get this loan done correctly. The loan contact we dealt with was named Katie. She offered to fund our loan but also offered to handle titling the vehicle for us. When we started our loan process, she seemed quite competent but as we started working on insurance timing and titling the vehicle, the ball was completely dropped. We later found out that Corporate (Tiffany) sent over paperwork to Katie to get titling done correctly and Katie per corporate, Katie did not follow up, did not sign the paperwork correctly, and hence when we came to pick up our vehicle, nothing was ready for us legally to get on the road. The excuse Karen, the apparent branch manager, gave us as to why things weren't done was that Katie was pregnant and on maternity leave for some of our loan process. It would make sense to me that when someone knows they will be gone on maternity leave that they would follow up or pass along any outstanding information or jobs that had yet to be completed to other coworkers. Maternity leave and pregnancy is not an excuse for why work was not done before maternity leave either. We were very disappointed by the lack of response and remorse on the business side of things when we came to pick up our van. We spent the first three days after getting the van either at the DMV, coordinating with corporate to send us paperwork that should have been in our hands prior to the vans completion, and speaking to very rude and incompetent staff trying to figure out where the ball was dropped. If a business drops the ball and apologizes then does things to make it right, I absolutely would go back to them. However, this bank did not do that. They not only dropped the ball, but they did not apologize. They made us feel like we did something wrong and we had to be the ones to sort it out. We have tried to contact them multiple times since October to ask about titling and loan fees with no follow up from Karen...again the apparent branch manager.... If you are looking for a bank to help you seamlessly take out a loan and make the process of getting a car, sprinter van, RV, etc. this is absolutely NOT the bank for you.

    Rocky Mountain Credit Union - banks - Updated May 2026

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