Richard is a fantastic guy and a very knowledgeable technician when it comes to hardware. He may…read morebe a PC guy and I may be a Mac guy but I gotta say he's one of the good ones. I bought an inexpensive refurb off Richard when I got to Montana just to have as a beater computer. If you're looking for a good deal on a PC, I'd go to his spot first. He'll have a good machine for a really good price. I'm a technologist myself, and my work tends to revolve around information systems, and programming. I stay away from hardware repair, and trying to keep up with the tiny screws that are in our machines hahaha -- if it's a PC, I just take it to Richard with confidence knowing that it's in good hands. You should too!

Had absolutely amazing service here. Don't worry about these old comments. They are way outdated…read moreand I'm pretty sure they have new staff. The Conputer techs personally worked with me and even called me to make sure the computer was working. Have had way better experience here then anywhere in Helena and I deal with computers a lot.

Answered a few questions about my PS5 controller. Great…read moreperson. Highly recommended.

Requested help with a highly specific but simple 3ds fix. Very professional and polite, but the…read moreactual services were very disappointing. Claimed they'd need many hours for what I know is a 15-45 minute job, charge a small fortune, and clearly didn't have that much experience with niche obscure problems.

I was referred to Dwayne by my sister. He had worked on all of their computers at work. She told…read moreme that she completely trusted him and he was very knowledgeable. All those things are understatements! Dwayne is very professional, yet kind and personable. I completely trusted his expertise with my Mac. He took extra time explaining things to me, giving me his professional advice, and making sure I was comfortable going forward. I will most definitely spread the word, and be back for any future Mac and or iPhone problems!

For me, a computer crash is disastrous: the stupid things run my life :-) On a Friday afternoon,…read moreafter Microsoft spent 3 hours with me NOT fixing my black screen, Steve squeezed me in an hour before closing and had it up and running in less than an hour. Genius Geek.

Had my iPad home button and screen replaced. Don't let the entrance turn you off, just watch your…read morestep going down the ahem, shabby chic stairwell! The shop is a work shop, not a fancy office, with a crew of young techies working behind several screens. I liked it. I worked with Lindsey at LB, who answered every time I phoned (no voice mail! A real person to talk to) and provided several email updates over the 3 days he had my iPad. The repair cost was over $50 less than it cost me to replace just the screen two years ago! But best of all...Lindsey offered to come in to the shop on a Saturday morning, when they're normally closed, so that I could pick it up to have over the weekend. Boom! I'm hooked. I recommend LB, at least for similar repair work.

From the owner: iPod, iPhone and iPad Repairs.read more

I went in to return an Amazon order. Both the men at the counter were rude and gave poor customer…read moreservice. The first guy was there by himself at first and was doing check out and Amazon. He was not giving his full attention to the other customer as she had some questions. I said I can wait and he continued to try to take care of both of us. He was not understanding her question. Then the other guy came back, he didnt say hello, OR ADDRESS ME. He says " Amazon? Do you have a code?" He scans it , takes the box, I attempted to tell him there was a battery in the box, He rudely says something like I know what Im doing? Expecting me to leave I stood there and then asked "do I get a receipt?" He annoyingly printed me one. Horrible service.

Called the Staples print department to see if I could email a document to them, have them print it…read moreout, then have a the signature completed and have them scan the signature page and email back to me... the lady on the phone said they could not provide that kind of service. I'm baffled!!!

Aaron is very professional and knowledgable. He installed Exede High Speed Satellite Internet and…read morewe are very happy with the improved internet speed and connectivity we are now receiving. Aaron also helped us resolve some computer issues. I will definitely keep Aaron's business card handy and recommend his services!

From the owner: Woodpecker Technologies is an authorized DISH Satellite television Retailer specializing in…read moreSatellite television and Internet service. Woodpecker Technologies is your local choice for DISH service. We have served Helena and the surrounding area for over 5 years and are dedicated to serving the local community. DISH is the best choice for value, technology and customer service with the lowest prices nationwide. So stop by today to find the package that works best for you.

Spent $152 dollars on nothing. Called asked some questions charged almost $30 to have some answers…read more Charged over $121 for remote support that never happed. Complete waste of time and money.

These guys do a great job and are very patient-especially with my 82 year old Dad and his computer…read moreand Ipad that he fouls up all the time!

It is too bad when a once respected business curtails its customer service. Since 7/8/2011, I have…read morebeen a faithful customer until 12/9/19 when Zack upgraded me from WIN7 to WIN10. When he brought the computer tower back he did not have enough time to be sure it was fully working and working with MS Office 2019 which all my research and Zack said it would be compatible. Since then I have sent numerous emails to him with questions regarding what he said would only be a "START" button change when upgraded. NO RESPONSE. I have called the owner Paulette who said she would give him the message. NO RESPONSE. I went in person with notes regarding my questions and gave it to her. She said she would give it to Zack. NO RESPONSE. Dan did come out in March but that was more a search and discover mission on his part and on my time. He didn't seem to know about MS Office and its compatibility with WIN10. Was WIN10 fully installed? PROBLEMS WERE NOT SOLVED. After my last call, I received an "unsigned" "no name" letter on their letterhead saying "...have not been able to provide the level of service necessary....We have donated a large amount of time and effort trying to resolve your various issue..." They suggest I use another company. They just don't get the problem. There was NO service because there were no responses. All that money on advertising and poor or no customer service.

Great service. Fixed my laptop quickly and kept me updated along the way. Very reasonably priced…read more Definitely would use them again!

Great staff that were helpful and kind. We rented 3 bikes for 2 days of riding. Helped us with…read morebikes, rides and food/drink recommendations. Highly recommend!

Not only did they tell me one price and once they got my unit in they changed the price to a much…read morehigher price went from $40 to $90 couldn't get my part back because I've done work on it. And now I get it home and I cannot get the rear wheel back on my bike because the tolerances are not right and are way too tight now I will never ever do business with these Schmucks again they are Crooks criminals do not trust them with your product learn how to fix your own stuff. I will be learning to fix my own bike before I'd ever go back to them .

I walked in and asked to see whos in charge and I got "Charles" at the front counter…read more I told him I was looking to sell or trade my nearly new apple 15 128gb phone and he offered to buy it for an insane lowball amount of $125 and I said no. He then turns his back on me starts walking away and calls me a c*ck sucker! I will never do business with this shop ever again!