Joe knows his stuff, was able to diagnosis and repair my XS Max within 60 mins. Frozen screen was…read moreit and the previous fix I had done was not done correctly. Joe exceeded my expectations. Thank you!!!

Joe was friendly, professional and fast(!). I went in with…read morea smashed phone screen and Joe had me out of there in under half an hour and at a very reasonable price. I hope I don't need his services again, but if I do, I'm bee-lining to him. I'm also very happy to support a locally owned business, especially if it's a one person operation (as his seemed to be).

Took my cheap casio watch in to have the battery replaced. I should have asked what the charge…read morewould be before I had him replace it. The charge was $15.00. Walmart has the same watch - NEW - for 15.88. REALLY ? $15.00. Ask before the service is done.

Great service! Made an appointment online and got a discount which is amazing! I had my moms iPad…read moremini fixed for her birthday and it was ready within a day. Will be using batteries plus again

This is a long one. I reached out to Coy (the owner) about…read morean iPhone 11 screen repair. He said HE'd be happy to do it, so I dropped off my phone on a Monday. I was leaving town that Thursday and he assured me my phone would be done by then. On Wednesday I reached out and he said "phone should be ready Friday"... So I let him know, again, that I was leaving town and we covered that on Monday.. He said in that case, my phone would be ready for pickup at 10am Thursday morning. I drove to the store at 10am, walked in and the man there said "Coy told me to tell you the phone will be ready on Friday"... It was a full "twilight zone" moment. I just about lost it. Coy then started ignoring my phone calls and his employees calls as well. I tried calling Coy from two different phone numbers and he picked up, not knowing it was me. He said he's sorry but I can't get my phone, because it's in Butte.. I started asking the basic questions... like wtaf how is that possible? He explained that he never intended to fix my phone. He sends it up to Butte through a fourth party business.. So he misleads his customers off rip. This conversation was at 1pm, he said he would drive to Butte from Helena, get my phone and bring it to me. So I said ok I'll wait the minimum two hours it takes to drive there and back. At 1:45pm I get a call from his employee, telling me my phone is there and ready for pickup.. This whole thing is so crazy because he lied about EVERYTHING. The weirdest part is lying about my phone being in Butte.. the whole thing was so suspect. I got my phone, it lasted about a week before the screen went crazy with phantom presses and opening apps etc. They bitched the screen repair entirely so I had to take it to another cellphone repair shop and pay another $300 to get it fixed. To top it all off, Coy blocked my number. This was a very expensive mistake. I would avoid this man's services and his "security" cameras that he installs. He's a snake. And he's clearly unfamiliar with Helena folks, who will NOT put up with that.

I went in to return an Amazon order. Both the men at the counter were rude and gave poor customer…read moreservice. The first guy was there by himself at first and was doing check out and Amazon. He was not giving his full attention to the other customer as she had some questions. I said I can wait and he continued to try to take care of both of us. He was not understanding her question. Then the other guy came back, he didnt say hello, OR ADDRESS ME. He says " Amazon? Do you have a code?" He scans it , takes the box, I attempted to tell him there was a battery in the box, He rudely says something like I know what Im doing? Expecting me to leave I stood there and then asked "do I get a receipt?" He annoyingly printed me one. Horrible service.

Called the Staples print department to see if I could email a document to them, have them print it…read moreout, then have a the signature completed and have them scan the signature page and email back to me... the lady on the phone said they could not provide that kind of service. I'm baffled!!!

Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!

Another business I frequent a lot when in town. The manager, Todd, has run a great store here for…read morethe last 21 years. He or his staff are always willing to help out when you visit. Have always appreciated the great stock of items that this Staples has, which makes it convenient to be able to get what you need without ordering. You will also find that the pricing here is very fair and reasonable.

We had business cards and a poster printed for a conference we were going to. We did same day…read moreprinting. Both the business cards and the poster turned out great! The employees are always helpful and friendly! I highly recommend staples for any of your printing needs. They do a fantastic job! Thank you!

Out of business for 2 years as of Nov 2022. Please take information down so poor guy with new phone…read morenumber doesn't have to keep answering calls!

This is the only place I know of in Helena where one can buy certain electronics and accessories,…read moreand they do have the standard (read: good) RadioShack selection. Just don't go in expecting help finding what you need; I would absolutely not have been able to find and purchase a replacement adapter for my portable record player if I hadn't already known what I needed and how to locate it. I showed up at RadioShack today with my suitcase-sized player in tow to find the employee on duty embroiled with another customer. No biggie; I knew where to find the dummy plugs and jumped right in. I found four that would more or less fit, and I will say the guy at least came over and helped me try them out further and get the one that had the right internal diameter. He also offered to get the adapter and plug out of their packages so I could try them in store, so points for that. However he did not, as far as I saw, look at the polarity guide on the back of my player to make sure he was attaching the plug to the adapter cord the right way around; when I asked him if we needed to make sure the polarity was right (knowing we did but wanting to let him save face if he'd forgotten), he just mumbled, "sure." I checked it myself and he had done it right, but I have no way of knowing if he actually looked at it or if he just lucked out, it being a fifty-fifty chance. Then he crouched behind the counter, presumably plugging it into the outlet while I tested the player. No go; it started, spun for a second, and stopped again. After a minute or so of me making sure things were right on my end and checking the fit of the plug, he suddenly mumbled an apology about having somehow unplugged it from the outlet. Okay, test again. Spin spin...stop. I kept having to ask if it was still plugged in, since I couldn't see what he was doing and he was apparently unwilling to communicate with me except by mumbling a reluctant answer when asked a direct question. He decided the plug didn't fit right and needed to have a smaller internal diameter, so we went to hunt for another one...by which I mean he looked at a couple packages, then abandoned me to wander five or ten feet away and play with his cell phone while I examined the rest. I found the one that was the next step down, we tried it, and it didn't fit. At that point, I was disappointed but ready to walk out without an adapter -- if they didn't have it, they didn't have it. Tapping the panel over the compartment on my player that houses the speaker and power supply, he asked if I'd ever opened it up. No, I hadn't. He suggested that it might be easier to open it up and replace the connection point for the adapter. "Don't you think it'd be better to just find a plug that actually fits?" I asked. "I guess. If you think so," he mumbled back, as if it were a dumb thing to suggest. Suspecting an ongoing whoops-it-fell-out-of-the-outlet-somehow problem, I asked if there were another outlet where we could test it. He reluctantly showed me to the other end of the counter, where he plugged the adapter in, tested it to prove it was delivering power, and plugged it into the player. I turned the player on and lo and behold, it spun and continued spinning at an even rate even when I cranked it up to 78 rpm. My helper seemed oddly reluctant to sell me the adapter at this point; he kept mumbling about "Well, I guess, if you think it'll work," even as it continued working right in front of him. He eventually rang me up (though not without taking a break to reply to his noisy cell phone, apparently worn out from all the wonderful customer service he'd been delivering), and away I went, $30 poorer and one adapter richer. Back at home, the player's running smoothly and churning out the tunes. Guess it wasn't the plug size, bub.

Best place to go for anything I need that I cant seem to find anywhere else. Although RadioShack…read moremay not always be my first stop, it ALWAYS seems to be my last stop. Lol maybe I need to be taking my own advice and ALWAYS make this my first stop. Sales staff are knowledgeable and always give me the best information. I promise I'll be back!