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Netsyms Technologies

4.2 (5 reviews)
Closed • 10:00 am - 6:00 pm

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Response time

20 minutes

Response rate

100%

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3 years ago

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2 years ago

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Skylar I.

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6 years ago

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7 years ago

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7 years ago

Great computer service--and house calls!

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Ask the Community - Netsyms Technologies

AMC PC Services

AMC PC Services

(2 reviews)

It is too bad when a once respected business curtails its customer service. Since 7/8/2011, I have…read morebeen a faithful customer until 12/9/19 when Zack upgraded me from WIN7 to WIN10. When he brought the computer tower back he did not have enough time to be sure it was fully working and working with MS Office 2019 which all my research and Zack said it would be compatible. Since then I have sent numerous emails to him with questions regarding what he said would only be a "START" button change when upgraded. NO RESPONSE. I have called the owner Paulette who said she would give him the message. NO RESPONSE. I went in person with notes regarding my questions and gave it to her. She said she would give it to Zack. NO RESPONSE. Dan did come out in March but that was more a search and discover mission on his part and on my time. He didn't seem to know about MS Office and its compatibility with WIN10. Was WIN10 fully installed? PROBLEMS WERE NOT SOLVED. After my last call, I received an "unsigned" "no name" letter on their letterhead saying "...have not been able to provide the level of service necessary....We have donated a large amount of time and effort trying to resolve your various issue..." They suggest I use another company. They just don't get the problem. There was NO service because there were no responses. All that money on advertising and poor or no customer service.

Great service. Fixed my laptop quickly and kept me updated along the way. Very reasonably priced…read more Definitely would use them again!

Netsyms Technologies - itservices - Updated May 2026

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