Customer service has been amazing. If there is ever an issue you talk to a real person that always…read moregoes above and beyond

had Montana internet for about 8 years and have never gotten a download speed above 3mbps even…read morethough the plan I am paying for is 20mbps+. in my area there is not many providers so they decided to install fiber optic about 4 years ago which is ironic considering they said it would only take 2 years and now we are going onto the 5th with no updates. worst internet company I have ever seen, worst service I have ever seen, and they don't even give you the speed you pay for. 0/10 just buy starlink or go without internet because it would probably be better than having barely enough speed to open a chrome tab. btw there is a 95% chance your internet goes out if winds are over 5mph

As a local business owner, I first set up my account through a business representative, but all my…read moreongoing dealings have been with the same regular customer service team that everyone else uses in the lobby. What truly stands out is how the staff has always treated me with genuine respect and kindness -- even before they had any idea I had a business account. They handle my home/business needs with the same care and professionalism they give to commercial accounts. That level of consistent, honorable service is rare these days, and it means a lot. I have NEVER had any outages for the life of my time with spectrum. I have had them for a year now. Thank you, Helena Spectrum -- you guys are amazing and truly deserve all the praise. I know you're relatively new to fiber internet in my area, which is exactly what drew me to you in the first place. Yes, there were a few technical growing pains on the infrastructure side, but I refuse to blame the incredible team at the office for things completely outside their control. You've earned a loyal customer. Keep doing what you're doing!

I don't have a problem with their services. I have a problem with their customer service. Waited in…read moreline just to find out I was supposed to sign in. I did not go to the back of the line I left. Tried calling but impossible to talk to a live person. Very frustrated.

I came in to the store to purchase a new phone. I had had excellent service in the past. I gave…read moremy budget to the gentleman helping me and said I needed to stay within this range. He said he could help me. He found me a phone and plan for $120 a month. Could I possibly pay $20 more and get unlimited everything to avoid overages. I thought I could make it work. He told me that there were some up front charges and the bill would look bad at first but it would go back to $140 after the first month. It did not. The bill was $220. If I would have known the bill was that expensive I would have said no. He put me in a financial bind for a year.

Zero stars in actuality. Although the people there are kind, to some degree. They are utterly…read moreincompetent with the only ability to take money. They know nothing other than the phrases; "It's broken. I can sell you a new one." and, "I'm sorry but tech support was wrong to send you here." Although Verizon does have good service when everything is working properly, once you have the slightest problem, this place is utterly worthless.

I have only good things to say about my experience with Peak Satellite and Rann - professional,…read morecompetent, thorough, knowledgeable, hard working, friendly, and good with dogs! I had a dish installed for internet and he also moved my tv dish so it was no longer an eyesore. I am 100% happy with the service I received and highly recommend!

Bresnan is now Optimum. Slowest high speed internet available. Major network problems. you would…read moreprobably be better off with dial up from a third world country. No customer service, no tech support. and responses to problems take 5 days for an email response. They randomly turn off their network in the middle of the night for "maintenance" without warning and without compensation for the inconvenience to the customer. When you do call to complain, the don't put it in the computer that you called so they have no record of it. Maybe optimum will get bought out and a new company will come in and provide some real high speed internet.

My husband and I have worked with Anita for the past four years. She is professional, knowledgeable…read moreand listens to our concerns and answers all our questions. She is also extremely patient . It's always a positive experience working with Anita. J&L Nolan

We actually had an ok experience here with customer service but then I discovered that after…read moresetting up my phone they left a 5 star review for themselves on Google after setting up my phone. Don't trust those thousand one start reviews, super sneaky and not honest business practices.

As usual they were great. Fixed my problem while I waited. Of course that can't happen every time…read morebut the high quality service happens every time.

What a wonderful experience! I brought in an external hard drive that was no longer functioning and…read morethey were able to recover all the data and transfer it to another drive and for a very reasonable cost. They kept me updated on the process, were quick, and very knowledgable! I am so thankful for their work and their friendliness was an added bonus. Definitely recommend Rocky Mountain Computer Supply for your locally owned computer needs!