I had a problem with my HVAC not heating my house correctly in the morning. I set the temperature…read moreat 65 during the night and 72 during the day. This problem was recurring. I had another company come look at the problem 2.5 weeks ago. I called them in the morning and the showed up a couple hours later. After looking at my HVAC, they diagnose the problem as poor air flow due to a dirty air filter. There was a fine white powder on the filter which made it hard to see the dirt. The white powder is a result of using a ultra sonic humidifier with tap water. They suggest to change the filter more often (every 30 days) and buy a different brand filter with a MERV 8 or 10 rating.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

Driver SAFETY. 4/24/26 License plate: 1GK1695…read more I encountered this driver today who was driving recklessly, aggressively & dangerously. I don't care how good the company is, if the driver is unsafe, they'rere not only unprofessional, they're liable to kill someone! Cars are weapons, whether they're used that way or not!!! This driver s/b fired, and the company needs to put road safety ahead of saving 3 minutes. If the driver kills someone , gets in an accident or gets ticket they'll be later than if they had been safer on the road: This driver had the audacity to nearly hit me and then honk at me. What an a***e! He's lucky I didn't call the police!

They are liars. The owner as well as one of his employees tried to convince me I needed a new ac…read moreunit which I could purchase from him at a cool $11k. Because they were sent through my home owners warranty (HOW) I thought they could be trusted and had ethics. Boy, was I wrong. I went out on my own and contacted someone I knew I could trust, but not listed on my HOW and all I needed was a new starter switch.

Prompt and professional service provided by thecowner of the company Nestor. located the problem…read moreimmediately and was repaired just as quickly. No upsell or replacement discussion occurred. I asked him to clean the filter and the bottom of the unit after he replaced the broken capacitor. And he quickly did so. All was done at a very reasonable cost. I highly recomnend Nestor and his company for and HVAC service you may require, Skip

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

Great company! They took over for the previous company, which went out of business right after they…read moreinstalled our new HVAC 2 years ago. Now we need another one done, and Jimmy, one of their techs, came out to do a fall system check and noted that our second HVAC system was getting towards the end of life and that maybe we should schedule an evaluation to assess the system further and get estimates for a new system upstairs, as the downstairs unit was replaced about 2 years ago. We called and scheduled Jimmy to come back; he did, assessed the system, and gave us some estimates and options based on the information he gathered when he initially came out. We are contemplating having them replace the system despite the cost, as Jimmy explained that the price will only go up and never go down. I'm impressed with this company and even more so knowing that it is family-owned, which is my preferred type of company. Highly recommend contacting Beltway if you have a heating or AC issue!

I highly recommend Darrell for any HVAC needs. He recently inspected my system and provided…read moreoutstanding service. Darrell is incredibly knowledgeable and took the time to explain everything in simple terms.

Two appointments scheduled and twice Barstow cancelled at the last minute. I had to take leave for…read morethese appointments. That qualifies as horrible customer service.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Grove installed a new AC and Heating unit for me some time ago. I also purchased an air filtration…read moresystem and a whole home humidifier, which has never worked. The techs who have looked at it have cleaned a valve for a pipe coming off the hot water heater, but that didn't solve the problem. The next time they came out, they replaced the valve and told me the unit was getting water; however, I still have to run separate humidifiers in various rooms because the system does not work. That system has not worked since the day they installed it. So I called today and asked them to send a tech out to attempt to fix it yet again and I was told that I would have to pay a $124 diagnostic fee and even if they performed repairs, I would still have to pay that fee; it would not be included in the total cost like most reputable, customer service oriented companies do. Thus this review. I paid darn good money for that system and it has never worked. I have no idea why and apparently, they don't know either, even though they installed it. So, I used to think their customer service was good; however, being polite is only part of good customer service: standing by your work is the essence of quality customer service. So Grove is apparently one of those companies that install a system that's designed to bleed you dry after the warranty expires. Buyer beware, right? -I will file a complaint with the BBB and post numerous negative reviews elsewhere. Perhaps that will get their attention. Should they make good on their work, I will revise my review.

They replaced a unit for my mother's house about 10 years ago. Their prices were reasonable and…read morethey did a great job. I had an issue with my A/C the other day and they were the first that popped in my mind. I was worried because I have a young child and I wanted to make sure the house wouldn't be uncomfortable. They came in one hour! Will always recommend these guys!

My AC unit had slowly stopped cooling. I checked and cleaned the outdoor coils, checked the lines…read morefor freezing, checked the airhandler and outdoor fan, and even the capacitor- I did all I could think of to DIY the repair, but alas I was unable to fix it. I called Quality HVAC and they quickly fit me into their schedule, same day. Demetrius showed up on time and was extremely professional. I told him the symptoms and what I had done. In no time at all, he discovered I was low on refrigerant and recharged the line, adding a dye to narrow down the leak in the future. Now, my home is cooling properly and the price of the repair was very reasonable. I highly recommend Quality HVAC Mechanical Service. Their quick service was fantastic and it's always great to use a local business! Give them a call!

My heating system suddenly stopped working this evening and I am happy to say that it is back up…read moreand running thanks to Errol's great work. With my system going out after normal business hours, I wasn't sure I'd be able to find anyone today but shortly after reaching out via Yelp, I heard back and was able to set an appointment for 8pm. Errol let me know when he was on his way, was very kind and explained everything that he noticed and was doing. I really appreciated that he took his time to make sure that it was actually working well before heading out. I will definitely be using this company for my future heating and cooling needs!

He did a thorough job inspecting and conducting maintenance on our HVAC system. We had previously…read moreworked with one of the larger companies and felt like they always tried to upsell us on everything and also rushed through. This was a much better experience and we're switching for good.