I'm doing this review for my mother who lives in Rockwall, TX. She was THRILLED with Bobby the installer and Brian the owner. They were FRIENDLY, did not take advantage of an older client, were fair, honest, clean, professional, QUICK, reasonably priced and they took time to answer all her questions, listen to my mom share a few comments and even a story or two. Even though they charged by the job and not the hour...they took a few minutes to affirm an older client and make her feel heard and special. THAT is so RARE in today's world. They replaced a external window and it was so brittle it took longer than normal to get it out and shattered in many pieces. Knowing we had a dog they were extra careful to ensure no glass fell to the ground endangering my mom's pet or anyone else. And speaking of our pet..she loved Bobby and Bobby took a few minutes to connect with her. All in all they are simply GREAT people who offer a great service for a great price! We will use them again the next time we have any window or glass issues. I just wish they offered more services read more