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    Rockledge Garage

    5.0 (1 review)

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    7 years ago

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    MAG Auto Corp

    MAG Auto Corp

    (13 reviews)

    Don't know where to start! First off this was the most pleasurable car buying experience with no…read morepressure or gimmicks. Straight up. No surprises. Had the VIP treatment all the way to include delivery of my sons car. Got back from picking him up from college when he saw his car sitting int the driveway. The look on his my sons face was priceless and for that, THANK YOU! Price was better than fair. And the inventory was great. Definitely would buy another vehicle from here and recommend all my friends and family. Even if I don't know you. I recommend you going here for all your used vehicle car needs. Geez, too excited almost forgot to mention. Poppy and his staff are aces. Very professional and knowledgeable in their product. I was impressed not only in my dealings, but how other customers were treated.

    Called about a truck the has listed online and made an appointment to see it. When I arrived I was…read moretold the vehicle was being serviced and it would be back on half an hour. Checked back in 45 minutes later and still no vehicle, I was told it's on the way and hes 10 minutes out. Checked back in still no vehicle, go the run around from Chad for two hours and finally left. Next day my son called to view the truck and they assured him it was there. When he arrived they tried to push another vehicle on him and after an hour run around they told him the truck the had listed sold back in March. Wasted 2 hour round trip to see a vehicle the listed that they didn't even own anymore. Chad needs to be honest and upfront. This place is why care salesman get called "dirty care salesman". Thank you to Chad for having me post my first ever Yelp review! Go buy a car elsewhere!

    Friendly Honda

    Friendly Honda

    (153 reviews)

    bought a 2026 passport trailsport black out salesman was RON EjAZ he was AMAZING! great…read moreexperience highly recommend RON and friendly honda staff!!

    We had a very disappointing experience with Friendly Honda of Poughkeepsie and ultimately walked…read moreaway from purchasing a brand new 2026 Honda Passport Elite. At first, everything seemed great, the staff was friendly and accommodating, and we were excited to move forward with buying a beautiful ash green Passport with gray/black interior. We completed all the paperwork and scheduled a pickup date, expecting a smooth delivery of a brand new vehicle. When we arrived to pick up the car, we were shocked. The interior was filthy -- covered in mud, dust, and footprints. There were scrapes/chips in the interior paint near the doors, a chip in the steering wheel, and multiple noticeable scratches throughout the cabin and trunk. On top of that, the exterior had significant damage, including deep scratches on the bumper, the driver-side mirror, and the tire well -- not minor marks, but scratches where the plastic was peeling. We were understandably upset that a brand new $56,000 vehicle had not been properly inspected, cleaned, or prepared. After hours of back-and-forth, the dealership agreed to replace the damaged exterior parts, which is something that should have been done before we ever arrived. When we asked what they would do to compensate us for the inconvenience and poor experience, they initially refused and only offered us minor service credits. After a long negotiation, they only agreed to take $1,500 off for the interior damage that could not be fixed which we thought was fair. The situation got worse. After waiting over a week and a half, confirming everything was ready, and preparing to finally pick up the car, we were told at the last minute that there was now a significant scratch in one of the windows, requiring a full replacement. We were given the option to either take the car and come back again later to have the window replaced (another major inconvenience), or wait even longer. At this point, in my opinion - this is no longer a new vehicle with 4 replaced parts and a service history. When we again asked what they would do to make this right after everything we had already been through, they refused to offer anything further. At that point, we walked away. This was an incredibly frustrating and disheartening experience. We were patient, reasonable, and excited to make a major purchase -- and instead were met with poor quality control, repeated issues, and a lack of accountability. I would not recommend purchasing a vehicle here. And I would strongly encourage anyone considering a "new" vehicle from this dealership to inspect it very carefully, as our experience suggests these vehicles may not be in truly new condition despite being sold as such. I also feel concerned for whoever ultimately purchases the Ash Green 2026 Passport with the gray/black interior that we had selected. This vehicle is not truly "new" -- it has already had damage and multiple parts replaced, and I question whether that will be fully disclosed to the next buyer. Overall, we are extremely disappointed with this experience and the level of professionalism we encountered. As a business owner myself - I would never want anyone walking away with this experience and would have bent over backwards to make things right for a customer that had gone through what we had. It feels that the focus at this dealership is more on completing the sale than on transparency and customer experience, which is not the kind of business we feel comfortable supporting.

    Rockledge Garage - car_dealers - Updated May 2026

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