Pretty disappointed with this Sky Zone Trampoline Park in Pine Brook. My sister-in-law and I…read morebrought our kids on Friday, November 10th to bounce around and have some fun. We bought tickets online in advanced and let me tell you, the price alone is highway robbery. $37 per kid for admission and for a pair of their "special" Sky Zone socks is ridiculous. At $80 total for two kids for an hour and a half of jumping I was hoping there would be lots for the kids to do. Well, I was wrong. Only a few of the trampoline sections were open and others were closed. The inflatable obstacle course with trampolines was closed and that looked like the most fun section. My kids could only bounce between the trampolines, the foam pit, and the basketball area. They seemed to be short staffed so I assume that's why some of the areas were closed. After my kids got tired of the same bouncy areas they asked if they could play the arcade games, I had to tell them no because that was another added on price I just couldn't dish out. Overall, my kids got what they wanted, which was a lot of bouncing time. That's why I am giving Sky Zone two stars. I don't think I will return to Sky Zone any time soon. I did see they had a Groupon, but November 10th was a black out date so I did not buy it. Maybe if my kids are itching to bounce again I will buy the Groupon since we already have the expensive socks.

We were guests for a birthday party. Place is huge and they have multiple area's for parties and…read morefun. We started in the trampoline area where the kids just jumped around and played dodgeball/games. For parents there is an observation area on a 2nd level-ish area. After, we moved to the foam pit and tarzan like swing. Once complete we were ushered into the party room where there was pizza and cake. It was a bit disorganized but the kids loved it. There is a small arcade area to drop some extra bucks. Plenty of parking and it's off the beaten path in an industrial area.

Been for a few kids bdays. Clean, organized, safe and well run. Only 2 rooms so it's easy to locate…read moreyour kids if they go missing for a moment. Xtreme Energy - in!

Hosted my son's 3rd Birthday in November 2025..Im just now getting around to reviewing following…read morethe Holidays and New Year, but definitely wanted to speak to my son's experience... He still speaks of his birthday and I can't say enough amazing things about the experience! From start to finish, it was truly a one-stop shop. They handled everything from decorations, food, cake, and nonstop indoor play, which made the day completely stress-free for us and unforgettable for our little one. The space was clean, safe, and perfectly set up for toddlers to have a blast. The staff was incredibly friendly, organized, and attentive, making sure every detail was taken care of. The food and cake were delicious, beautifully presented, and right on time. We also added the balloon animal add-on, and it was a HUGE hit, the kids were absolutely thrilled and it added such a fun, special touch to the party! If you're looking for an easy, fun, and perfectly coordinated birthday party experience, I highly recommend Xtreme Energy Englewood. They made our son feel so special, and we got to actually enjoy the celebration instead of stressing over logistics. Thank you for making his 3rd birthday so memorable!

Bad place. Parents are unhinged speaking to little kids. I have seen two encounters of this…read moredespicable behavior from adults. It smelt like a usual trampoline park would. Staff was nonexistent until the later hours of my experience. Kids also kept getting in trouble for speaking very rude to other people and for hitting kids forcefully with the ball in their faces. Although, it is still a trampoline park, and I don't mind getting hit in the face with a ball or two. Even though there are a lot more cons than pros about this park, we still loved going on the trampolines.

This is my 3rd year coming to this place. I've had few birthdays for my kids here. The place is…read morevery nice and safe for my kids. The staff and the manager are the best of the best.

I'm giving this place a four stars only because for a nice easy day on the food service was…read moreextremely slow and it didn't make any sense. It took all a 45mins for 2 boxes of pizza to be ready. There was barely anyone in the facility. Aside from that this place is hugeeeee. Very clean and the kids had loads of fun. I would recommend this spot for the kids or for a birthday party but you really need to work on your staff because I keep wondering what would happen if we came in on a busy day. The kids would love it. Just work on the restaurant part please.

We came here while visiting family in New Jersey hoping for a fun day that everyone could enjoy…read more Unfortunately, this location ended up being pretty disappointing. The positives first. There is plenty of parking, which made arriving easy. The facility itself was clean, and some of the staff members we interacted with were friendly. We also grabbed ICEEs, and those were definitely one of the highlights of the visit. Now for the downsides. Right from the start, the front desk staff did not seem very knowledgeable about the height and weight requirements for several attractions. That made it difficult to know what everyone in our group could actually do before purchasing tickets. Compared to other Urban Air locations around the tri state area, this one also felt much smaller with fewer attractions than I expected. We ordered fries from the café, and they were honestly some of the worst fries we've ever had. They tasted old, stale, and like they had been sitting for quite a while. The biggest frustration came when we tried to ride the bumper cars. One of the employees told us they were shutting everything down even though the park did not officially close for another hour. I completely understand wanting to wrap things up on a holiday weekend, but closing attractions that early after guests paid full admission was disappointing. We spent about $98 for two tickets, and unfortunately the overall experience did not match the price. Between the lack of information from the staff, the food, the smaller facility, and attractions closing well before the advertised closing time, it just did not feel like a good value. Hopefully this location improves over time, but based on this visit, I do not see myself returning.

My boys loves coming here always clean great place for parties or just to.co.e and hang for a…read morelittle while...

Most ghetto sky zone I've been to! Whole place a mess, and zero workers monitoring the area while…read morekids are playing! I went to the obstacle course foam pit area and half the obstacles were missing or were messed up and destroyed. I even saw someone's spit all over one of the obstacles! Dang gross. The roof was also leaking onto the trampolines, and there were small holes in some of them. There's also open springs and areas in between the trampolines that kids could easily fall into! The price is ridiculous as well, that $30 for 2 hours should've been $10 at most with the quality of this place. Back in the day skyzone workers would not be playing around and would kick you out if you even went a minute over your time. But here, they really don't care! I'm 99% sure I could come here at opening time and stay here the whole damn day without being told to leave. Lady even let us jump 30 minutes earlier than our scheduled time. Telling y'all, they do. Not. Care! One star for them letting us stay as long as we wanted tho, not complaining and I felt like we deserved it since the quality here was just so bad.

We have been to this trampoline park many times. It has always been a good experience here. Clean,…read moresafe for kids, lots of options and places for the kids to play, there's arcade games, food, drinks and more. Altitude recently introduced an entirely new play area which is great for big and little kids. They have also added some WI Sports games with screens and monitors you can play solo or in pairs. The new additions are great. Glad to see they are reinvesting into the business as time goes by. I highly recommend for all family with kids.

Came a couple times for a birthday party. This was so much fun. Even parents were jumping. It's…read moreclean. It's spacious. 2 hrs was definitely more than enough time. It's always a good time coming here to jump.

Amazing place but what really stood out to me was the staff. Ryan Kennedy was especially helpful…read moreand overall a great memeber of the staff.

My kids had a blast at Ninja Kidz Action Park during Easter Sunday! The park is super fun and…read moreenergetic, with tons of trampolines, cool ninja-style obstacles, dodgeball courts, slides, and even a battle beam and zipline that had the whole family trying to outdo each other. My kiddos were always a fan of the youtube channel with Peyton and Ashton so when this place opened we really wanted to check it out. The Ninja Kidz theme really comes through with bright graphics and challenges that feel like the YouTube show. My kids were pretending to be ninjas the whole time and didn't want to leave. The staff was friendly and attentive, keeping an eye on safety and helping the little ones when needed. Everything felt clean and well-maintained, which is a big plus for a trampoline park. It's conveniently located inside the American Dream Mall, making it easy to combine with other activities or grab food afterward. The only downside was it was a bit small for a trampoline park and it got really crowded since we came on a Sunday. The kids were practically jumping on top of other kids. Next time it's probably better to come during off peak hours throughout the week.

This place just feels so run down and way too expensive…read more I came with two kids under 5, which I think is probably too young for most of the activities. (I ended up having to climb in and grab my kids out of activities more than once.) A lot of the pieces were taped off or just obviously broken. The pricing is just bonkers. I was not prepared to pay as much as I did for the 1 hour we spent there. As you might be pitched, it is cheaper to get the membership and then cancel it after your visit, which I did find relatively easy to do online but requires an extra step or two to guarantee you're not charged each month. There are similar places that are doing better with their set-up and prices.

Very Nice I admit! The Host Navia was Sooo helpful!! Made my granddaughter's celebration that much…read moremore enjoyable. The Manager Josh was very kind & helpful! Even helped my daughter hang up a few stubborn balloons. Staff overall great!! Would recommend having your next party here! Thanku!!!

I've been an Urban Air member for about five years and have hosted two birthday parties here. I…read morewould happily host more if my kids wanted to repeat the experience! I've never had a bad visit, and both birthday parties went incredibly smoothly. One tip, especially for families with younger children: go early. I always arrive at opening and schedule parties for opening time whenever possible. It's usually much less crowded, which means shorter waits, more space, and a safer, more relaxed experience. The membership is also an amazing value if you visit regularly. In my experience, you break even by going roughly once every two months. When the weather isn't good enough for the pool, Urban Air is one of my favorite places to spend a Saturday or Sunday morning. There's even a quiet room where parents can get some work done while the kids play, provided they're old enough to be independent or another adult is supervising them. With the doors closed, it's surprisingly peaceful. After five years, two birthday parties, and countless visits, I can confidently say this has been a consistently great place for our family.

I will NEVER bring my kids here ever again. My 6 year old got invited to a birthday party on a…read moreSaturday at 5pm and this place was PACKED. Parking lot sucked to the point where I parked all the way in the back of the warehouses and walked cuz no one was leaving. I got inside and it was a freaking jungle. All age group of kids were there with at least 12 party rooms, hosting probably 20 kids/adults in each room. My son had a great time, but I watched him like a hawk with tons of older kids around him, jumping in the trampolines and diving into the ball pits. Some kid also threw up all over the place and they had to move tables to bring a steamer out to clean up. The food sucked- typical pizza, nuggets, and fries that were soggy. Our hostess was friendly enough and did her best to feed kids and adults. The fact that there's no separation between different age grouped kids is insane to me- for someone who has high anxiety when it comes to their kid, this place was the worst. Unsanitary, terrible food, and the "supervision" at each area was minimal at best.

The kids had an awesome time, I had to beg them to leave. The staff there are professional and very…read morenice!

Surprise today to be hit with a $10 fee just to watch my 7-year-old jump and you can't see them…read morefrom the first floor just another excuse to extort money from people probably won't be coming back here anymore