I called this service because the hot water was not working and the faucet has low water pressure. Neil solved both problem in less than 30 seconds with no charge. In contrast, I call Home Depot plumbing rep for the same problem. It took 2 tries and 2K for diagnostic and cost fee. Neil is professional and very talented as a plumber. Would recommend him highly for his service, his timely arrival on appointment time and his intelligence. There is a wide variety of plumbing skills out there and Neil is on top of his trade. Would recommend without reservation. read more

We had only a positive experience with Rocketman plumbing today. They came on time and very quickly fixed the problem with our tub faucet. We had ML plumbing look at it twice and could not fix it for us. Needless to say, I am very happy it was able to repaired in a timely manner. They seemed very knowledgeable about plunging issues, which is exactly what you want! read more

This plumbing company came to my home and looked at my water heater. After looking at my water heater he calls the home warranty company and tells them that I have galvanized pipes which is causing hydrolysis and that is the source of the problem. He then tells me the claim is denied and will cost me 400 dollars to fix the issue. My water heater was put in in 2004 not the 1960s although there was a heavy amount of corrosion. I decided to call my own plumber to take a look not only did he show me that my pipes were aluminum he was only going to charge me 200 dollars. I called my home warranty and they dispatched their own second opinion plumber to also told me that everything Rocketman Plumbing said was a lie. Everything was covered by the home warranty and I didn't have to pay anything. So save yourself some time and just tell the home warranty you want another plumber Sent to your house. Update I was wrong the pipes were copper the fitting was aluminum. There is also no way he called the warranty because it was covered with no out of pocket cost after they sent a second opinion plumber out. I attached the photos you can see for yourself. I don't have a reason to lie on a yelp review. read more

Rocketman Plumbing - Plumbing Near Me - Temecula, California

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This was my 1st time Having rocket man plumbing come to our house we had a garbage disposal that wasn't working and the gentleman came and helped his name is Skyler Terry. He came on time he was very professional He was extremely clean and tidy after he finished work he claimed up under the sink wiped everything down I was so impressed with this young man and he had a very nice young lady helping and assisting him. You are single person or women please do not be fearful consist young man is so sweet and professional and you will know you will be in good hands. If I have any plumbing issues I will 110% give this company another call the one thing that I do like is this is a family owned business and we must support our family owned business here in our own city in Temecula I am so happy that I found this company I will definitely be doing business with them again. I wish I could give them more than 5 stars I wish I could give them 10 because they certainly deserve it. read more

Rocketman plumbing came to my shop tire choice in hemet and had tires installed on his work truck very nice gentleman took care of him replaced all 6 tires had him out of here in less than hour and a half thanks for the business read more

This company was assigned by American home shield to fix my toilet valve leak. The guy was not focused he was on the phone the entire time. He looked and told me that dont make the parts anymore so he would have to get approval through warranty. He never followed and lied to the warranty company it was customer damage they denied the claim. He took no pictures to validate. I had to call RR Plumbing who came out and fixed the problem in 15 minutes after 3 weeks of dealing with this company who only made the problem worse.My warranty company called Rocket to get more information they could not provide because no pictures were taken which is against policy what a Joke read more

The Rocketman Plumbing company is terrible I literally called them out to charge me $75 to tell what they could fix. I had a leaking pipe under my house and a clogged toilet he looked under the house and said it was to wet to go under the house obviously it's a leak it's your job worst service ever!!! read more

My home warranty company chose this plumber for a request we submitted. He showed up in the time frame that he stated, evaluated the issues we were having with our shower and sink faucets. He diagnosed them as valve issues and submitted information to our warranty company. I have had to reach out to our warranty company twice, as they were waiting for more information in order to move forward. My warranty company does not cover the faucets themselves, but they DO cover the internal workings such as valves for sinks and showers. He refuses to work on my items because we do not have the First Class plan, which doesn't even matter because the parts going bad ARE covered. Will be contacting the home warranty company about this, then I'll call my own plumber and the warranty company can pay him to do the job. read more

Absolutely the rudest customer service from the dispatch/receptionist. Not only did I receive this treatment over the phone but so did my wife. Never did they call us to communicate when they would be arriving my as this was a referral through home warranty. I had to call them, then the window they assigned me they never showed and I had to call AGAIN. This time they say nobody could make it until the next day as I am not a priority, mind you this is two days after they were assigned to us. If you need plumbing service call We Care Plumbing instead, they made it out to my house in less than 2 hours. read more

Needed a plumber quick. You know the usual stuff toilet backed up into the shower. Called the home warranty people and they contacted Rocketman Plumbing. They were here within a half hour and fixed the problem. Very professional and thorough. Highly recommend them read more

Called our warranty company for a leaking faucet in the back yard they just tightened a nut they didn't replace what we wanted. We're there less than one minute and charged us full price for doing nothing and they refused to take off the charge I could see charging maybe 25 dollars for they time they took the full amount. read more

Such an easy experience with Neil and his wife. They were very knowledgeable and got the problem fixed so quickly. Plus it also helped that my puppy loved them. read more

Rocketman Plumbing - Such a great experience Plus it also helped that my puppy loved them. - Plumbing Near Me - Temecula, California

I cannot thank Neil and Brandi enough. They are not only helpful, professional, and personable, they make sure the job gets done right!!!!! I will highly reccomend them and even wait until they are available to use them as our plumbers in the future. If I could give 10 stars I would :) read more

My home warranty sent out Rocketman Plumbing to fix water heater. It needed to be replaced and Skylar and Dylan got it installed the next day. They did an excellent job and informed me on certain just in case procedures they felt I needed to know. I thank Rocketman plumbing for sending out Skylar and Dylan . It is a great company and I would not hesitate to call them again. read more

Came out same day and fix the problem with ease. Great customer service positive attitude and good prices.

Neil and his team are extremely professional, friendly and so great at what they do! We used them last year when our water heater went out and they did such a clean job replacing it! We knew who to call as soon as we discovered a leak in our house. They came over super quickly within the time frame they quoted and took care of the problem even faster! They were all so helpful in explaining the issue and what they would be doing to resolve the problem! Such an honest and hardworking group of people! We will definitely be recommending them to all of our friends and family! Thanks again Neil! read more

The experience with Neil and Brandy with Rocketman was great. They fixed my hot water slab leak. They were on time to both my visits with them and even helped me with my insurance company as well as getting a company to open the walls and dry out the walls and flooring. He came with his crew the day he fixed it and you could see they worked seamlessly together which made me feel much more comfortable. They were efficient and quick for a job that could have been worse if not handle properly. I am so appreciative of the Rocketman family. read more

Positive experience! Customer service was courteous and they went out of there way to accommodate our needs. We would call them again!

We called our home warranty company and they sent Neil with Rocketman Plumbing! He was awesome! He fixed the cause of the problem and explained what else needed done and was fast and professional! I will continue using Rocketman Plumbing for sure! read more

Neil and the rest of the Rocketman crew are awesome! My wife and I got a notice in the mail regarding a leak on our property and they didn't only figure out where issue was, they were extremely fast in their repairs. Awesome customer service, professional and kind. Would give more stars if possible and will refer them to all of our neighbors and friends! read more

They have set two appointments and no showed both times. They gave us a window of 1-5 never showed up. We called the next day and spoke with Randy and said we didn't have anything schedule but will get some out today between 1-5 and once again no one showed up or called us. read more

My water heater had a bad leak so I called my warranty company and they sent out Rocketman Plumbing. Rocketman said my water heater was covered by my warranty but the install and bringing it up to code would cost me $1,100 out of pocket. That didn't seem right so I told Rocketman to blastoff and I had my warranty company send another plumber out. The new company that came out pretty much said the same thing about bringing it up to code but only charged $350 plus tax. Like I suspected, Rocketman was trying to takeoff with my hard earned money. In my opinion Rocketman shouldn't be thrusted, I mean trusted. read more

This company is runny a scam with my home warranty company (First American Home Buyers Protection Corporation) they come to your house for a repair and they look at the item in question and say oops we don't work on that brand, we will need to upgrade to one of ours and it will be another charge of $125 I believe is what he said. I told the guy to leave and I called my warranty and canceled my account. Now the owner to this company is demanding me to pay the $75. I am just saying to anyone that needs work done be careful and look at all your options before using this company. read more

i hired rocketman plumbing to come inside and repair my sink after my child cut off her toys' hair and put all the hair in the drain and turn the water on. I have no clue why she did that, but rocketman plumbing successfully cleared the blockage with no issues. read more

The people at this company were awesome. Once they got the order they called within 24 hours and came out within 10 minutes of the dispatcher calling to set up the appointment. Very professional. We will be using them for future needs. The work he did was completed and to our satisfaction. He was here less than an hour. Very good company to do business with. read more

The time window was 1-5pm, and Rocketman was here at 1:10pm! I was so happy to see he got to work right away, no hassle, no mindless chit chat, and he fixed ALL of my clogged drains and two toilets under 40 minutes. He truly is a Rocketman and I will definitely call him back. read more

Great service! We needed someone to inspect our water heater right away and Rocketman Plumbing paid is a visit on the same day. Friendly service and very knowledgeable on his practice. I recommend Rocketman Plumbing! read more

RocketMan Plumbing came to our house right away to repair our broken water main at 10pm!! We had water flowing down the street and he got us up and running in no time! read more

These guys are as good as it gets! They came out immediately and figured out the problem that 4 other highly recommended local companies couldn't figure out! BEST PLUMBING COMPANY we've ever used; Honest, Ethical, Reasonably Priced, Prompt and Hard Working! Doesn't get better than that! Great job guys! read more

Rocketman is the best!! I have investment properties and they were out the same day as I requested! Reasonable prices, fast service, I will use them for all my properties and my own house!! Highly recommend them!!! read more

Rocketman does good solid work. His assistant came and fixed my shower valve in an emergency arriving in less than two hours. The shower then acted up again and rocketman was back here in a flash and fixed it for me at no charge. Initial price for the job was fair and I highly recommend him. read more

This guy is truly a superhero! Not only was he able to get to me same day on short notice, but he's a hoot too! Had me laughing while he replaced my hose bib, and didn't cost a fortune. I definitely recommend him. read more

Best plumber I've ever met. He arrived when he said he would and was very friendly. He found out plumbing issue and fixed it in minutes. We will definitely be calling him again for any future plumbing issues. read more

Neil came out today and fixed the leak that we had. He was very nice, and I would use his company again! Very very nice and knowledgeable!!

Don't use this.company if you want your money to be taken with no repair.im in the process of gathering info for a class action lawsuit against first American home warranty and there contractors.after reading all the reviews about rocketman plumbing.this company has done this to a lot of hard working people. read more

Great service by rocketman! Neil and his wife Installed new water heater and took old one. Quick reservation and installation. They came on Sunday and didn't charge any overtime prices etc! Highly recommended! read more

I originally found Rocketman through my home warranty company. I was so impressed with their honesty and wonderful work that I have hired them for all my plumbing needs. They are so pleasant and FAST!! I would NEVER hire another plumber. I am so pleased with their work. read more

Rocketman was great to deal with. Great service, best prices. They saved me ton of money and time when they fixed my water heater. Also, they are quick to response and I am so impressed by their professionalism. I highly recommend them for everyone. read more

My water heater went out on Friday early in the morning. I was referred to them from my home warranty company. Rather than coming out and checking the heater they had me send pictures of my water heater. Upon review of the picture they said my heater was a recall issue and I needed to contact the manufacturer. First thing Monday I called and found out that it was not a recall issue, but a warranty issue and the part was covered not the labor. I got the locations of where to get the part and messaged Rocketman. 2 hours later I still had not heard back so I called. They stated they would not be coming out today because i was harassing them by calling And so was the warranty company who was trying to get a status of the repairs. They stated all the "calls were too much to handle" and they were too busy to service my home. They instructed me to call my home warranty company and schedule another plumber. read more

We were assigned Rocketman through our home warranty. They were very quick to respond and send a plumber out to inspect our water heater. The plumber told us the water heater would most likely need to be replaced due to recalls and we would be out of pocket in the range of $300-800 for install not covered by the warranty. I asked the warranty company if there was supposed to be any out of pocket costs and she said no! He also told the warranty company that the part (thermocoupler) had been damaged for two months and that it was a pre-existing condition. The insurance closed the claim due to the plumber's statement. We have owned the house for less than 3 weeks and have a home inspection stating the water heater was fine. I explained this to the insurance company, and they reopened the claim after I provided the inspection to them. I asked for a second opinion plumber, because of my experience with Rocketman as well as the Yelp reviews, but it was denied. He also wanted us to get a new water heater, then buy it from us, and then give us a $600 credit towards him installing a tankless water heater. The cost for the tankless was $4500. Rocketman is a terrible contractor and only cares about the money. If I could give them a 0 star rating I would. Rocketman, don't even bother replying to this review because I'm not wasting any more time with your company. read more