1. Rocketman Plumbing and Rooter

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Temecula, CA

Rocketman Plumbing and Rooter

4.1 (176 reviews)
Closed • 8:00 am - 5:00 pm
Updated 2 weeks ago

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Plumbing inspection

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Neil restoring the flow in my home and my hope on humanity
Krystal G.

Background: I have a 2 story home and was having issues with a bit of flooding. Downstairs, I could use the half bathroom and kitchen utilities as usual, but either of the upstairs bathrooms being utilized (both toilet or bath) would cause the downstairs toilet to flood at the base. Initially, they weren't available due to holidays and low manpower, but they went out of their way to help me due to being 35 weeks pregnant and not being able to shower the last couple of days. I am beyond grateful for their consideration and speedy service! Not only did Neil fix my issue in a timely manner but also gave me some knowledge about my home and some potential hazards he was concerned about (my husband and I just bought our home and are learning). This is a legitimate company that genuinely cares about their customers. Thank you so much Rocketman Plumbing!

Victoria B.

Update: The warranty company sent out a second plumbing service (TAS Plumbing) and the company was able to fix the corroded seal and recaulk around the toilet quickly. It was clear to him the issue was wear and tear and simple to address. We've had no issues since TAS fixed the issue. They also addressed the Mansfield situation you so thoroughly explained and were 100% on your factoids about however all I wanted was the toilet fixed not the history of why it sucks and why you will milk the warranty as much as possible before you would have replaced the poorly designed piece to something functional. Since TAS came out we have had no issues and because of their trustworthiness they will be the plumber I CALL when work is outside of the warranty and they will be a company I highly recommend to homeowners or renters in need of a plumber who is dependable about timeframes and honest about the work that needs to be done. Because the owner felt it was necessary to address me in messages personally about using "apps" to ruin people with reviews to be fair for the bad review and experience I had with you I am giving the company that fixed the issue just as lengthy of a review the difference is I can easily explain why they get 5 stars I can't explain why you even get one. And I'm not mad...I'm actually quite happy the warranty sent out a second company who gave an opinion in direct difference of yours. I'm quite happy a qualified plumber was able to fix the issue without drilling into our tile. I'm very happy that he was respectful with my time and those I had waiting for these appointments at the residence.

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7 years ago

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8 years ago

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Neil T.

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10 years ago

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7 years ago

Neil and his crew are great they've been to my home twice and always are friendly, on time, and work fast!

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Neil T.

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7 years ago

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Neil T.

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8 years ago

Ron is the man! Called to place a work order. Ron arrived within an hour. He was friendly and professional. Fixed the issue within minutes.

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10 years ago

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9 years ago

Great Guy came over to my home on his son's birthday. Really a great help with my plumbing issues.

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10 years ago

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10 years ago

Awesome and Fast service!! Def recommend everyone to go to these guys! Also super nice and friendly

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7 years ago

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9 years ago

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9 years ago

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9 years ago

Showed up right on time and got the job done efficiently. Great customer service and would highly recommend.

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8 years ago

Neil was able to stop by and help me out on a Saturday morning on his way to another job and saved the day. Totally recommend.

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8 years ago

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8 years ago

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Neil T.

Most awesome review allways feels great to help

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Page 4 of 5

Ask the Community - Rocketman Plumbing and Rooter

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Review Highlights - Rocketman Plumbing and Rooter

“Rocketman Plumbing was dispatched to my home by Old Home Republic Warranty and much to my surprise, Neil and Ron were earlier than i expected!”

Mentioned in 70 reviews

Read more highlights

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I recently had R & R Plumbing out to my house for hydrojetting of my storm drains and replacement…read moreof my garbage disposal, and I couldn't be happier with the experience. Jorge N handled all of the work and did an outstanding job. He was on time, professional, friendly, and very responsive throughout the process. After completing the hydrojetting, he went the extra mile by running a camera through the drains to confirm they were completely clear, then showed me the footage so I could see the results myself. The work was thorough and well done. Miranda N was also excellent on the scheduling side--professional, helpful, and patient in answering all of my questions. I will definitely call R & R Plumbing again for any future plumbing needs. Highly recommend.

I had a great experience with R&R Plumbing, especially Brandon G. and his assistant Derrick…read more I was dealing with a recurring sewer line issue and wanted to make sure I understood exactly what was going on before committing to a major repair. Brandon took the time to inspect the problem, explain everything clearly, and answer all of my questions. Derrick was also very helpful and professional throughout the job. They found a broken section of pipe with roots growing into the line, and they were able to take care of the issue by replacing the damaged piping. They also took care of the work in my front yard and cleaned up afterward. I also appreciated that Brandon was straightforward with me and worked with me on the pricing. Overall, I'm very happy with the work and the way I was treated. Brandon and Derrick were professional, knowledgeable, and easy to work with. I would definitely recommend R&R Plumbing to anyone dealing with a sewer or plumbing issue.

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Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

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Around 9 PM I went into the garage to move the laundry and was greeted with a pool of water flowing…read morefrom beneath the hot water heater and soaking the floor and carpet. Thankfully I caught it early or it could've been a huge disaster. After stabilizing everything by shutting off the water and gas, I came onto Yelp to look for highly rated companies with 24/7 service. I wasn't aware that plumbers don't sleep, the first company I called sent a technician out the same night. After I received the quote I uploaded it to an AI that told me that it was a good solution but significantly more expensive than I should be paying. I decided I would also call a highly rated company that specialized in water heaters, and the AI listed JG Water Heaters as well as a couple of others I left a message for JG and the owner called me back quickly. We spent about 15 minutes on the phone talking about the solution, the prices, the options, the risks, etc. His verbal quotes were significantly lower than the other company, and he could send a technician out first thing in the morning. The information that I uploaded to the AI resulted in a thumbs up and a couple clarifying questions, but seeing as though I was in the middle of a water emergency I wasn't going to go out and get the normal 4 to 5 quotes for work The technician arrived precisely on time the next morning, examined the entire situation and determined that I had two really good options. A plug-in place replacement 50 gallon tank, or to go tankless. The outlets, gas lines, vents, etc. were all perfect for tankless and they gave me a competitive quote. I decided I did not want to go through flooding again and decided to spend the extra money on the tankless system. Over the next 4 to 5 hours the technician worked diligently installing the system, and he wasn't even bothered by my occasional visits and questions. At one point the owner came out to drop off some equipment and I got to meet him in person. After the install was complete we went through the house to make sure everything was working properly, and the technician hauled away the old hot water heater and cleaned up after himself. My adult son took the first shower with the New system and said it was perfect. No issues at all, although I had to turn up the temperature a little bit to what we were used to. I highly recommend JG Water Heaters. Great people, super fast response, and what seems like a reasonable price. I'd be more confident if I got more quotes, but AI is pretty good at evaluating proposals and they said this was a good one. I have confidence that if anything goes wrong they would come out in a heartbeat to take care of it. Thanks JG Water Heaters for helping me avert a disaster and getting me a hot water system that will probably outlive me

All City Plumbing, Air & Electrical - All City Plumbing, Air & Electrical

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Rocketman Plumbing and Rooter - plumbing - Updated October 2026

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