Came next day, as requested. Showed up within stated window. Happy with the results and upfront pricing. Will hire again. read more

Chris at General Plumbing repaired our bathroom pipes that had been invaded by tree roots. His high level of experience kept us at ease through the process. He sent pictures of his work at various stages when we were away from the house, keeping us informed of the issues. He is very kind and explains things clearly. His prices are competitive and fair. We have hired him again for other work, and highly recommend him. read more

I called late on Thursday for an emergency water leak. They came to the house within the hour. They fixed the damage. No hassel and all fixed that night. read more

Look no further, this is the one! We've had several plumbers to our residence over the years and I am thrilled to have finally found one who is dedicated, educated, and reasonable with the prices. Many things have been neglected in our older home in Menifee, so I prepared a list before he arrived. He communicated very well our appointment time, when he was on the way, and when he arrived at the house. He talked me out of many things on the list but then did make a recommendation for something that might "assist" our old pipes and his quote was way more reasonable than a competitor had given us in the past for the same or similar service. The most important issue when he arrived in late December 2023 was a clogged bathroom sink and he had it unclogged in no time after my efforts not only failed but made the problem even worse; go figure. The price was very reasonable. read more

I wish i could give Chris 6 stars. Best work for best price. My neighbors all call Chris for any plumbing service . Thanks Chris

Thanks Chris for your fast response and was great to get the toilet unplugged the same day. Price was reasonable an he left everything clean. Highly recommended. read more

Thank you Chris for your promptness and was really nice you could get it unplugged so quickly and I didn't have to clean up afterwards.

On Sunday we had our toilet over flow and thankfully my husband was home before it got too far. I spent the day fixing the internal workings and found there was a small leak at the shut off valve. Decided to DIY it on you tube and change to quarter turn shut off valve. Long story short, I shrank the copper pipe using a compression sleeve puller. I cried, I called Chris from General plumbing services and he came out immediately 6:30pm and had it fixed in under 30 min without cutting into the wall. He is great and did not charge us an arm and a leg. His name is now in the contacts section of my phone and I will never DIY plumbing like that again. read more

Great service and very detailed about his work. Had an emergency on New Year's Eve and he was able to come at 6pm!! He took care of our plumbing issue and was able to correct what our old contractor failed to do when our bathroom was renovated last year. VERY reasonable pricing!! Definitely our official go-to plumber from now on!0 read more

Have used Chris on several occasions. Always does a good job and finds time to fit me in. Highly recommend him for any plumbing project

I called Chris yesterday, told him the issues we were having and he was very helpful!! Made an appt for this am. Showed up on time. He was friendly, professional, and very thorough. He took the time to answer all my questions. Im glad we found our go-to plumber!! Thank you sir for all your help today!!! I learned alot. Highly recommended!!!! read more

General Plumbing Services - My new faucet! - Plumbing Near Me - Menifee, California

I messaged Chris on a Sunday evening before the Memorial Day holiday because we noticed an unusual amount of water from the water heater on the garage floor. He replied instantaneously and was up front/honest about what to expect in terms of cost and time to get the job done. We then set up a time for the very next day (today)...yes, he's that responsive and respectful of your time. A true professional! Upon arrival, we shook hands and got to the heart of the matter. He suggested the best and most reliable way to make sure we wouldn't encounter this issue with the water heater for years to come. His pricing is very fair and honest. When he finished the job, he suggested other items to maintain around the house given the age of our home. He did not twist our arm into getting them done, but assured us that he's happy to help. We shared some family stories and he is a very genuine human being and hard-working professional. You have our business forever Chris! Thank you so much again! read more

General Plumbing Services - New water heater, expansion tank, etc. - Plumbing Near Me - Menifee, California

I purchased a home with a backyard fire pit that didn't work. I found this company on Yelp and met with Chris, the owner. Really nice guy and very knowledgeable. I had an immediate trust with him and hired him to do the job. It required digging up my lawn and running 50 feet of gas line, and installing a new valve and fire ring. Chris and his crew did an excellent job and we now have a working fire pit. He his honest, trustworthy, and had very reasonable prices. And he made sure to stay within the quoted price. He caused minimal damage, repaired my lawn, and left the yard clean as can be. I've included a before and after photo of the lawn, and will update with a photo of the finished product once I've put the final touches on it. I'm also going to use him for repairs in my master bathroom, kitchen, and will highly recommend him to everyone. read more

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I'm not a plumber. That's why guys like me hire plumbers. I hired Chris to repair a leaky pipe in my garage. It was a pipe coming into the garage, going to a pressure reduction valve, and then going into the house. Unbeknownst to me the pipe was leaking at both sides of the pipe. Chris quoted me a price of $140. His was the only quote I asked for due to his high reviews. $140 seemed respectable so I hired him. He arrived and was pleasant and professional. He was surprised the pipe was 1.25" and not 1". He said I told him 1". I knew I didn't but didn't know where that info came from until I re-read our messages and saw he mentioned 1". I guess that's the standard size and I did t correct him. He fixed the leak I pointed out to him. I purchased $50 worth of 1.25" copper pipe in anticipation of a friend fixing it. The friend fell through. I had no need for the pipe so I gave it to Chris. I didn't mind and it was my idea. Technically I was out $190 for this repair. I looked the next day and I still had some dripping. Turns out the fitting just needed to be retightened. He came back and did that and left. But I still had a leak. Turns out the upper pipe leak, which was dripping onto the lower pipe, was masking a leak from the lower pipe. From my standpoint this is one problem. I understand I missed that leak but I also believe it is all part of the same problem. I also believe if a plumber comes to fix a leak he should be able to find a second leak 10" away. I contacted Chris and told him of the problem. He advised it was going to cost an additional $150. Definitely not what I signed up for. I respected the fact a man has to make a living and the job didn't go as planned. In the end I offered him $100 cash and reminded him I have him the $50 worth of pipe that was $290 total out of pocket for me. He wanted the $140 I gave him plus an additional $150 and he ignored the issue of the $50 pipe. I was polite and professional and he accused me of threatening to retaliate against him. Completely untrue. That was the point I was done negotiating. My biggest complaint is his lack of detail finding the leak 10" away and his lack of professionalism when he accused me of threatening to retaliate. I'm posting screenshots of our communication for reference. I apologize if they are out of order. EDIT: I never threatened a bad review as his reply states. EVER! All of our communication was done via message or text. You are a liar. read more

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My grandmother's water heater stopped working. We called Chris at General Plumbing Services. He came same day to repair. We decided to replace the water heater Chris did the install and we had hot water same day. He was very informative and respectful, we've used his company a few times since then. I would recommend Chris and his company to anyone who is looking for a good honest professional plumber read more

We recently had issues with our shower head pressure and leaking. I hired Chris to come out to take a look. He was timely, super knowledgeable, competitive rates and very easy to work with. He fixed up the shower as good as new, and I rehired him to do some other work (replacing faucets). I consider Chris 'my' plumber now. I would not trust anyone else to do a better job. read more

We recently used General Plumbing Services for the second time due to a clogged kitchen sink. Even though I have submitted a previous review, I wanted to post a second. Chris was professional, timely, communicated throughout the process and charged a fair price. This has become our go to for plumbing services. read more

Terrible service. Didn't show up and then when I called to ask where he was he said he didn't have a unit number so he said he knocked on all the doors but stopped once he caught someone outside. He said he asked her if she knew me and she said no so he just left.... We're relatively new to the neighborhood so we don't know anyone besides our direct neighbors. When I gave him the address I swore I gave him the condo number but I'll give him the benefit of the doubt and say I didn't. He couldn't have called and asked real quick or called the office and told them to call and ask? Absolute garbage and a waste of my time. No communication what so ever. read more

Chris has helped me change toilets twice in the past. I am very impressed with his professionalism and quality of work.

I was having a meltdown. While I tried to fix my bathroom faucet myself, the water lines broke. I thought I had tightened down the shuts off valves under my sink, but I arrived home from work with a flooded bathroom. I called GPS and to my surprise had a live voice answer. I explained my dilemma; he was very courteous and said he was in the middle of a job and would come directly over once finished. He asked me to text him my address and he would give me an ETA. He directed me on how to shut off the main water to my house, but it was broken as well. He was a man of his word and came right over and rescued me. I now have a functional faucet and a means to turn off my water to my house in an emergency. He was honest, reasonable prices and great workmanship, I would recommend him to anyone. In fact I just recommended him to my sister. Thank you GPS, you are a godsend!! read more

I left a message and my call was returned quickly. Same day service. I would use him again. read more

Twice we have needed a good honest plumber in a hurry and called General Plumbing Of Menifee. He was honest, fair, fast, professional. He helped us with some additional plumbing issues just from kindness. He is very reasonably priced and straightforward in telling you what needs to be done to solve issues. What a blessing to find an experienced and excellent plumber who is also honest and kind. 5 stars for sure. read more

Chris did an excellent job with a mainline backup that ultimately involved jackhammering my garage floor. This was not a cheap process and Chris is not a cheap plumber. If I wanted a cheap plumber I'd have called my handyman and taken my chances, but for something like this it needs to be done right. I found his prices in line with what I expected. Chris was willing to come out on Saturday night due to the urgency of the situation, which four other 5-star Yelp plumbers were either not willing or able to do. Not fun for him to do that I'm sure, but hopefully the fat check eases the pain a bit. As it happened, this turned into a three and a half day job. Chris and his crew were at all times professional, friendly, courteous, and informative. He gave me options, warned me in advance about what he knew and what he had yet to uncover and so was not yet sure about. He was up front about various costs and gave me opportunities to opt out or get additional competing quotes, and he was suitably concerned about the accumulating financial hit that was coming down on me. Not that he could do much about that, but it's always better to work with someone who displays awareness and empathy for the customer. Frankly I hope I never have the need to see him again, but if I once again run into stanky muck I know who I'm going to call to bail me out. read more

General Plumbing Services - Plumbing Near Me - Menifee, California

Chris Horton is the owner of this business. He has serviced my rental property for years doing an awesome job; from new toilets, heating elements installed in bath and showers, outside leaking faucets repiped and recently a new hot water heater and faucet leakage in my personal home repaired. Chris is very professional being an expert in his industry. He educates along the way, no extra service charge call ever, even the weekends. He does his best on pricing and works and has finished my jobs on same day. I would recommend no one else!! He is fast, reliable and efficient. read more

Chris came by this morning and replaced our kitchen faucet. He did a great job, the instal was not a easy one, he had to do so modification to the plantation shutters to allow the faucet to fit. He went out of his way to make it work, most plumbers would have walked away until you had it ready for them to do the work. He cleaned up after himself also. Highly recommend. read more

Very well experienced and you can tell Chris is dedicated to his job. After he fixed the leak in my garage, he explained to me all the possibilities regarding my pipes. I have an old house. And instead of offering his service right there and then, he encouraged me to shop around and check other plumbers. He is now my go to plumber. He is prompt, polite, he cares for his customer, and will give you all the good and bad of the plumbing situation you're in. I am very pleased and satisfied with his work. read more

Hopefully you only need his services Monday through Friday from 9:00-5;00. And Hopefully you don't need to know an actual time he's arriving. Even though Chris agreed to text when he was on his way, he did Not. Here is his reply to my question as to wh:, Hello, I had the appointment in my phone for 5:00? I was there until about 5:15. I rang and knocked but saw no car. I don't text or call customers as I can't keep all the phone numbers from each call. I don't usually accept after hours appointments for non emergency calls so if that's what you need I will have to suggest other companies. I can work for you 9-5 Monday through Friday.. Here is our Original communication when I made the appointment:Hello: it is very difficult to schedule late afternoon appointments as they are subject to prior appointment considerations. With that said we may be able to do something Wednesday after 5 but allow for flexibility in show up time? That sounds Fine! Just text me when you're on your way. Thank you So Much! And All of this is After we had Chris install 3 new toilets, and fix 2 shower faucets. Obviously he does Not need your business and does Not value his customers or their loyalty. read more

Thank you again I often rely on yelp reviews thus far I have not been disappointed, General plumbing included awesome service. Your reviews were absolutely correct friendly professional quick response and fair prices. read more

I called General Plumbing about 5 PM because my hot water heater was leaking and making a small flood in my garage. I found them on YELP. I received a call back in about 30 minutes. Chris came to my house, assessed the situation, gave me several options and recommended that I get 3 quotes. I really appreciated that he did not put any pressure on me as to which option to take or even to use his company. He did not know that I had already done some research and had an idea of what the problem might be and what a reasonable price would be. I had him install a new hot water heater. He worked until 9 PM and the cost was very reasonable. I am extremely satisfied with the service and will definitely use them again for any plumbing problems. I highly recommend them. read more

Chris was the only local source I could find who would respond in less than 24 hours to look at my water heater problem. In fact he came by the same day! He found the unit (26 years old) was beyond repair and gave me a great price for a new one. COMPLETELY SATISFIED. The guy I had been using retired and moved out of state. Luckily I stumbled upon Chris, and will continue to call him for all future plumbing issues. read more

Chris came out within the hour of calling him for our emergency sewage blockage and took great care of us. Would highly recommend using him.

Chris from General Plumbing Services is excellent and prompt. The sink at my girlfriend's place had been clogged for almost a week and the useless landlord had sent out some handyman who claimed it couldn't be fixed. Needless to say my girlfriend called Chris and he came out quickly. He repaired the pipes under the sink and unclogged the drain with a plumbing snake. Chris was gongenial, clean and efficient. I would recommend Chris for any and all your plumbing needs. read more

We love this company. Chris is responsive and has fair pricing. He has replaced our kitchen faucet and our leaking shower valve. We are grateful to have found such an awesome and reliable plumber. read more

My mom is a senior citizen and needed a new toilet more suitable for her handicap needs . I consulted with Chris a couple of times about this. He was very helpful in guiding me in the right direction in terms of cost-effective brands. We scheduled the job and I came home that day to find out that Chris not only did a fantastic job but he also took care of disposing of the old toilet. I don't know if that's what all plumbers do but I really appreciated that - one less thing I had to do. Not only was Chris very reasonably priced, but he under-promised and over-delivered, and that to me is Excellent Service! I highly recommend him. . . read more

General Plumbing Services is top notch! Chris is very professional & knowledgeable about everything plumbing! He came out on time and fixed our hot water shower issue with ease and gave us useful advice about potential plumbing issues in our home. I will recommend Chris to anyone who needs a plumber! read more

Thank you Soldier! (He is an Army vet) I had a 'brain fart' moment when I attempted to nail up a chalk board for my wife and poked a two holes though a drain pipe in my wall.(what a loser!) I called around and this man was here on a Sunday in 30 min. The price was very reasonable and I highly recommend his plumbing services with enthusiasm. read more

General Plumbing Services - Plumbing Near Me - Menifee, California

Chris came to my home to install a new toilet and supply line valve (angle stop). He told me toilet install would be $125. He told me valve would be $85. I supplied the toilet and the supply hose. He supplied the valve. He asked me to turn off water to the house and the well. I did. He finished those two things in 30-40 minutes. He asked me to turn on the water and well so he could check the toilet. It worked great. Because I liked his attitude, I asked him to replace two hose bibs outside the house. He said ok. He asked me to turn off the water to the house, again, including the well, and then to open every faucet in the house. I did all that. He replaced the bibs in 17-22 minutes. He asked me to turn on the water, well, and all the faucets to check the seals. I did. Bibs worked fine. He then wrote me a bill for FOUR HUNDRED AND THIRTY US DOLLARS ($430). He was here one (1) hour. He supplied a valve, 2 hose bibs, tools for job, insurance, a plumbers license, and knowledge. Yep. read more

What a nice guy! Had an emergency with a leak under the sink. He answered the phone and was at the house within 30 minutes. Gave a one year written warranty on the repair without me even asking for it. Will definitely keep his number and use him for all of my plumbing needs. read more

I was in trouble regarding my hot water heater. Companies were not available, booked up. Strolling Yelp I found General Plumbing Services. I gave Chris some basic information about my hot water heater issues. He arrived within the hour. Checking the heater he determined what possibly caused the problem. Chris contacted the warranty company. The were difficult. Therefore, I decided it was best to get a new hot water heater. Chris arrived today, however, there was a propane valve issue. He turned off the propane and proceeded to install the new heater. I contacted the servicing company. Chris addressed problem with a supervisor. He indicated a technician would be dispatched. Finishing up his work Chris left. The technician arrived. Then I looked up and Chris was back. Explaining, he passed the tech on the road and turned around. They discussed the propane matter that damaged my hot water heater purchased 2 years ago. Afterwards Chris left. The propane at this time is working. Ln occasion I find some companies: owners/ representative/service techs will rush giving minimum insight relating to the issue(s). Chris is a true advocate for customers to be heard by him and all companies. I am so grateful to having selected General Plumbing Services. Thanks so much Chris. read more

Had a leaky outdoor faucet. GP came out and fixed it no problem. Pricing was fair and customer service was great. Will use again!