This is now our go to plumber. We had a crack in our mainline which was causing drains to backup. Another company quoted us $20K to do the repair. We called Rocket for a second opinion. They came the next day and discovered the break was in the yard, not under the house and did the job in half a day for 1/3 the cost. We were flabbergasted and grateful. Since then, they have come back to do a few other jobs. They have been professional, timely, and given us great options. I cannot say enough good things about this plumbing company! read more

I do not leave many reviews but Rocket Plumbing really helped me out quickly. I had plumbing problems that needed to be fixed ASAP and they got to me quicker and were extremely helpful. Nick and Mike were on time, professional and know what they are doing. 5 star experience read more

We have used Rocket a handful of times for plumbing projects and couldn't be happier with their work! We've had Dan come out a few times and he is always great. Very professional and knowledgeable! J&J Logan Square read more

Are you looking for a professional plumber to take care of pipes installation all over your house? Probably you want someone to install the new heater you got on amazon. Rocket Plumbing will work every bid you want them to do. Even cleaning your drainage system, Rocket Plumbing will do that in just a couple of minutes. The company has a fast customer service available that will cater to your needs. No matter how big or small your problem is, they will be obliged to offer their services with negotiable payment. They accept credit card payments. They visit you in person to check any issues and will be back to fix them later. Communication is everything for this plumbing company. They pay extensive attention to every detail to ensure that their client has 100% satisfaction. They have 24 hours emergency service ready to respond to any problem you have with no extra fees. They are certified professionals that offer a large area of services across Chicago area. Moreover, for the past few decades, the company was trusted by hundreds of customers around the city. Their reputation was proven the worth of acknowledgment and recommended to be repaired with a professional touch. read more

Fast, professional and friendly. Ryan and Michael had our tub drain fixed in no time, with great communication through the entire process. This was our second time using this company (first one was a much bigger project) and each time was hassle-free and reasonably priced. read more

Had a great experience with them. I called on Wednesday and 2 days later Eric was there. He diagnosed the issue quickly and completed the repair within an hour. I don't know if the cost was competitive but I'm satisfied with the work and will use them again. read more

Honest, reliable, helpful. I am very impressed with Rocket Plumbing​. From the first call, where all my questions were answered, to the actual service--- everyone I encountered or spoke to was great. We needed to do a hydro-jetting to our sewage lines and called about ten different companies. Of the ten we called, only Rocket described different scenarios, different price scenarios, and the entire process. Before they ever came out to my house, I had a thorough understanding of what would happen, best/worst-case scenarios, and next steps. As a homeowner, it feels great to know I have found a reliable company that says what they mean, does what they say, and is reliable. Also, highly recommend them for hydro jetting; other companies were going to charge us to hydro jet and then an additional cost to send the camera down the sewer. At Rocket, the total price is for 2 hours of hydro jetting AND the essential step of the camera going down the drain (how else would you ever know the​ hydro​-jetting​ even worked?)​ read more

extremely happy with the work they did on our broken kitchen pipe. I was really nervous about how long it would take and how much it would cost. Within 24 hours the pipes were fixed and the price was great. Highly recommend excellent service read more

Old building, old pipes and the one draining my kitchen sink developed a hole. Recommended by FIXER - another great company -- Rocket responded to my call within minutes and Eric B was soon on his way, arriving well within an hour of my initial call. After checking things out, Eric gave me his estimate and it's associated costs. He completed the pipe replacement quickly and was gone. Eric was polite, thorough, and conscientious, and I've no complaints. Should I ever find myself in need of a plumber, I'll call Rocket Plumbing and hope Eric B is available. read more

Have used them in the past with mixed results. Scheduled work to be performed, took the day off of work to work with there schedule which was initially 9-noon. Was advised mid morning that it would be closer to 1pm. Finally got a call at 3:45pm advising they just finished up prior job. read more

Great service and above my expectations. Catch basin repair and scope of the sewer line . Lead plumber was Luis Silva. Communication and timing was on point. I will definitely use their services again. read more

Rocket Plumbing has done a great job for me again! I called around 8:20am and had someone (Nick) out by 10am. Nick arrived promptly, immediately greeted me, put on booties to ensure no dirt was tracked in and started to check out the problem. Nick was thorough and friendly, explaining my issue and possible solves. He also took a quick look at one other small issue I had. If you have a plumbing problem, definitely contact rocket plumbing. I've been happy with their service both times - quick, efficient, friendly and reasonable. It's horrible to have a plumbing issue but rocket plumbing will nicely solve it for you without any concerns!!! 5 stars plus! read more

I had them come out to fix my tub spout and a couple extra things (fix sink areator and install my bidet lol) Sam was awesome, super nice, helpful, clean, and got everything done fast! No upsells or anything annoying like that and he explained a bunch of stuff to me so I could mayyyybe attempt to do something myself in the future if the tub spout broke again. Great experience! read more

I contacted many companies to get an estimate for a sump pump and a battery backup, and Rocket Plumbing is one of the only ones that offered a free in person estimate, which I really appreciated. During installation, the tech, Luis, found that our old iron plumbing stack was in danger of clogging, and offered to either clean it as best as he could or replace part of it with PVC for a long-term fix; we went with the second option even though it cost more, and we're very happy with the quality of the work done. read more

Super fast, they unclogged the dishwasher drain and fixed the disposal....I don't expect plumbing to always be so fast, but they were in and out in an hour. They were upfront about costs and everything, so I didn't feel like they were trying to rip me off. Professional and polite plumbers, highly recommended. Thanks guys! read more

Rocket plumbing installed my new water supply line into my 3 flat as well as decommissioned gas lines and trimmed out the 3rd floor claw foot tub. The work for the water supply line was arduous and painstaking, but after weeks of coordinating with the City of Chicago, Rocket performed the installation perfectly. Mike in particular was exceptional at managing the work site, completing the work, and making sure everything was clean throughout. Tom's work on the inside with the gas line and claw foot tub looks exceptional and was very efficient. I absolutely loved working with Rocket and would absolutely use them in the future. read more

We've used Rocket Plumbing for basic toilet maintenance (replacing the stopper), water heater replacement, and emergency sewer backup and overflow in our home. They have always been friendly, competent, timely, and affordable. When we had our sewer backup emergency, they were able to get to us in just a couple of hours. Mike was great; he diagnosed the problem, fixed the blockage in the sewer line, prevented the overflow from spreading throughout the house, and cleaned up afterwards. Rocket Plumbing gets all the stars. Highly recommend! read more

This is probably to he the attention of this company. Quote was estimated but After calling 3 times leaving my email for an estimate of replacing a pipe leaking the Company plumber did not even call back to tell he is busy or do not want to send me a quote for my condominium. There is also another point: the water heater has a leak in the pipe conduit with gas and although there are pipes connected to the water heater I was asked to call another company t Who does HVAC. Really do I have to chase you to give business? I am unsure how communications are being handled. Every time I have been promised to receive a call back and after a month I still do not have a quote I guess you are not respectful to customers and not willing to give you business referral. This is really not good standard of work ethics. I am not happy to chase a quote read more

My condominium association has used Rocket Plumbing in the past with mediocre results. Not particularly responsive, but they got the job done in the end. The last time out they told me I probably needed to replace a major pipe between two units in our building. They pulled the toilet out (so it couldn't be used) then didn't follow up as they promised to. After waiting for 2 weeks (it was a guest bathroom), I called another plumber who fixed the problem in less than an hour. It was a straight forward repair. Beware, some folks at Rocket may be ok, but it seems like some of their workers are not above making up work to overcharge their customers. I contacted Rocket before leaving this review. After speaking with an employee and a dispatcher, the owner did not contact me before close of business that day (I was told he was on a job). read more

Used rocket to fix a burst water pipe and replace a water heater. Responsive, knowledgeable, friendly. Thanks so much!

We needed a plumbing issue fixed in our 2nd bathroom & wanted new toilets before BOTH cleaning people cleaned our new condo this Wednesday afternoon & our official move-in date this Friday. I reached out to Rocket very late Monday evening for a quote & they got back to me around 7 am Tuesday morning. Despite being pretty busy/booked up they managed to fit us in this morning before the cleaning people arrived in the afternoon. Jake & Tyler were very nice, professional, & efficient. Jake went above & beyond by answering all our plumbing questions & even gave us plumbing/water tips since my husband & I are first-time homeowners. Our new toilets look great. I never thought I'd write a review about toilets or plumbing, but there's a first time for everything. I 100% recommend Rocket to all of you for a job well done by honest & good people! read more

Professional, fast work and clear communication. These folks did a wonderful job!

Rocket Plumbing did a great job replacing my kitchen faucet. They provided a written estimate up front and were transparent with their pricing. They charged me what they said they would. Eric called ahead of time to provide an ETA, showed up on time, and completed the job quickly and cleanly. Would use them again in the future. read more

I called Rocket Plumbing recommended by my condo association. Scheduling went smooth & quick turn around. The 2 workers who arrived were so friendly & quickly resolved the issue. They further assisted me in setting up my shower head. I will definitely be contacting Rocket Plumbing for any future plumbing issues. Thank you for your help! read more

Fantastic! Came on time, very nice. I called them in b/c my house inspector reported that the toilet base was loose. However, Ben took a careful look and saw that nothing was really loose or out of order. I appreciate the honesty!! woudl use them again for sure! read more

I have to rate them 3.5 to 4 stars because at the end, the plumber was able to diagnose the issue and fix my issue. No more leaks, hooray! However, it was not smooth from the beginning. Our plumbing issue was in the bathroom. There was a leak behind the shower/tub wall. Water was leaking from our unit into two units below us. Horrifying, yes. We did not know why, so we had Rocket Plumbing to come in to diagnose the problem. Two plumbers came in, very professional, very nice guys, no problems there. The problem was they were not thorough, gave us the wrong diagnose, gave us an estimate, and left within less than 10 minutes. I get that they are professionals and would be able to tell what the issue is in less than 5. After spraying the wall with the shower head, they concluded water is leaking behind the wall because we have cracked wall tiles. I told them that it might not only be the issue and ask if they are sure that they do not need to do further test. They declined and said no, that they are 99% sure that was the problem. I was expecting them to begin the repair, but they just gave me an estimate and left, leaving me with unusable shower. I was totally skeptical that the problem was the cracked tile so I decided to run my own test. I turned on the shower head and spray the tub and avoided the cracked tiles. Neighbors notified me they are seeing water coming down their unit. It became obvious to me that these plumbers did not even do this simple test to begin with and jump to their own conclusion. From this point on, my experience with Rocket Plumbing turned around completely. I contacted Andres, the first person who I scheduled the appointment with, and he responded immediately and reached out to the field manager regarded our problem with the plumbers. I asked if they could dispatch someone else as soon as possible to address our issue. I received a call the next day from the field manager saying that a new plumber will be coming to give us a proper diagnose and that they were sorry. A new plumber came out, went through all the steps to test the leakage, found where the leak was coming from, confirmed with our neighbor of the leak, and then gave us an estimate. He was able to fix the leak right after on the same day. He was very professional and clean after himself. thank you Rocket Plumbing. Overall, although there was a little hiccup in the beginning, they were very professional and responded quickly. Rating: 3.5 to 4 Stars! read more

I worked with Rocket Plumbing this week to replace two faucets, address a drain clog and replace a garbage disposal. They were extremely easy to work with--from the initial scheduling to provide a quote, all the way through the installation. My home inspector had flagged a few other potential issues that I asked Jimmy from Rocket Plumbing to review, and I felt like he was really open and honest about what was actually an issue, and what my options were, which in a few cases helped me save some money. I will definitely be calling them the next time I have a plumbing issue, and would highly recommend Jimmy to anyone else in need of a plumber. read more

Rocket Plumbing has high quality plumbers and professional service. I have been working with Ryan and Z the past several months. Most importantly, they are skilled and know how to solve problems. They are also honest about what the issue is and whether or not a significant repair is needed. I also appreciate their promptness and level of service. Highly recommend! read more

Rocket Plumbing is an outstanding business. They're respectful, honest and friendly. I had a pipe freeze and they were there promptly and assessed the situation honestly. They were clean and organized. It's really hard knowing where to go to get a great plumber. I won't only be using them again in the future, I would highly recommend them to anyone. If you're looking for a great plumbing service please give them a call and save the headache of dealing with someone you can't trust. Thanks again Rocket Plumbing for the help! read more

Rocket Plumbing - Great work from Rocket Plumbing! Outstanding people. - Plumbing Near Me - Chicago, Illinois

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Cannot say enough great things about Rocket Plumbing. Sam was the technician that worked on our kitchen. He is awesome! So professional and so quick. I would use them again and again! I highly recommend Rocket! read more

In early January 2017, Nick quickly and expertly installed a new water heater in my condo after coming out on NYE for a quote. And I never had a problem with the unit at all! In October 2018, my upstairs neighbor's water heater blew and caused a lot of damage to my unit, which required the construction company to remove my water heater and HVAC so that the drywall behind could be replaced; both were reinstalled without incident. Two months later (on NYE, of course), I noticed some water on the floor next to my water heater and my heart SANK. The plumber that did the uninstall/reinstall two month earlier came out and said that he couldn't find the leak so the only solution is a brand new water heater. Then Nick arrived and within 90 seconds found that the water line to the humidifier was not tightened all of the way - a quick turn of the bolt and NO MORE LEAK! I am so thrilled with Nick and Rocket! The office had quick responses to my inquiries and knowledgeable, super nice, professional work from Nick. Thank you so much!! read more

Moved into a new house and needed a toilet installed. Eric came out and walked me through the whole process. Rocket plumber rates are super great and service was beyond awesome! read more

Had such a great experience with Rocket. I'm a remote landlord and needed someone who wouldn't take advantage of my absence and provide a good experience for my tenant and that's exactly what they provided. Sam and Luis were kind, professional, helpful, and fair. Although I hope to not need a plumber, if ever I do, it's reassuring to know I have a company I can truest. For real, such a good experience! read more

We've used Rocket Plumbing for a number of issues in our condo and have always had incredible experiences. Today we woke up to no water running in our house. I called Rocket Plumbing and they were able to squeeze us in last minute on Christmas Eve. Ryan and Zee came out and did a thorough check of the plumbing and were able to fix it and get hot water back and running. Anytime we've had somebody come out they are detailed, thorough and explain the problem very clearly. Rocket Plumbing is the best!! read more

Amazing job! Our tech Micheal was on time, courteous and did an excellent job explaining the process of hydro-jet drain cleaning. Highly recommended. read more

We used Jake and Tyler, and they were great. Showed up when they said they would, charged a fair price, and did what they said they would. Highly recommended. read more

Incredible plumbing Company and support. Extremely knowledgeable, will fix the issue at hand quickly, and are not looking to nickel and dime you for every little thing. End of day not saying they are going to do service every time for free, but Rocket is VERY fair, their reps are kind and helpful and don't mind you watching or asking questions... I originally found out about this Company from a neighbor who installed a new water heater. Even though they were servicing her building, they came over and gave me their thoughts on an item I was having some issues with. No charge and took the time to explain the issue and help me out. Also used Rocket for some toilet issues and they were not only super fast to install new hardware, but stuck around to make sure it worked properly and my concerns were addressed. Their phone rep is very helpful and tries best to identify the issue and give prices, but of course you need onsite inspection by their techs to identify the issue and quote official prices. Put it this way, if I run into a plumbing issue down the road? This is who I'm calling. As for someone giving them a 1 star for showing up late... *yawn* I guess that's the same person that expects a hospital to drop everything they're doing for stubbed toe. A+, 10/10 service. You wont be disappointed. Finding a good plumbing Company is not an easy task and a necessity as water/plumbing damage is one of the worst things that can happen to your home. Get this Company in your back pocket asap. read more

Great service, they had someone out to my house while every other plumber in the city wasn't able to make it for a few days. They were transparent with their pricing and what they needed to do. read more

Tom and Mike came out last week to help fix an clogged pipe. They were professional and very mindful of their surroundings wearing all the appropriate covid protection gear. I was really satisfied with the service and will use Rocket Plumbing in the future again. read more

Rocket Plumbing saves me again!! Had a horrible pipe backup and I'm in a ground level condo so just imagine the mess and smell. Somehow they fit me in their schedule on a Friday late afternoon. Jimmy and Eddie show up diagnosed diagnose the problem in about 10 minutes and have me cleaned and cleared out in about 30. The were polite, clean, professional and hysterical. This company is amazing!!! read more