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Rock Valley Roofing

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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4 months ago

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Window World of Rockford - Window World of Rockford's owner Scott and his three boys.

Window World of Rockford

(17 reviews)

Well, so far, I am thrilled…read more In 2019, we had 6 windows, 2 sliders, and a steel front door installed in our home in California. So, I knew what to expect with regards to window purchasing this time. I actually called another competitor and had an estimate yesterday, and an estimate today with Window World. I immediately went under contract with Window World. Here's why: 1) I wasn't *required* to have my husband present (wtf year do we live in, Feldco?) 2) My sales rep, Brad is awesome 3) The price I was quoted is the price I had already deemed appropriate. (Feldco quoted me $1800 over that amount.) The *only* downside is the 4-8mos wait. BUT, every product is custom made and it gives me time to save up the remaining funds. I opted to pay cash/check and avoid the 3% service fee; saving me about $100. I did half down now, and the other half due at completion. This is standard operating procedures for contracted work. I'll update accordingly as we progress forward. Side note: previous home owners had installed all windows with window world as well, and for $150 I was able to acquire the lifetime warranty.

If you are female and don't want to deal with a raging contractor, I would advise not to get siding…read morefrom here. I regret trusting them as I thought they did an awesome job with the windows. How they allow livid contractor to talk to paying customers like he does is WILD. I found 2 other women on Nextdoor with similar experiences. I am now worried that siding wasn't properly taped as another one had the city come by to stop them installing. Maybe have a guy friend with you if you want to deal with the hostile siding guy, but his snotty, ragey phone call after I found issues with the installation were uncalled for. He also texted at 9:45PM in an angry tone. I 100% regret going with them, and if you want to walk on eggshells when you find issues and point them out, this is the place for you. Sabrina in the front office is amazing though, she's too good for the place. She didn't gaslight me or made me feel like an issue. Window World was also $6000 more than the 2 other quotes I had, but I was scared to go with smaller companies.

Rock Valley Roofing - roofing - Updated October 2026

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