I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

I highly recommend this business. We got a rock chip about a size of a nickel on our car's…read morewindshield right on the driver's line of sight. The glass appeared to be shattered in between the glasses. I randomly called Chip Happens and Patrick answered. We agreed on a day and time to come to our home. He texted his ETA on the day he was coming. He arrive and right away, started to work on the rock chip. He was super friendly and very knowledgeable. He explained the process and answered all my questions. He even provided me with a one year warranty. He had excellent communication and customer service. I would recommend Patrick to anyone who needs their car windows fixed.

I called Chicago Auto Glass to replace three windshields for two work trucks and our dump truck…read more Not only did they have the best price around, but they came to our business to do the work and were incredibly easy to schedule. They installed the windshields, made minor wiper adjustments and took care of the calibration with precision and professionalism. I appreciate this company so much!

Yesterday I had taken my car to Chicago Auto Glass to have my windshield done. I was recommended…read morethem by a friend. After going to pick up my car and getting in, I noticed all of the mud that had been tracked in from the workers as they worked in/moved my car to work on the wind shield. I had brushed most of it off before leaving and decided to let it go. After getting home, and getting out of my car, I realized there is now a dent in the trim. After calling them today to see what they could do to resolve the issue, they claimed they didn't know how mud could have gotten in my car, nor could they have dented the trim in any way. And that there was nothing they would be willing to do to resolve the issue. This is literally the only review I have written in my life and I'm not one to constantly write reviews for petty things. But to pay to have a windshield replaced and have your car returned like this, is unacceptable.

I scheduled my appointment online really easily and they could get me in the next morning. The…read moreworker (red hair) who helped me walked out and met me at my car right when I arrived to look at the damage. He communicated and explained everything well and the repair looks great. He was even very mindful of holding doors for me/accommodating me since I had my baby with me in a car seat. I would definitely recommend this place and plan to go back if needed.

Great and speedy service experience at this Safelite Autoglass location…read more I didn't want to risk the quarter size chip on my windshield to spread, the service was scheduled within 24 hrs, it took less than 20 minutes to complete, and the chip is virtually gone. If you're in need of windshield repair I recommend this location.

These guys were recommended by my insurance to fix a chip and they were so friendly, quick and…read morebarely took 15 mins to fix me up and I was out the door. Highly recommend!

I had an appointment scheduled with Genuine earlier this week. I arrived at the appointed time…read more Walked in, tell the guy at the counter who I am and that I have a scheduled windshield glass chip repair appointment. Well, he can't find my appointment on their schedule. So, he says that they will fit me in and there will be no charge. Wow! That is fantastic customer service! Other businesses could learn things from these people. Thanks to Genuine Auto Glass! You are stellar and I will let everyone know!

Friendly and professional. They were able to schedule the same day and the work was done in about…read morean hour. Keep up the good work!

I used joes glass in Everett after experiencing horrible service with safelite. Safelite did not…read moreseal my windshield properly which caused a water leak and caused mold to grow on the car mats and seats. I was quoted $300 plus tax to replace the windshield to stop the leaking water. Joe also offered a deep clean mold removal from the business he owns next door for an additional $250 plus tax. It's been a month, and mold is growing again as seen in the last picture. Joe's team completely dropped the ball on both services. Do not bring your vehicle here, as they charged me over $550 and did not fix any issue I had.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

Roger is AMAZING! He's replaced my windshield on 3 of my vehicles over a number of years. He comes…read moreto your house which is SO convenient. Called one day and came the next day. I hope he is always in business because I will only want his services. Thank you!

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.