Drivers side rear window was broken on a Friday night and Toto auto glass was able to come Saturday…read moremorning and have my window fixed by 12 pm. Quick service, affordable pricing and very responsive. Thank you!

Very fast schedule setup and replacement was done in just 1/2 hour…read more I'm a returning customer, 3rd time with Toto Auto Glass, and always a great, professional experience.

Replaced windshield on site and did calibration. Initially the auto wipers did not work properly…read morebut they promptly came out and corrected the issue. Price was fair, but with calibration, was still high enough I chose to go through insurance. They helped with the insurance and it was very easy. Highly recommend

I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

I called Chicago Auto Glass to replace three windshields for two work trucks and our dump truck…read more Not only did they have the best price around, but they came to our business to do the work and were incredibly easy to schedule. They installed the windshields, made minor wiper adjustments and took care of the calibration with precision and professionalism. I appreciate this company so much!

Yesterday I had taken my car to Chicago Auto Glass to have my windshield done. I was recommended…read morethem by a friend. After going to pick up my car and getting in, I noticed all of the mud that had been tracked in from the workers as they worked in/moved my car to work on the wind shield. I had brushed most of it off before leaving and decided to let it go. After getting home, and getting out of my car, I realized there is now a dent in the trim. After calling them today to see what they could do to resolve the issue, they claimed they didn't know how mud could have gotten in my car, nor could they have dented the trim in any way. And that there was nothing they would be willing to do to resolve the issue. This is literally the only review I have written in my life and I'm not one to constantly write reviews for petty things. But to pay to have a windshield replaced and have your car returned like this, is unacceptable.

Great and speedy service experience at this Safelite Autoglass location…read more I didn't want to risk the quarter size chip on my windshield to spread, the service was scheduled within 24 hrs, it took less than 20 minutes to complete, and the chip is virtually gone. If you're in need of windshield repair I recommend this location.

I had an amazing experience here! I booked an appointment through my insurance after getting a…read morecrack in my windshield. It was super easy to schedule and they had decent availability. I dropped my car off and they had it done in exactly two hours. They also vacuumed my car, left me a note, and put my toll pass back on the new windshield. This was AWESOME and I was so impressed! Super timely and friendly staff. I will say that the waiting room is tiny so I would recommend waiting elsewhere. But it was a wonderful experience for me and I will be back if I ever need another windshield.

These guys were recommended by my insurance to fix a chip and they were so friendly, quick and…read morebarely took 15 mins to fix me up and I was out the door. Highly recommend!

I had an appointment scheduled with Genuine earlier this week. I arrived at the appointed time…read more Walked in, tell the guy at the counter who I am and that I have a scheduled windshield glass chip repair appointment. Well, he can't find my appointment on their schedule. So, he says that they will fit me in and there will be no charge. Wow! That is fantastic customer service! Other businesses could learn things from these people. Thanks to Genuine Auto Glass! You are stellar and I will let everyone know!

My husband and I have had 2 windshields replaced here and both times have been great experience…read more Quality work, friendly staff, started on time. We also have had several rock chip repairs. Recently we found out Joe the owner also owns an auto detailing shop next door. We had our Tesla that is 3 years old and needed a good cleaning done and it turned out so great we had our son bring in his car the next week to have his done. His car needed some deep cleaning. It's a 2017 non smoker, no pets, but a young bachelor on the go who just didn't give a crap about the inside of his car. They made I look brand new! If you need Glass or car detailing Joe and his staff will take great care of you!

I used joes glass in Everett after experiencing horrible service with safelite. Safelite did not…read moreseal my windshield properly which caused a water leak and caused mold to grow on the car mats and seats. I was quoted $300 plus tax to replace the windshield to stop the leaking water. Joe also offered a deep clean mold removal from the business he owns next door for an additional $250 plus tax. It's been a month, and mold is growing again as seen in the last picture. Joe's team completely dropped the ball on both services. Do not bring your vehicle here, as they charged me over $550 and did not fix any issue I had.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Writing this pretty late from my service with Bob, but better late than never! Flew out of town…read moreduring freezing temps with my car outside at a park-n-fly. Came back and watched my windshield massively crack before my eyes as I drove so knew I already had some small cracks and the inevitable arrived. Did some researching online and saw some good reviews with Wind-Tech, so went for it. I think I remember initially doing messaging here on yelp directly with Bob before moving over to texting. He was very responsive. If I remember correctly, we did have to reschedule once due to the rain on his request- Bob's service is mobile and at that time I did not have roof cover for him. Made sense that install is no good in the rain. I was working remotely at the time of install which makes Bob's mobile service just perfect for the busy home bee. Anyways, Bob came on time and was CRAZY quick and good. He was professional, kind, and straight-forward. He even was able to transfer stickers and my Good-to-Go pass from old to new glass! Everything in my car looked exactly how it was, with the addition of a new windshield, of course! If I remember correctly, he said it would take up to two hours but he finished essentially in one hour. Flexible mobile payment . As I quoted around, his prices were very reasonable and finishing service was nothing short of great. I would highly recommend Wind-Tech/Bob and even suggested him to friends/family. Also, he was able to match my factory glass (an '08 Acura MDX), which was a huge initial worry for me (I'm all about OEM). All around it was a great experience and I was a satisfied customer. More than one year later writing this review and honestly, my windshield looks just as new ....when it's clean lol :D

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

They did an excellent job replacing several of my windows, thanks Shane and Gavin! Super nice guys…read moretoo, will definitely have them back.