Please be VERY careful when making your decision to use Rock Creek Landscaping. I used them for a whole season and never thought that I would end up regretting my choice.
Alberto Iraola comes across as professional and mannered but I was extremely shocked by how he turned out to be, especially on the phone.
First of all, he advertises his services at a rate that is unjustifiably high. We live in a very nice NW neighborhood but that does not mean we do not know the value of hard work and we're willing to pay for it, but with Alberto Iraola handling Rock Creek Landscaping, the work was hardly ever perfect and the accounting even worse... Half of the time the work charged was not properly done and we let it slide, even tipping the workers extra but when another astronomical bill came in the mail just to clean up our yard, we decided to question it.Oh boy, we realized quickly his temper and attitude was not someone we wanted to be working at our house.
Before the end of the season, I informed Alberto Iraola (with a month notice) that we would not be needing his services anymore. Not only did he overcharge me on purpose to recoup some more money, but he also lied multiple times by saying he had never received a Zelle payment I made two months back.
When I asked politely why there were so many"mistakes" on my bill and said I would not pay the balance until it is clearly explained, he first threatened to add late fees to the previous balance (which I had paid on Zelle) and then when he admitted I did make a payment on Zelle instead of apologizing, Alberto Iraola became extremely aggressive and threatening. I could not believe my ears, Alberto Iraola blurred out a whole slew of insults and racist remarks at me, for no apparent reason- especially targeting me being a "woman" and insulting my race and culture - which we've never even discussed... If you are a woman, have girls in your house, or are simply a respectful and decent human being, I would not hire Alberto Iraola and his team at Rock Creek Landscaping. read more