If car gets towed and impounded here you need your Drivers License, proof of ownership , and they…read moreonly take CASH or Zelle (with some flexibility). I'm sure their other services are great but for my situation ain't nothing good gonna come out of it. Guy running the place is somewhat flexible, but keep in mind they're in the business to make money... from you. lol so don't get towed. Be mindful of where you park, it'll cost you if you ain't. Rundown... 2-3 day impound will run you at 6 - 800 dollars. 100/daily impound fee 265 /tow hook fee Hope this helps.

I would give zero stars if I could. This company towed my vehicle from my doctor's office parking…read morelot under completely inhumane circumstances. I had a valid handicap placard clearly displayed. During my appointment, I experienced a medical emergency -- a collapsed airway and respiratory failure -- and was transported to the ER. My car was left in the lot because I literally had no choice. Instead of showing any basic compassion or common sense, this company towed my car anyway. My husband couldn't immediately retrieve the vehicle because he was home caring for our one-year-old child while I was in the hospital for over a month. By the time he was able to locate the car, we were charged nearly $1,000 to get it back. For a situation that was completely out of our control and medically documented. I provided proof from my doctor confirming I was transferred to the ER during that exact time. It didn't matter. They refused to work with us or take any accountability. I filed a complaint with the Better Business Bureau -- ignored. I attempted to pursue this in small claims court, but the owner has made themselves nearly impossible to serve. Even when I paid to have paperwork delivered, they signed for it in a way that was intentionally illegible, preventing the case from moving forward. I was ultimately forced to drop the claim due to my ongoing health issues and the stress of dealing with this company. This isn't just bad business -- it's predatory and unethical. Towing a medically compromised patient's vehicle from a doctor's office and then profiting off the situation shows a complete lack of humanity. If you have any choice at all, avoid this company.

1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

I had a recent encounter with Tow guys where I needed my car to be towed from residence to the…read moredealership. They were easy to communicate with, punctual and very easy to reach on the phone. We had an incidence where there was some damage to my car during towing and the team was very kind to help pay for repair costs. It is rare that you find a company that is this honest, professional and easy to work with.

I was stranded on a Saturday morning and Tow Guys Towing was my only rescue the rest no answer. The…read moreprice i was given was fair fast and friendly service. Highly recommend it to anyone.

Luis G the man ! Took care of my 2021 Honda civic Type r with love and care lol Hardworking…read moreindividual not to mention he takes pride at what he does! The response time was fast and service with the tow smooth

when i use my AAA i use this service and they came so quick and helped me out. Thank you to Quintin…read morefor helping so quickly and very respectful and friendly!! i appreciate it a lot!!

I found the staff to be very professional and friendly. Highly recommended if you need a tow.read more

They don't so what they were supposed to do and charge more my veh was done very quickly they…read moredidn't even clay the veh

Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Quick and easy service. Works with your time you request and communicates very well. Would…read morerecommend if someone ever is looking for a very good reliable tow service.

fast, good people, they know what they are doing, fair price too. Definitely recommend to who need…read moretowing service. Writing it after they did a good job. Thank you.

I am posting this review very late, but better late than never. I own a 5 ton military surplus…read moretruck with a 24 volt system and Patriot Towing was able to come out and help get it started. They were very prompt, friendly, and helpful. I highly recommend these guys for any of your towing needs. If they can start a 5 ton military truck they can start anything. My 5 ton truck THE BEAST is used for charity events, Veterans events, parades, and car shows.

Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly…read moreknowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. UPDATE I used them a month ago and I had to move my other classic to my new location this Sunday a month later. And the new driver Oscar was just as good as the previous driver Robert. He went out of his way to help in anyway that he could to make sure the job was done right and he was very fast efficient and safe with the vehicle. Would highly recommend this business to anyone once again they have great prices, great personnel, and just great service all around.

Called at 1:30 am after my car broke down safely in the gas station. We contacted 8 different…read moretowing companies, and Alberto's quoted $195 for a 6.5 mile tow in Fountain Valley with a 45 minute to 1 hour estimate. We went with them. Right away we told them the car was a BMW M4, completely dead, could not go into neutral. They confirmed the $195 quote. At the 1 hour mark (2:30 am), we hadn't heard anything, so we called. They said the driver was finishing another job and would call us shortly. At 3:00 am, we called again, frustrated because we could've paid $50 more elsewhere and been home already. They said he'd be on his way soon. We finally got a text saying the driver was en route from Santa Ana, 15 minutes away. He arrived around 3:45 am, over 2 hours after our original call. The driver loaded the car onto the flatbed with no issues. Then came the surprise, he told us the price was now $325 a $130 increase because he had to use "extra pieces" since the car couldn't go into neutral. Hector (tow truck driver) was a nice guy and knew what he was doing, just disappointed in the bait and switch. :/ We had explained the car's condition in detail when we first called and were quoted $195. Nothing changed between then and the tow. The price hike only came up after the car was already on the truck. Unprofessional from start to finish. Late by 1.5+ hours beyond the estimate, terrible communication (we had to chase them), and a shady price increase while the car was being loaded. There were other companies that quoted $230-250 with much shorter wait times. I should've gone with one of them.