Rene was very helpful and accommodating, good job! Will be seeing more of him, still some stuff…read moreneed fixing.

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Wow! Trent is spectacular - will always use him and this company going forward. It's Christmas Eve…read more I'm hosting 15 people for dinner tonight. It's raining like crazy. And i wake up to the only toilet I have - overflowing with water - all over the floor(s). Panic (and a couple of laughs at Murphy's law). The company I called before said they were fully booked today. Panic x10. I called prodigy and Trent was here within the hour, super knowledgeable, professional and fixed everything. Not to mention super kind. Can't thank you enough. A Christmas miracle indeed.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Reached out to Jacob to get help with my shower and a toilet - was quick to respond and schedule a…read moretime to take a look and provide an assessment for free. While another plumber was unable to get the issue with my shower resolved, Jacob got the job done and without having to go the route of a more expensive repair. I went with his suggestion for a replacement toilet for the one that was constantly hissing and dripping despite replacing internals. Out with the old and in with the new in no time. Would not hesitate to call Jacob again for help on a plumbing job. Responsive, knows his stuff, and gets the job done right, quickly, and at a reasonable rate.

Have worked with Jacob for small and larger jobs including fixing basic toilet issues to installing…read morenew venting and water lines for a laundry room install. He is super diligent in his work, easy to work with, and responsive (including after a job). His jobs are always done well and done quickly. He takes pride in his work. Would recommend.

Super good service from a wonderful guy! We have been using Paul for many many years and have…read morenever been disappointed! So very happy to be able to call him when in need. This time, he was here within the hour! We were up and running again within another hour! I will use Olson's Plumbing as long as they are around - Zachary was such a good assistant as well, so happy to have him here helping Paul. All plumbing is expensive for sure, but Paul is fair and reasonable. He is so knowledgable and caring, wouldn't call anyone else! Thanks Paul and Zachary!

Came out quickly. Gave me best and worst case scenario. They went above and beyond to rooter my…read moredrain without having to pull out "the big guns". Very reasonable and nice. Will use again.

Called Plumbing Squad re what I suspected might be a leak due to water bill getting higher each…read moremonth. Allen came the next day and was VERY DILIGENT and THOROUGH in trying to figure out the problem. After looking at everything he said let's ask about the toilet in the back once more and sure enough the user said yes, they were hearing sounds from the toilet. Well it turns out the toilet had been self flushing but the user never reported it. Allen replaced the flapper and fill valve and then rechecked the meter and it was stable. Viola! Thank you!! Also, while he was under the house he found that the drain line in the kitchen was leaking (badly) when the water was turned on due to big cracks in the line. He took video and pictures and showed me. This had nothing to do with the increased water bill but something that needed addressing. Thank you again, Allen! He was so very thorough and nice and patient.

Eddie provided great service and was able to identify my water leak issue quickly and provide a…read moresolution. Great communication and able to book same day appointment esp when I needed it. Would recommend others to give Plumbing Squad a shot, as I'll be a returning customer.

I called Primo Plumbing a few days ago and was able to quickly schedule a sewer line inspection…read more They even provided a quote over the phone, which was very helpful. Steven arrived right on time and went above and beyond in helping me locate all the plumbing pipes throughout my soon to be renovated home. I now have a clear idea of all the pipes throught my homw. He was extremely knowledgeable and took the time to clearly explain the pipe layout, which I really appreciated. During the inspection, he discovered a severely broken pipe that would have gone unnoticed without the camera inspection. Fixing this now will save me from major issues down the line, especially with construction already underway. Steven provided a repair quote that was very reasonable considering my current renovation costs. Overall, I had a great experience and truly value his professionalism and expertise. I highly recommend Primo Plumbing to friends and family, and I will definitely be requesting Steven again for future work. Thank you!

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind

We had an excellent experience with Dion from PDS. He performed a full water heater flush, walked…read moreus through the overall health of our home's plumbing, and took the time to explain everything clearly and patiently. He really listened to our concerns and gave thoughtful recommendations, making sure we understood the reasoning behind each option. Dion was punctual, efficient, professional, and never pushy about additional services. Instead, he provided practical options and let us decide what worked best for our home and budget. We decided to get water valves replaced in our kitchen, he returned the very next day and completed the job at a fair price. Thank you, Dion, for your honesty and quality service. We will definitely be reaching out to PDS again and requesting you specifically. Highly recommended!

Just had my first routine maintenance check up (included with my overall purchase) and I was very…read morepleased with the courteous and overall professionalism of my tech, Jorge Martinez. He kept me well informed the entire process and even showed me a few things to look for in order to keep my guy brace and a/c running it's best. Thank you for the options available to my current system and I will def keep you in mind for those in the future should I decide to do them.

Ros was very prompt when I messaged my water heater's pilot was having issues. He came and…read moretroubleshot the issue and was able to get my hot water going again. He will try to fix issues first before even trying to suggest expensive part replacement which I definitely appreciate! This is my second time using his services and it sure won't be the last.

Of course, plumbing issues always happen on weekends or Holidays :^)…read more One Sunday, our drains became clogged, and the toilets would not flush. Soon after, water started coming up in the showers and bathtubs. We called a couple of plumbers, but no one was able to come until the next day, and we did not want to wait that long. Then, we looked on Yelp and found Macias Plumbing. Thank goodness! We spoke to Ros, and he was on a job many miles from our house but promised to call us when he was back in the area and available. He suggested that we keep trying to find someone to come to the house in case he wasn't able to make it that day. A couple of hours later, Ros called us to let us know that he was available, and then he came to the house soon after. The clog was caused by tree roots, and he was able to clear the drains. His charge was very fair, and we appreciate that he was able to come to the house on a Sunday. Thanks Ros!

I called Stephen plumbing for two things. They have great pricing. Great deals. And most…read moreimportantly, great guys working for them. I have them come out once a year for my yearly maintenance. For my central air and never disappointed, they do a great job Freddy C is very professional, very respectful.. And he treats my home-like it was his. I am very happy with his work.. I recommend this company to everyone. Especially in my family and friends. Thank you, Freddy and Stephens Plumming for coming out.

Luis came out to fix water heater . Showed up exactly we he was scheduled , explained everything…read moreand did a great job. Will definitely use them again.