Aquatic Dreams is hands down one of the best places to shop if you're into aquariums. They have an…read moreamazing selection of fish, plants, shrimp, and other aquatic life, and everything always looks healthy and well cared for. The staff clearly know what they're doing and are always willing to help with questions or give advice. Every shrimp, fish, snail, and plant I've purchased from here has thrived, which really speaks to the quality of what they sell.

This local fish store has quality to fish and offers knowledgeable service for fish, reptiles and…read morecreepy crawly arachnids. They also have a wide selection of aquatic plants and accessories.

The bad reviewers here seem to either be a lil sensitive or just had bad luck on the particular day…read morethey went. I've been a frequent flier at Texas Aquatics since they opened here. We currently have 13 planted freshwater tanks in our house ranging from nano to 75 gallons, so my husband and I are always looking for something. For those complaining about customer service... this depends on how busy they are. Some of y'all forget these are human beings just like you. If someone calls off, or their internet shuts down, or they just have an overall bad day, of course that's going to affect their service. Calm down, you're buying fish, not survival supplies. And you are buying from people like me who probably prefer animals to other humans....... for clear reasons. And if you buy plants and get snails... lol, welcome to planted tanks. Don't overfeed, and they'll control their own numbers. Get some assassin snails, they're fun to watch hunt. As for dirty tanks or sick fish, that happens-- but I see it minimally here vs other fish stores. Overall, most of the fish I've bought here have been healthy, and most issues I have had were usually my fault. Majority of my interactions with the employees have been pleasant, but I recognize most of them as fellow introverts. They are also very responsive on Facebook, and tbh they're the only reason I really use FB anymore since they use their store page for stock updates.

The service is horrible, I walk in to the store and the workers sit in a room and everyone is…read moreunserviced. I went to get a fish and I look into the tank and many are dead. I took one home and it was very unhealthy and passed, I then went again and that one passed as well. They never reached back to my email. Very unhealthy fish and bad service

Just got started back up in the hobby after being out since 2011. Previously I was a reef keeper…read morefrom 2007 to 2011 and gave it up for a move. Got my tank started with recommendations from knowledgable folks here. Bought some PNS Deepcycle to get started and just started with their Margarita Mix and Pods.

Went in because I was looking to start my own tank. No one came and said a word to us for over 10…read moremins. Walked right past us multiple times and didn't say a word. They only acknowledged their regulars. By the time the lady FINALLY asked us what we needed, she couldn't even answer our questions because she kept stopping to talk to her regulars. Really made us feel unwelcome and like we were interrupting her social time. Additionally, we pointed out one tank where one of the fish was being incessantly bullied and another tank with a dead fish, and all she goes is "hmm yep looks like it" and then walks back to the front and continues talking to her regulars. Absolutely no help and her lack of concern for the fish conditions makes me wary about purchasing anything from there. Ended up going to another store that had incredible service and I now have a wonderful set up. Would NOT recommend this place and certainly wouldn't ever spend a dime here out of principle.

This is a true community store! Very helpful and friendly staff. I have been coming here since…read morethey opened and they always greet me and make me feel welcome. When I get large bags of dog food, they always ask if I need someone to carry it out for me. Last time I rated this store was 5 years ago, so for me and my several time a week experiences here, they have always been and continue to be positive. They also partner with different vets and offer discounted shot and wellness exams and a discount, I get discount coupons from their mailer and they also parter with local rescues. Oh, they also have a great dog wash center. If you are in the area, swing on by and give them a try.

I had to go to the location on Heritage Trace during the recent thunderstorm because I thought I…read morestill had one of the Heavenly Hounds calming brownies left for my girl, Luna, but discovered I didn't when the epic thunder started out of nowhere. Luna is extremely afraid of storms and the HH brownies, though they don't stop her trembling, fear, and hiding, are the only things that she will eat that do help get her through storms. And pet supplies plus is the only store near us that carries them. The next closest store that carries Heavenly Hounds brownies is the Hollywood Feed in Keller! When I left the house, the storm had just started and the rain and wind weren't too bad yet. I had about 15 minutes to make it to the store before they closed. About five minutes into my drive, the wind and rain got crazy. I was having to deal with cars stopped in the road, tree limbs, flying across the road, and huge areas with pooling water. If I hadn't been on a mission, it would've definitely made more sense to pull over and wait for the storm to let up. The whole way there I was just hoping that the store hadn't closed early because of the severe weather. When I pulled up, I saw the store lights were still on and there were still cars in the parking lot. I had made it there with about six minutes till closing. I left my car running and jumped out, making my way to the door through the rain. When I got to the door, there were about five employees inside, trying to get the door open. The man with the key was having so much trouble with it. He finally told me to push on the door while he jiggled the key in the lock. Thankfully, it finally opened and I could get in out of the rain. All the employees were so nice and apologizing profusely for the door being locked and me having to wait in the rain. They said that they only locked it because the wind had picked up so much that the doors were swinging on the hinge and they were afraid they were going to break off of the hinges! I told him it wasn't a problem and explained why I was there while making my way to the aisle to grab a couple of the brownies. On my way to the register I let them know how quickly the storm had picked up and what I had just driven through, including probable small hail, all because I was a crazy pet parent! I suggested if they didn't have to leave right away that they should wait it out in the store before heading home. One of the employees said I should probably wait there until it let up, but I reminded her that I had my Luna at home waiting for me, probably under a chair somewhere. The man ringing me up was so nice! He said he totally understood and that he was giving me the "crazy pet parent discount ". This was a crazy trip, but the employees all made the experience better by being so friendly and understanding. I'm definitely grateful that Pet Supply Plus carries the Heavenly Hounds brownies, and understands crazy pet parents like me!

I didn't think this place was that bad. All the previous negative reviews on here almost dissuaded…read moreme from this place. True, the employees don't say hi. I attribute that to a cultural thing more than as a deliberate attempt at rudeness. It's a really good-sized store. They have a lot of cool display tanks, and a really good variety of fish, corals, crabs, snails, anenome, etc. The prices were a tad on the higher side when compared to say, Snorkels in Hurst, but they have way more variety. I'm also grateful that this place is strictly SALTWATER. No real estate is wasted here on goldfish. Just triggers, lionfish, and gobies (oh my!). If you seek the employees and ask them questions, they'll answer them, so it's not like they'd continuously ice you out. Not little kid friendly. They had a lot of open sump tanks and many colorful things to look at. Luckily there's a boba tea house next door I took her to chill her out.

I have been to this store several times and I have purchased several items and several livestock…read more They have a great variety of coral and reefs for purchase! The fish sell out fast, but they can reserve them for you. Sure, no one is there hovering over you to buy anything (which I prefer) but there is always someone willing to answer all of my questions. The staff is very friendly and if they don't know something, they quickly find out. Their prices are pretty average compared to other places. Not more, and not less. I will definitely be back! Note: They only sell saltwater fish and livestock. You won't find fresh water fish here. There were no dead fish or rude employees on their phone. Don't believe the negative reviews. If you need help or have a question, just ask. Don't expect people to kiss your arse just bc you're a protective buyer.

This is our local hand out spot...wait. Wrong review. This is our CAT and DOGS local grocery store…read more Always amazing service. Keep it up!

I usually do curbside pickup although I have visited inside the store on several occasions. The…read morereason for 4 stars is that the website consistently allows me to purchase items only to be informed after the fact that they are indeed out of stock. If they could fix that issue it would be appreciated!

Carla in grooming is amazing. My dog perks her ears up when she sees Carla even tho she is nervous…read moreabout grooming.

I took my dog in for a routine grooming appointment. They cut his leg open, took him to an off site…read morevet, couldn't tell me where he was immediately, and didn't even finish cutting his hair. Now he's in a cone, with meds, and 5 staples in his leg and still needs a haircut. To their credit I wasn't charged anything for the grooming (or lack thereof), or the vet bill. I understand mistakes happen, but this was handled poorly. I will obviously never be back, and recommend no one else take their beloved pets to be groomed there either.

This location really isn't horrible, usually when we've visited on the weekends (Sunday afternoon)…read morethere has been kitties from their adoption agency. Today, the kitties weren't there though. But there is an information display if you want to adopt a cat when they're not there! I noticed a few dead Beta fishies by the entrance display. There was a good variety of reptiles and Guinea pigs though! The employees were stocking items on the shelves so that's always good.

Care for the animals there needs to improve a bit. I checked out the hamsters, who had small wheels…read moreto run on. One had a knocked over wheel which was blocking the water. I told the cashier in the front, who called someone to let them know, but 25 minutes later, they were still trying to get to the water bottle, as no one came to help them. I reminded the cashier again before I left, but I feel bad for the little hamsters. In some of the fish tanks, there were dead fish which looked like they had been there for a while. Saddened by the visit...