I was really excited to go to a place where bettas weren't in cups but I was very disappointed to…read moresee all the tanks so dirty to the point you can't even see the bettas.they all looked very sick and not taken care of properly.please do better.

The service is horrible, I walk in to the store and the workers sit in a room and everyone is…read moreunserviced. I went to get a fish and I look into the tank and many are dead. I took one home and it was very unhealthy and passed, I then went again and that one passed as well. They never reached back to my email. Very unhealthy fish and bad service

Just got started back up in the hobby after being out since 2011. Previously I was a reef keeper…read morefrom 2007 to 2011 and gave it up for a move. Got my tank started with recommendations from knowledgable folks here. Bought some PNS Deepcycle to get started and just started with their Margarita Mix and Pods.

Went in because I was looking to start my own tank. No one came and said a word to us for over 10…read moremins. Walked right past us multiple times and didn't say a word. They only acknowledged their regulars. By the time the lady FINALLY asked us what we needed, she couldn't even answer our questions because she kept stopping to talk to her regulars. Really made us feel unwelcome and like we were interrupting her social time. Additionally, we pointed out one tank where one of the fish was being incessantly bullied and another tank with a dead fish, and all she goes is "hmm yep looks like it" and then walks back to the front and continues talking to her regulars. Absolutely no help and her lack of concern for the fish conditions makes me wary about purchasing anything from there. Ended up going to another store that had incredible service and I now have a wonderful set up. Would NOT recommend this place and certainly wouldn't ever spend a dime here out of principle.

Great store, helpful staff. Love being able to bathe my sweet puppy here. The stores offers what I…read moreneed for my three pets and my dog really likes coming to the store with me. Sometimes, he'll even grab the bone he wants right from the shelf. It's his little shopping trip and my go to for everything pets!

This is terrific place to pick up pet supplies. The prices are great and the employees are so…read morehelpful. I like to order online and pickup in store. It is so fast. I'm so glad I found this place. You should give them a try.

I didn't think this place was that bad. All the previous negative reviews on here almost dissuaded…read moreme from this place. True, the employees don't say hi. I attribute that to a cultural thing more than as a deliberate attempt at rudeness. It's a really good-sized store. They have a lot of cool display tanks, and a really good variety of fish, corals, crabs, snails, anenome, etc. The prices were a tad on the higher side when compared to say, Snorkels in Hurst, but they have way more variety. I'm also grateful that this place is strictly SALTWATER. No real estate is wasted here on goldfish. Just triggers, lionfish, and gobies (oh my!). If you seek the employees and ask them questions, they'll answer them, so it's not like they'd continuously ice you out. Not little kid friendly. They had a lot of open sump tanks and many colorful things to look at. Luckily there's a boba tea house next door I took her to chill her out.

I have been to this store several times and I have purchased several items and several livestock…read more They have a great variety of coral and reefs for purchase! The fish sell out fast, but they can reserve them for you. Sure, no one is there hovering over you to buy anything (which I prefer) but there is always someone willing to answer all of my questions. The staff is very friendly and if they don't know something, they quickly find out. Their prices are pretty average compared to other places. Not more, and not less. I will definitely be back! Note: They only sell saltwater fish and livestock. You won't find fresh water fish here. There were no dead fish or rude employees on their phone. Don't believe the negative reviews. If you need help or have a question, just ask. Don't expect people to kiss your arse just bc you're a protective buyer.

I usually do curbside pickup although I have visited inside the store on several occasions. The…read morereason for 4 stars is that the website consistently allows me to purchase items only to be informed after the fact that they are indeed out of stock. If they could fix that issue it would be appreciated!

Employees are always friendly, welcoming and willing to help…read more I've only used the bath facility once and was not happy with it Blow dryer did not work well and shampoo was watered down

As the owner of a Staffordshire Terrier /Pit-bull mix, it means the world to me that Samantha truly…read moreunderstands the breed. She completely looks past the unfair stereotypes and recognizes just how loving, gentle, and sensitive these dogs really are. Her patience, affection, and expertise make all the difference during our visits. Samantha's grooming skills are absolutely excellent, but the real proof is how my fur baby feels afterward. Every single time she gets home from a "spa session" with Samantha, she is so completely relaxed and content that she literally snores in her sleep! Now that's a good groom!!! Knowing my 'Staffy" is being treated well, feels safe, happy, and stress-free in Samantha's hands gives me total peace of mind. Please pass along my sincere thanks to Samantha for her professionalism, her incredible talent, and most of all, her big heart.

Carla in grooming is amazing. My dog perks her ears up when she sees Carla even tho she is nervous…read moreabout grooming.