This review is based on my second experience at Robert Jeffery Hair Studio in Lakeview. I admit my first haircut there was somewhat decent, so I went back, much to my regret. My second visit I was given a different stylist. Please DO NOT get styled by EVELYNN!
When I called for my haircut appointment I asked for a senior stylist, they paired me up with Evelynn, who is not a senior stylist.
At my appointment I explained in detail what I wanted in terms of cut and style, I also explained very clearly in detail what I did not want. I asked for a haircut that was no shorter than chin length, but preferably an inch below my chin. I asked for layers just to frame my face (which I had come in with), and I asked that she straighten/flat iron my curly hair after the cut. I told her that I had once been given a haircut which was cut above my chin and I hated it, and I would never go that short. We talked about this and agreed to have the shortest layer be an inch below my chin/mid neck, just above my shoulders.
The cutting began, she started in front. I immediately saw how much hair was cut off (about 5-6 inches), and said that is too short. Evelynn reassured me that she would cut no shorter than this length, which was already above my chin level. She said that would be the shortest cut and the layers would be longer around my face. She did not keep her word, in fact she kept going shorter, and in the back went even shorter. My hair ended up at my ear lobe length, above my lips. At one point she asked me if I wanted layers in back as it would be harder for me to flat iron. I said NO. Instead, she gave me short choppy layers in back that revealed the entirety of my neck, and are indeed very difficult to flat iron.
I ended up with a very bad bob, super choppy, and unevenly cut. At the end I asked her to cut layers around my face (like we had originally agreed upon), but she admitted that she had cut my hair too short and that it would look funny to go shorter and do layers to frame my face.
I was so upset after the cut, I asked Evelynn, did you misunderstand what I wanted, did I say the wrong thing, and she again admitted that she just cut my hair too short. She offered my a free styling because I was upset. She admitted several times that she knew it was not what I had asked for.
I went to the front desk on the verge of tears, paid and left a tip and asked for the manager, who was not there. I said how upset I was at the horrible hair cut which was about 3-4 inches shorter than I wanted, and not all what I had asked for. The front desk said to call back later and we could talk. I called back as soon as I got home, after crying for 20 minutes. I asked for my money back, and for the manager again. I received the managers phone number, who I called over the next week about 5x and never got a hold of. Finally a week later, after never getting to speak with the manager, I called the salon and insisted on getting my money back. They did reimburse me, but now 7-8 weeks later, I'm still upset at the worst hair cut I have ever had! I Actually cried for days after this haircut.
I will never go back to this awful salon. DO NOT GO TO ROBERT JEFFREY LAKEVIEW! read more