If you are looking for an incredibly comfortable, easygoing, and warm experience Astrid is your…read moregirl! I go to her for sugaring Brazilian waxes and she makes every appointment seamless. She is extremely thorough and always makes sure you are well taken care of. I absolutely LOVE going to her and I guarantee you will to!

I've been getting Brazilians from Lupe for around a year now and I have a great experience every…read moretime. Scheduling is super easy and the wax is fast.

Yep, it's a hardcore 5 across the board. NO TIP SALON! The price you pay is what you pay and it's…read moreheavenly ! Located in the heart of Roscoe Village. Parking can be hit or miss. The salon itself is super clean, quaint and tidy. Service friendly. The prices are a bit steep but again it includes the tip! I've never sugared before but I don't think I'm going back to sticks and paper again! Michelle is lovely and highly recommend her!

Been coming here for years, highly recommend. Sugaring is a lot less painful than waxing. The team…read more(especially my girl Michelle) is amazing. Very professional and they always do a great job!

Update: I found the solution to all of the quality issues I had been having, and she's called…read moreMaria. She is really thorough and nice. The only reason that I'm not giving the last star is because of my past experiences and because sometimes this location can be difficult to contact. I've had a couple times when I needed to reschedule and I called repeatedly without being able to reach someone.

It was my first time getting a Brazilian...ever, and Shaq made my experience so nice. She helped to…read moremake sure the wax was good to wax me with (since I'm highly sensitive), and talked to me while it was happening and made me feel so comfortable during this experience. The vibe of the place was very inviting and service was all around amazing, highly recommend

This was my first time getting sugared so I wasn't entirely sure what to expect (and especially…read morewith a brazilian no less)! Latifah was so nice, quick, and did a great job. It was simple, cute, and clean. I will definitely be back.

Very interesting concept. I am not the biggest fan as the…read morejob didn't hold as long as a regular wax for me and if your sensitive down there that may be an issue. My tech didn't wipe me down good post sugaring which is an issue as I was very sticky until my next shower that day. It was easy to book as I literally discovered this place after coming off the elevator from parking & booked. The front desk person was trash, she didn't do anything to welcome me or chat with me about the offerings , she was very much "hands off" I would go here again but if you're looking for a last option. Check then ou

I left a review and was surprised to be blocked. I even got an email about them blocking me, which…read morefelt a little odd lol. They mentioned not understanding my initial review. Happy to clarify. For context: I booked a lash tint & wax and brow lamination. After chatting with the technician, we walked through my options and she recommended skipping the brow lamination since my wedding was only ~2 weeks away and suggested doing a simple brow tint and wax instead. Just to ensure I felt the most comfortable leading up to the big day. I appreciated the honesty, so we adjusted the service while keeping the same appointment time and still doing the lash services. (For the record, my technician was GREAT!) What bothered me was still being charged $125 + $28 for the lash tint, even though a brow tint and wax is $50. It's not like I was trying to shortchange anyone. The only difference was not doing the brow lamination, which was the most expensive part, and the change was based on the technician's own recommendation. It just feels like basic fairness. When I go in for a haircut, I may book a full session in case we decide to add highlights, but if we end up only doing a single process, my colorist doesn't charge me for highlights I didn't get, since we work together to see what we are feeling for color/cut, etc. That seems reasonable. The front desk's attitude didn't help either. That's the most annoying part and probably being blocked... As I mentioned previously, I won't be returning. Luckily, Chicago has plenty of other options.

I had a great first time at The Wax & Skin Lounge! The staff is so nice and the aesthetic is very…read morecalming and warm. I definitely will be back!

Trying to begin this review is very difficult because I simply want to shower Pamela with…read morecompliments! This was my first ever facial service and she explained everything so well and put me in the driver's seat for how I wanted my experience to go. The products used were so lovely and I felt like I was finally able to relax in this space after a pretty traumatic month. The results are incredible and it is evident at the research and skill that goes into the creation of her offerings. I can't wait to make this a more regular occurrence and really treat myself because I deserve it!

Ever since I went I loved how she takes the time! Amazing…read moreWaxing and she is very sweet and love that she makes her customers feel comfortable and she always makes sure you are good!! if I were you and you are looking to come in for your first time you should definitely go for it!!

Love this place! I've been to this location once before and it's always clean, calm and friendly…read more Refreshments in the front and sampling their scrub in the bathroom is so great. I came in for my usual Brazilian and inflation cooks me every time however it's always worth it. Kris took care of me so well and it was honestly painless while talking to her.

Stacy was awesome! So friendly and informative. She talked me through the whole process and gave…read moregreat at home tips too. Very clean facility and scheduling online is super easy.

I had a great experience with Natalie, she took extra extra care to make sure it was perfect. I…read morewould definitely come to her for a Brazilian. And sugaring is so much less painful than waxing. Less painful and much less inflammation if you have sensitive skin. Highly recommend!!!

Bad lash lift from Natalie. One eye was overprocessed--lashes were pushed straight back like I was…read morelooking into a fan. Previously had two good lash lifts there but that person is gone. To her credit, the owner offered a bunch of discounts and eventually free services. However she never really apologized so I just felt annoyed.

I have been coming here for about a year for bikini and typically book with Kerri. She is SO…read morethorough and kind. She makes me feel comfortable and I swear, when she waxes me, it lasts forever. I'm truly always amazed at what a great job she does when I go.

Obsessed with everyone here but specifically Pazley and Chavon have been gamechangers for me. I've…read morebeen coming to get facials from Pazley for about a year now and the combination or her and the products she recommends, I haven't had clear skin as an adult like this ever. Shes super knowledgeable and sweet and I always leave feeling better than I arrived! Chavon is great too, she was super honest with me about my brow situation (me=clueless) and help set me up to not continue to misshape my brows at home. Super quick and professional, I trust her with my brows so that means I trust her a LOT. The whole place is clean, cute, and well put together. You feel like you're going to be pampered without being confusing or stuffy.

I was visiting Chicago and wanted to book some type of facial while I was in town. I was reading…read moreYelp reviews and Cleise had to most positive reviews in my area so I decided to check it out. I was greeted immediately and offered tea. My Facialist did a wonderful job and the price was fair. They offered a first time client discount so that was also very appeasing. At the end, they also made this wonderful mocktail (similar to a Pina Colada). Highly recommend visiting if you're in the area!

I had leg, underarm and bikini wax services. The wax service was the best I've had and my…read moreesthetician was very knowledgeable. I liked that they don't try to upsell you as much like they would at a European Wax Center. This place actually feels more like a spa experience. Those places are fine but this is a step up. The front desk staff was also great. I left the after care item I purchased, and she actually ran outside to catch me. Overall, I would return.