We had a water leak in our house and called Bill Metzger Plumbing at the recommendation of our…read moreneighbor. Vince, the technician, quickly located the source of our leak and quickly repaired it. He also noted that our water pressure was quite high and replaced our faulty water pressure valve. Very responsive, professional, great pricing and easy to work with. I cannot say enough about the quality, expertise and value that Bill Metzger Plumbing offers their customers.

I was referred to Bill Metzger plumbing by a friend, and their recommendation proved invaluable. I…read morehighly recommend BMP to everyone in South OC. I've had two separate plumbing issues over the last month. BMP was incredibly responsive (phone calls, email, text) and was able to send a tech to my house within 24 hours. Juan was the tech for each service appointment; he was very professional, kind, and experienced. Juan was able to diagnose the plumbing/pipe issues and provide solutions. During one service call, Juan didn't have all the necessary fixtures & piping to fix the issue. He made a call, and another tech brought the necessary fixtures to my home. Juan finished the job from there. Perhaps most importantly, there were no 'extra add-ons' that were pushed on me. BMP's pricing was reasonable and fair. I would give BMP 6 stars if I could!

Mike and Mr Water Heater Saved The Day!!!…read more After holding up for many years my water heater finally gave out and boy did it. It started leaking a few weeks back but I had to prolong repairing it while recovering from the pandemic financially. Came home from a job interview and noticed water in the driveway, I know right away the source of the problem. I called around to get quotes for a replacement with installation and everyone was booked up but luckily I found Mr Water Heater. Spoke to a gentleman named Mike who was able to come out same day and replace my heater for a really great price. Many thanks to Mike and Mr Water Heater for nice hot showers and dry driveways.

I highly recommend this company. My senior mother's water heater needed to be replaced. They were…read moreprofessional , detailed, and fairly priced. I could not have been more pleased. The owner took time to call after I asked a question and spent time explaining. Great service!!

Great Service Every Time. Professional & Always On Time…read more My Go To Plumbers For Years. Thanks Matt, Eric & Marc.

Matt came out after we continued to experience problems. Agreed to solve the issue and move…read moreforward. Appreciate the responding quickly when we finally connected.

Had a couple of plumbing issues that needed immediate attention so I called Greenwall Plumbing here…read morein San Clemente. Answer Max Cruz, I explained my issues and he explained it would be a on hour or so to come out. Sure enough a knock on the door and it's Max C. with Greenwall he introduced himself and I showed him my concerns which he explained it would be about 1 1/2 hrs to complete. Found to Max to be very professional, courteous and knowledgeable. He provided 5 Star Service along with his 5 Star Quality ! Kept us informed of worked done. I would Highly recommend Max and Greenwall Plumbing ! Greenwall's prices are very competitive with other plumbing companies and are very local here in San Clemente ! Support Local Businesses ! A Big Thank You Don R.

They arrived on time and were quick to diagnose the problem. Great service, true experts, and…read morereasonable pricing.

After being told by a previous plumber that my bathroom sink drain was broken I sought a plumber…read morethat could scope the drain and provide a solution for its repair. Many of my neighbors in Colony Cove recommended Passionate Plumbers and I'm so fortunate to have followed their advice! Garrett tried to scope the line but found the pipe was misshaped and wouldn't allow the passage of the scope. He then recommended a small drain specialist who could solve the issue and offered to review those plans with me, should I need clarification. I'm so thankful for Garrett's forthrightness. As a senior widowed woman it was reassuring to know I was being told the truth. I'm also very grateful that Garrett didn't charge me for his time, because as he said, "I wasn't able to scope your line." Passionate Plumber will be my ongoing new plumber!!!

Had water leaking from a wall in my garage. Called The Passionate Plumber and they set me up with a…read moreplumber for the next day. He determined I had a pinhole leak in between floors but he was able to access it through the ceiling in a closet. 15 minutes later, no more leaks! I highly recommend The Passionate Plumber for your next crisis!

We had a really messed up sewer pipe and thanks to Mike, Oscar, and the crew, their knowledge and…read moreprofessionalism prevented what could have been a horrible mess and truly saved us.

Once again these guys came thru. We called on Friday with both bathrooms sink clogged and Hector…read moreshowed up at 7:45 Monday morning. He spent over 3 hours addressing the issues which because of our homes age the plumbing was quote antique. He did his best work and left us with freely running drains that have to be babied but running. Thanks once again. clean and sooo polite they did an incredible job.

Very good service! From start to finish Competent…read moredispatcher and friendly technician Upfront estimate was provided Thank you!

Clear Water Plumbing was very knowledgeable and comfortable to work with, beginning with the…read morediscussion with Garett about replacing our 15 year old tank water heater, to making a decision to go with a Noritz tankless water heater and a Halo water purifier combo. The installation by Austin and Justin was superb; they were very nice individuals to interact with throughout the day. The water closet was spotless when they were done and they answered all of my questions at the end of the day. I would not hesitate to use Clear Water Plumbing in the future. I highly recommend them. Clear Water Plumbing was very knowledgeable and comfortable to work with, beginning with the discussion with Garett about replacing our 15 year old tank water heater, to making a decision to go with a Noritz tankless water heater and a Halo water purifier combo. The installation by Austin and Justin was superb; they were very nice individuals to interact with throughout the day. The water closet was spotless when they were done and they answered all of my questions at the end of the day. I would not hesitate to use Clear Water Plumbing in the future. I highly recommend them.

Excellent work from Tim and Gil the dream team. Fast…read morefriendly and professional. I will recommend Triton to my neighbors

I had a very disappointing experience with Triton Air & Plumbing, primarily because of the lack of…read morecommunication and the way I was treated by their customer service representatives. I called five days in advance to schedule a technician to come to my home and provide an estimate for either repairing or replacing my air-conditioning unit. On the day of the appointment, I was given a service window between 8:00 AM and 11:00 AM. After 11:00 AM had already passed, I received a text saying the technician was running late and would probably arrive around 1:00 PM. Then, at approximately 12:45 PM, I received a call from the company. The representative told me they were running behind and that the technician might arrive sometime after 1:00 PM, but there was still no guarantee. At that point, I was extremely disappointed. I had already waited five days for the appointment, then spent the entire morning waiting during the original four-hour window, followed by another two hours of delays, and they still could not give me a definite arrival time. I explained to the representative that the company should have contacted me around 9:00 or 10:00 AM if they already knew they were running significantly behind. At least then I could have made the decision to reschedule and not lose half of my day. Asking me to reschedule after I had already spent almost five hours waiting was not a reasonable solution. I told her that if the technician could not arrive by 1:00 PM, I would cancel the appointment and find another company--one that respected my time as a customer as much as they expect customers to respect theirs. Her response shocked me. She simply said, "That's fine, sir. You can cancel," and then hung up on me. About 20 minutes later, I received another call from someone else at the company, supposedly to apologize and see whether anything could be done. By then it was already after 1:00 PM, close to 1:30 PM, and I had already contacted another company. Unfortunately, the second conversation made the situation even worse. Instead of simply listening to my experience and apologizing, the representative told me she was going to listen to the recorded conversation because there "must have been something" said during the call. To me, that immediately felt as though my account of what happened was being questioned instead of taken seriously. I told her that if she did not trust what I was telling her, she should listen to the recorded call first and then contact me. Calling a disappointed customer supposedly to apologize while simultaneously questioning his version of events completely defeats the purpose of the call. The original scheduling delay was frustrating, but delays can happen in any service business. What ultimately caused Triton Air & Plumbing to lose my business was how the situation was handled afterward. Customer service is not only about showing up when everything goes according to plan. It is about communication, accountability, professionalism, and how you treat customers when something goes wrong. If you value your time and expect clear communication and professional customer service from the companies you hire, my experience with Triton Air & Plumbing would make me strongly recommend looking elsewhere.

Great job by Adam. He explained my options with tank or tankless including the rebate. We went with…read moretankless. Installation went well and on time. Highly recommend.

Fast, good price, professional service Dennis' responses…read morewere fast I recommend USA water heaters service

Jacob, the technician assigned to my case, was great. He was polite, thorough, and did a great job…read moredespite having to come back multiple times for the same clogged drain. Unfortunately, during one of the visits, my wall was damaged. I called multiple times and was repeatedly told the company would take care of it, but nobody ever followed through. Jacob deserves credit for his work, but the company's lack of follow-up and failure to take responsibility for the damage was extremely disappointing. Hopefully this review finally gets someone's attention.

Very good communication, every time I have called they picked up and answered all my questions with…read morepatience, and got back to me quickly when they said they needed to call me back. Joshua Z was the technician who came out both times for our problem. He was very knowledgable, and upfront about everything that was going on, why he would do what he is doing, and the best course of action if it was something that could not be done yet. Being in a commercial building did add a layer of complexity to our situation, and Josh did a great job telling us what our next steps should be since the issue turned out to be worse than either one of us expected. If I ever have any plumbing issues, I know who I would call.