My neighbor referred me to this company. They have been using them for years. Satisfied with the service. Rich was prompt when I requested an estimate. Same day. Luis arrived on time and finished the job in a reasonable time frame. read more

Honest, reliable, and professional! They do excellent work and always clean up after themselves when the job is done. Great service from start to finish--highly recommend! read more

I had a fantastic experience with American Plumbing. From the very first call, Rich was incredibly helpful and professional in helping me set up my appointment. He was flexible with scheduling and made it clear that if I had an emergency, they'd do whatever it took to accommodate me. Luckily, my issue wasn't urgent, and they were able to find a convenient time window between 11am-1pm that worked perfectly for me. On the day of service, Matt arrived right at 11am on the dot--punctuality I really appreciated. He was friendly, knowledgeable, and efficient. He helped me reduce the water pressure in my home, installed a new sink water spout, and even took the time to inspect a few other plumbing concerns I had around the house. What really stood out was that he offered thoughtful advice--like pointing out that my garden hose setup wasn't ideal--even though it wasn't part of the job. And at no point did he try to upsell me on anything, which I truly appreciated. Both Rich and Matt clearly know what they're doing and were familiar with the plumbing quirks of my HOA complex, which made everything easier. Overall, just great people to work with--professional, honest, and experienced. I highly recommend American Plumbing and plan to call them back out soon to help me install a new bathroom widespread faucet. read more

Great honest service. The cleaned my drains. Rich is a great. I have used the several times and every time I have had no issues.

Used American Plumbing several times now with great results. Most recently we needed a garbage disposal repaired. The technician showed up on time and took the trouble to make a difficult repair rather than try and sell us on a new unit. Pricing was very reasonable. read more

We used the numerous times. They come quickly and get the job done. We've had them find and fix leaks as well as repair sinks and replace fixtures. read more

I have been using American Plumbing for 28 years and Rich and his team are dependable and excellent! I highly recommend American Plumbing!

Had an emergency (Sunday) in-wall leak in the kitchen. Thomas arrived exactly on time, extremely professional, great diagnostics, found and fixed the problem quickly. Couldn't be more please. Be sure to ask for Thomas. read more

I'm convinced this is the best plumbing company on the Orange County Coast... I was referred to them after being disappointed by another local company. They show up on time, have a great attitude and get the job done. Not much more you can ask for! read more

Customer service is great and their response times are amazing. We live in an older house so have routine plumbing needs and they are typically able to come out and address things in the same day, or within a few days. It is very rare to get this level of service from the trades! All of the techs who do the work are great, friendly, professional and always clean up after themselves. read more

Ask for Thomas to be your service person. He's very smart in finding the true issues. Great company with great personnel!

My neighbor used their services to attempt to unclog a drain. Apparently they weren't successful and in the process of trying to unclog the pipe, they got raw sewage all over the side of my house. I found that this is how they left it when the second plumber arrived. I am very surprised that they would be so haphazard in their work and not clean up the mess they made or notify me. This is disgusting. I called them the day after this happened and they denied it, mentioned someone would call me back, and no one did. Disappointing service from such a highly rated company. read more

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Absolutely Excellent! I was panicking late one night when I realized our Sump Pump was overflowing under our house, and going down our hill. At 7:30 AM, when they open for regular calls, I was on to them. A very sweet woman answered immediately, and understood that I sounded desperate. She very quickly got me a service call. The Plumber diagnosed the problem and explained it in full. I knew the Pump was quite old, and of course needed to be replaced. The exact pump we needed for our hill wasn't in stock. He called Elsinore!! They had it in stock and someone met him half way to get it to us! He immediately returned and installed, cleaned the area, took away all the debris. We could not use any water in our house with the broken pump, so this was a HUGE problem that American Plumbing resolved efficiently and way beyond the usual "service call". We appreciated their Professionalism in every aspect from start to finish. Thank You. They also have the capability to let us know in a year when it's time to have it cleaned and serviced! This will be a great help. read more

Luis is one of those rare individual who can look at a problem and see all possible alternatives and select the very best one. On multiple occasions he has solved challenging and complex problems and found exactly the right solution. Luis is also gifted at explaining things in a clear, concise, and comprehensible way that the customer with no background in these issues can understant. He is so polite, kind, respectful, and he really cares about his customers. You know when you have the good fortune to have someone like Luis working on a problem that it will be solved in the best possible way. He is a gifted communicator and a brilliant, flawles problem solver. Few things in life are perfect but the service Luis provided is truly perfect in every way. read more

We couldn't be happier with our experience with Rich and American Plumbing. We've used them for smaller projects in the past, but this time they repaired/replaced our sewer line. They completed this large project from beginning to end in three days, including securing city permit/approval. Impressed with professionalism and quality of work. Also important was that the total cost was half what we were quoted by another local plumber. Will definitively use American Plumbing in the future. read more

Unfortunately this "family" business is a total let down. Scheduled a free estimate back in June of 2019. Rich came out did an estimate of $220 plus $125 of labor and told me to give Erin a call when I am ready to book. OVER A YEAR later in November of 2020 I got a bill of a leak detection. I called immediately and Erin said she had the wrong email and apologized. Didn't know I would be charged for a free estimate, she said they performed a service of leak detection. No documentation was given to me stating that I was getting a service done and I only had Rich come out for a free estimate. She said she would speak to Rich about the confusion and get back to me. She never got back to me and sent our bill to COLLECTIONS! Rich never wanted to call me to clear up his mosunderstanding, Erin ignored my call backs multiple times. Go elsewhere for your plumbing services, this place is trash!! Filed a complaint with Better Business Bureau since their answer is to improperly bill clients years later. read more

American Plumbing came to the house after our electrician drilled into our drain pipe while installing recessed lighting in our house. The plumbers came in and quickly fixed the leak with a coupling. So far so good. The plumbers seemed very knowledgeable and got right to the problem. We will use them future plumbing needs. read more

Quick response time when our water heater failed. Installed beautiful new water heater at a fair price with excellent customer service.

Home repair service that calls you back right away? Rare. Technician shows up in scheduled window, is not weird or rude and actually knows what they are doing? Unheard of! I've used American Plumbing 2-3 times now and have always received reliable service, great company. read more

Once again American Plumbing came through with rapid response and a fast fix. Found a puddle of water in downstairs bath this morning that appeared to be coming in under a wall. From the time I called till the plumbers arrived was less than 1 hour, and they found the source of the leak and fixed it in less than 30 min. American is our go-to plumbing company! (My profile says I'm in MA but I'm visiting relative in Laguna Niguel.) read more

Thomas came out and unclogged our kitchen sink and got our garbage disposal running efficiently again. Arrived on time and got the job done quickly! read more

Should anyone in Orange County have any plumbing needs whatsoever, reach out to American Plumbing - Rich not only truly cares, but his staff, starting with Carrie, is topnotch, and they will work hard and smart to help you, and earn your repeat business - great crew @ American Plumbing - thank you! read more

BEYOND AMAZING! Stop looking and book your work! They are the ONLY plumbers that come same day when they can and don't book you days or even weeks out! Today they came in 30min for a leak and fixed it quick and did I mention they are reasonably priced! They are always my go to plumbers! read more

American Plumbing was absolutely terrific and I recommend them whole heartedly. I received a notification from Moulton Niguel Water District indicating I had a leak consuming a lot more water. Today, (the day before the 4th of July holiday), I called American Plumbing and within 45 minutes, Luis and Dean arrived. I had no idea where the leak could be so Luis started with the toilets. He immediately detected a leak in my guest bathroom. He replaced the parts and my problem was remedied, no more leak!! My water shut off valve in the garage was also not functioning. Luis and Dean also replaced that. They were very conscientious and left both areas spotless. Thank you American Plumbing and thank you Luis and Dean!! read more

Best Plumbing company in Laguna Niguel. We used several companies before to unclog our shower drain and not one company could do what they do. Fair prices and great customer service. read more

I highly recommend American Plumbing. All of the staff--everyone from the office staff to the field crew are very professional, responsive, nice and easy to work with. Pat came out first and installed a water pressure regulator (which, as it turns out, was a source of the problem) and he was very nice and efficient. We later discovered that the old regulator was still an issue, as it was somewhere on the property and not working (but causing an interruption in service) and impossible to locate. Rich came up with a solution that was logical and reasonable and completed in a timely fashion--I couldn't ask for better than that--quality, price and time--they checked all the boxes. We even had some creative digging to do and they had an amazing guy for that task as well. read more

Fantastic Service! Matt from American Plumbing was very professional and knowledgeable! He took care of our clogged kitchen drain in a timely manner. So pleased to have found this company. Great value from a family run business! Super honest and we couldn't be happier! Thanks American Plumbing! read more

Used American plumbing several times. They are always knowledgeable, have fair prices, and are honest with you about any issues and/fixes. A few years back, we were told by a "Mike Diamond" plumber that fixing the bathroom sink would cost "at least $850..." We called American Plumbing for a second opinion and were told that is was a pretty standard fix, and that the other plumber just needed to use a different tool, but was probably too lazy to do so... We recently called them again for a plumbing emergency (main line sewer back up) and they came to the rescue again! Thank you American Plumbing! Highly recommend!! read more

First time using American Plumbing. Very pleased with service and price. Left a message after hours earlier this week and received a call the next morning, as well as a quote after I answered a couple questions and provided a photo. Within 2-days AP had a plumber at our house- on time- to replace our main isolation valve and regulator, at a very competitive price (at least 1/2 of another local plumbing company). Not only that, they replaced another valve outside the home at no extra cost. Gus, our family appreciates your promptness and excellent customer service. As a Dana Point residence of over 24-years, you can bet we will be recommending AP to our neighbors and friends! read more

Blown away by the service. They came in the *same day* to give me an estimate and then completed the work the next week. Super professional - treated my home like it was theirs. Matt in particular was very responsive and a joy to work with. This company rocks. read more

Pat was on time, very professional, and efficient. Their fee was very reasonable. I highly recommend American Plumbing.

Called them on a Thursday. Have a leaky shower. Probably a valve. She asked for photos of the shower and promised a phone call the first thing the next morning. I complied immediately even though I was struck by them asking for photos instead of coming to the house, we are less then a mile from them. They sent a email late morning instead of calling like they promised. 5 days later no response to phone calls. I believe Caroline just doesn't care. Had to call another plumber to do the job after 5 days. read more

Matt from American Plumbing came out quickly, was very friendly, did a great job and it was an outstanding value. Even cleaned our sink after unclogging a line clog! Outstanding! read more

Matt and team are fantastic. Nice to have a family owned local contractor that are responsive and reasonably priced. Always cordial and responsible. Even had a couple calls that took a few minutes to resolve and no charge. Love my local American Plumbing and all their skilled professional staff. read more

My house was built in the 1940's and I have occasional issues with the systems. As a result, I've become very acquainted with plumbers, electricians, etc. American Plumbing is the best. They are used to working in old houses. Friendly and efficient. They are on time, they even call you when the plumber is on the way. Their prices are reasonable. I wouldn't use anyone else. read more

Fair and responsive. We gave user them exclusively for over 15 years with nothing but excellent service.

I have called American Plumbing three times over the past few years and they have always arrived either same day or the next day. Their service is always quick and courteous, can't say enough good things about them. My family's official plumber for sure! read more

I am real happy with American Plumbing. They can out for a repair under my kitchen sink. I thought it was a pretty big leak and figured the drain was clogged. They took a look, determined it was just some old pipes with a few bad connections. They made quick work of it and didn't try to up sell me in any way. Jason and Todd did a great job! read more

American Plumbing - Plumbing Near Me - Laguna Beach, California

I should have written this review earlier but here it is now. I have called American plumbing 3 times and each time they have been professional, on time, efficient and courteous. Needless to say they have done the work to satisfaction. The only thing I question is the pricing, seems a little high, though I don't have much experience with plumbers read more

These guys are the best! Responsive, honest, nice, professional, trustworthy and fair price. So happy to know that such businesses still exist. read more