July 2020 COVID19 review…read more I've always enjoyed this location for Katzen Eye Group. THe staff is always patient. WIth the Covid outbreak, I was a little upset with having to use a kiosik to enter and update my information and scan my cards, as there was no publicly available hand sani at this station. Glad I had my own, but everyone who walks in there to register apparently has to use this and may not be as aware or cautious with this deadly virus. Some chairs were turned inward to force social distancing guidelines in the waiting room. The bathroom faucets are onces that you have to touch and hold down for the water come out. Again, no hand sani by the door to use after you open the bathroomo door to use, and the soap in the bathroom came out in small fuffly pumps. One pump was barely enough for a child's hand wash. Dr. Gianni's is FANTASTIC! Takes his careful time to make sure you leave with the proper vision, explains everything and is cautious! Not a great selection of frames. The woman who helped me with my frames was super nice, I don't remember her name but she had a beautiful chocolate complexion and was extremely patient with me and helped me to understand my insurance benefits.

Office manager very nasty. One of my best friends and husband had horrible experiences. Go to…read moreWilmer eye for the best care.

Without fail, Dr. Schechet takes top billing in skill, professionalism, and concern for his…read morepatients. I could not see entrusting anything as precious as my eyes to anyone other than him. To Dr. Schechet I say "L'chaim!"

From the owner: Elman Retina Group is the leading destination for comprehensive retinal services in the Baltimore…read morearea. A retina specialist is an Eye M.D. specially trained to deal with the problems affecting the delicate tissues in the back of the eye, such as the macula, retina and vitreous. In a warm and caring private office setting, Drs. Elman, Schechet and Dao and their highly trained staff provide comprehensive state-of-the-art treatments - all based on the most current scientific research and technology. Count on us to work closely with you to be sure you understand your options and to keep you actively involved in your care from preliminary evaluation, through expert and empathetic treatment, to ongoing follow-up, education, and rehabilitation.

Customer service and information matters. Website and Google reads the clinic doesn't open until…read more8:30. Clinic makes an appointment with a customer for 8. Patient shows up at 8:15 because the clinic doesn't open until "8:30." They apologize for the "website being wrong" and state "it's been an issue for a while and happens all the time" but then won't let the customer keep same appointment (even though they were admittedly in the wrong). If they can't get their website and appointments right, then communicate with their patients that known website is wrong and then won't honor a patient's appointment when they were in the wrong, why would I want them to look at my eyes? Let's start the patient/doctor relationship on a good note. Thankfully I just need a routine eye exam and it's not an emergency! I'll be finding a different eye clinic to have my eyes checked out! Johns Hopkins, do better, your patients have busy lives and our health matters, our time is valuable to us and to be treated poorly from the beginning of the relationship is very disappointing.

Dr. Rowen was the third eye doctor I went to for lasik. I didn't like the first two like I liked…read moreher. She is kind and a real expert. I haven't needed any glasses since I got the surgery and my new eye site is like a miracle!

The process to schedule an appointment is crazy. The voicemail says text to the number. The text is…read morereplied to a week later. Then another week plus to determine if the insurance is valid. Never had a doctor office that takes such a long time just to schedule. Still pending insurance determination but said I can get the verification myself if I can get it faster.

I cannot say enough about the care I was given by Dr. Gandhi. I was treated prior from another…read morefacility for 19 months for a condition I did not have. The frustration I had with multiple prescriptions, lubricating drops, heat compresses and two different steroids which resulted in my tear ducts closing. All of this exasperated my eyes. After three times of probing they would not stay open. I went to see Dr. Gandhi who was my savior. He was kind, patient and listened to what I had to say and thoroughly examined my eyes. Dr. Gandhi diagnosed me with blepharitis. He put me on an antibiotic, Omega 3 and one lubricating drop. Two and half weeks later my eyes were back to normal. Please get a second opinion as Dr. Gandhi is the best! Five stars is not enough for him. Please reach out to him. His staff is wonderful.

Today was my annual eye exam with Dr. Padusi. Once again she thoroughly explains every step that…read moreshe takes and what is going on with my vision. Any changes or constants that may be going on as I get older Dr Padusi let's me know. The exam is positive today and I am thankful for the care I received. Rebecca who works very hard at the front of the office also does a tremendous job taking care of my appointment, insurance information and answering my questions.

Dr Padusi is very patient and takes great efforts to explain everything to you. She never makes you…read morefeel that she is in a rush and gets you out as soon as possible.

I am only giving this a 3-star review due to the amount of time we have to wait every year. My…read moreparents have been coming here every year and now I have been bringing my mom since she is by herself- I am not a patient. The doctor and care is excellent for her, BUT they really need to overhaul their appointment procedure. When you have a 9:30 appointment you expect to be seen at 9:30 or shortly thereafter. Every year without fail, the doctor shows up hours later beyond the appointment time. Usually we are here for at least 3 hours total which the majority of the time is spent waiting on the doctor. No one wants to waste a half day just at one appointment- it is unacceptable.