Today was my annual eye exam with Dr. Padusi. Once again she thoroughly explains every step that…read moreshe takes and what is going on with my vision. Any changes or constants that may be going on as I get older Dr Padusi let's me know. The exam is positive today and I am thankful for the care I received. Rebecca who works very hard at the front of the office also does a tremendous job taking care of my appointment, insurance information and answering my questions.

Dr Padusi is very patient and takes great efforts to explain everything to you. She never makes you…read morefeel that she is in a rush and gets you out as soon as possible.

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

Dr. Kovens sold the practice to the Katzen Eye Group and is now retired. He was a fabulous…read moreoptometrist. This practice is NOT fully vaccinated. Corporate policy will not mandate staff vaccinations. The optometrist and technician that treated me were masked but not vaccinated. I was told that "Dr. Fauci said on the internet that the vaccines do not work" and that the vaccines "were only approved for emergency use". Myself, family and friends will be leaving this practice. Make your own choice.

As much as I like Dr. Sportelli, the front desk staff are so rude. They basically roll their eyes…read moreat you if you dare ask a question and act like you are intruding on more important things.

My kind of place. Efficient, fast and reasonable. I have gone to other place and I'm thrilled with…read moremy experience

Professional vision located in Bel Air town center gives excellent care! The front desk,…read moretechnician, Dr Kessler and Dr Steve are all very friendly kind and knowledgeable. Highly recommend them!!

If I could give this place 10 stars, I would without hesitation. This was hands down the BEST…read moreexperience I've ever had at any medical office--period. From the second I walked in, everything felt next-level: the staff was incredibly welcoming, the office was spotless and modern, and the entire visit ran like a perfectly tuned machine. But the real MVP of this experience was Ashlyn. I cannot say enough good things about her. She didn't just provide great service--she completely elevated the entire visit. She was unbelievably kind, insanely knowledgeable, and made me feel like I was the most important patient there. She explained everything in a way that actually made sense (which is rare), answered every question with patience, and somehow made an eye exam feel like a VIP experience. You can tell she genuinely cares about what she does and takes pride in making sure everything is perfect. That level of attention and professionalism is hard to find anywhere, let alone at a doctor's office. The doctor was also fantastic--thorough, efficient, and took the time to make sure I understood everything about my eye health. I walked out feeling confident, taken care of, and honestly a little blown away by how great the whole experience was. I don't usually write reviews, but this place absolutely deserves it. If you're looking for an eye doctor, stop searching--this is the one. And if you get the chance to work with Ashlyn, consider yourself lucky.

I love this practice. Dr. Hur is very knowledgeable, thorough, and professionally personable. The…read moreoffice staff, techs, and eyewear staff are always so friendly and engaging. The eyewear selection is diverse. The overall treatment in this practice surpasses that of the bigger chains. I'm so glad I found them!!

I have been coming to this office since it opened (and before that to Dr. Getz's father's office)…read more My wife and I have always been happy there until Dr. Getz retired. The office staff is now unprofessional and extremely rude. My wife tried to make an appoint with the office and, because we do not have insurance, was put on hold for so long that she finally gave up and made an appoint with a different eyecare office. For all the years we both were patients, we paid for our exams and glasses at the time of the fitting, but I guess that was not even considered. I decided to try the office again in July, and paid for my exam and glasses at that time. At the end of January, we received a $25.00 bill with a threat of a $30.00 late payment in 10 days. We had no idea this additional money was owed and asked why a call couldn't have been made instead of the nasty notes. The reply from Ashley was, "We can't call everyone who owes us money!" The bill was paid, and they have lost two long-time patients.

I have been to this office on two separate occasions with issues with my eyes non related with…read moreneeding glasses. The first time was for a blocked passage on my eyelid that popped up suddenly that I couldn't seem to remedy and the second just a few days ago turns out I had a a scratch on my eye. Both times they managed to fit me in the same day I called and had pointed me in the right direction for the healing process. I can not thank them enough. I also self pay and do not carry insurance plan for this and was not price gouged. Very thankful for all they have done for me and will be a returning customer!

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

Doctor is kind, attentive, and very knowledgeable. Very clean and relaxing environment, I would…read morehighly recommend going here!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

I am thoroughly impressed by the experiences I have had with Clarify Eyecare! Dr. Chan is very…read moreknowledgeable, kind, thoughtful, and her examination is very thorough like I have never experienced. She also makes me at ease when I ask questions about things that I don't understand. In addition, when I sent an inquiry through their patient portal about another appointment with a specialist that she referred me to, she called me within 30 minutes to explain what's going on and to assure me that everything is okay. You need to make appointments for different things like eye exam or glasses pick up. This assures that we are not waiting for a long time. Everything is carefully streamlined. And the staff folks there are also so kind, professional, personable, and knowledgeable. They spend time with you as much as you need to make sure we are happy with our order, etc. The office is very inviting and there are plenty of options when it comes to frames. I used to go to another optometrist's office where I got minimum examination which took like 10 minutes and they would tell me that my insurance would not cover the lens that I needed (which now I think was a lie after how much I have paid at this clinic). I used to pay over $1,000 for a basic pair of my prescription glasses - not designer's brand. At Charity Eyecare I have spent around $400-$550 for a pair with the best lens that I can get. And they always have good music which is a plus! As you can see, I have been spending a lot of time describing how wonderful my experience has been- and I hope you'll be able to get excellent experiences as I have!

Very accommodating to our needs. The Tech that handled our script went above and beyond any of the…read moreprevious businesses we have used...

What can you say to make an optician's office stand out in the crowd. Suffice it to say that this…read morebusiness has been there a long time and that the staff is pleasant and very helpful. While I was there for a hearing aid repair I found out that they are now in an arrangement with the VA to provide at least some audiology services to vets in the Hanover area. Welcome news since the closest VA facility with a robust audiology department is an hour and a half away in Lebanon.