Best customer service ever, thanks to Mary. She spent as much time as I needed spinning the rack,…read morehelping me try on frames, and giving me the honest feedback I was asking for. I'm terrible at making decisions, but she was patient, supportive, and genuinely invested in helping me find what worked. She even checked my insurance and walked me through options for both glasses and contacts that made the most sense for my needs. Honestly, I would have walked out empty‑handed again if it weren't for her. Instead, I'm actually excited to receive my new glasses and contacts so I can finally see clearly. The exam itself was quick, easy, and thorough. The clinician was friendly, explained everything clearly, and never made me feel rushed. He went over all my options for glasses and contacts and broke down the pros and cons in a way that made sense. Overall, an excellent experience from start to finish.

I had the most wonderful experience at Levin Eyecare. Every single person there made us feel…read morewelcome and comfortable. Dr. DeRose was absolutely amazing. He's extremely knowledgeable and explains everything in a way that is easy to understand. He's warm and personable, kind and respectful, and really takes the time to get to know his patients. He asked a lot of questions and gave a very thorough examination. All of the other staff were just as helpful and friendly. I will definitely come back for my follow up in one year and recommend this place to others!

I have no problem with the doctors. But the office staff is not up to par…read more My first problem when I was there last time and I made an appointment for an upcoming next visit they scheduled me with the wrong doctor. Then called and left a message and gave me another date and time ,I called back to confirm and left a message no one ever called me back . Fast-forward to today's appointment I get a call this morning that they need to reschedule my appointment due to scheduling conflicts. Stated they called me last week which they did not ,no messages or nothing. And I was sent a message yesterday confirming today's appointment and what I should expect. Very disappointed and maybe more training is needed!

Everything! My Ophthalmologist, Dr. Ismail Shalaby is the very best, as is his excellent staff.read more

I Tommy griffin made a mistake I jump the gun on this company as it turned out theses people got in…read moretouch with me ASAP and ask me to come in and get the help I needed!! That good customer service no one have ever did anything like this before. I tip my hat to you the owner and its employees great job !!!!!! And I'll come back to you if you will have me back? Just let me know when I can come. This for the lady that called me thank you for your help. I appreciate your company. Tommy m griffin . Thank you very much again.

They worked with my schedule and helped me get what I needed. The staff is so warm and kind. They…read moretake great care of you. I'll definitely be coming back!!!

Omg I finally found a great Eye Dr. - no wait - appt receive on the same day - very modern - Dr is…read moresoooo spot on - staff is very helpful

We followed the greatest eye doctor in the world, Dr Melissa Connolly, from Pearle to here. We…read morewould follow her anywhere because she is the most caring and competent medical provider we have ever known. Her exams are thorough and done just right, so when your glasses come along, they are perfect for you. The store has a large variety of frames in every style - even bigger frames for us big tall folks. The staff - Amanda is the greatest too, at fitting, at getting just what you need, and caring. They really make you feel special at EyeFit and I recommend them without any question at all! PS Their prices beat the big chains and they make you feel as if YOU are the only customer they have.

Great Doctor, great staff. You feel as if you have been going there for years, even if you have…read morejust walked in. Very unusual these days! You are seen very quickly. The office is not crowded they work to appointment. And for me with my arthritic knees the fact that they are at street level is a wonderful thing. I had my prescription and their selection of frames is wonderful but not overwhelming. I was able to pick out my frames the same day and pick them up soon after. Could not be happier. They are functional and very flattering. :)

I reviewed this business a few months ago and today I tried to correct some typos: yelp would not…read morelet me. So let me say again, I love this business. It is highly recommended! Excellent care, great customer service, reasonable prices. You are treated like family. Wouldn't go anywhere else!

1. My prescription stated Bifocals, I paid for Bifocals. I did not receive Bifocals. Costco…read morecorporate refused to compensate. I have a strained my eyes due to Costco screwup.

I went to the optical department at Costco, located in Owings Mills. It took the optician two…read moreseparate times to examine my eyes and took the place, where my glasses were made, 3 or 4 times for me to accept my glasses. Wish I never accepted them. Other then loving the pretty frames I selected, I have nothing good to say. I have been having terrible headaches and eye strain from the Costco lenses. Not worth saving money when it involves your vision!!! Going to go back to my eye doctor I've used in the past. Don't nake the same mistake that I did!!

I've been to many eye doctors over the years, but Drs Letts and Diffendall are the best! They are…read moreboth kind, patient, professional, knowledgeable, and very detail oriented. And their staff is great. My prescription is pretty challenging but they were able to work with me to get it right. I wouldn't hesitate to recommend them to anyone!

This practice is phenomenal! Very knowledgeable and extremely patient oriented! very far distance…read morefor me but so worth the true compassion!

I had my first appointent at Federal Hil Eye Care and it was a wonderful experience. Every front…read moredesk person was helpful and attentive. Sherry was so, so nice and informative about the specific procedusres I had done. And Dr. Klassman was exceptional during my exam. He was thorough in his assessment, offering insight and background information that helped to give a grounded understanding of my eye health. He was patient and kind in a way that made me feel very comfortable. I've historically had subpar, terrible interactions at the eye doctor so this was a lovely reparative experience. I look forward to continuing my care here!

Thank you Dr Klasman once again for taking such great care of my eyes. A slight prescription change…read moresince my recent health scare, with your confidence that I'm on the road to wellness once again is more that I could have asked for. I appreciate the thoroughness of the exam leaving no stone unturned for my health and wellbeing.