Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

Once again, the team at Kwik Kar off Esters Road in Irving, Texas, hit it out of the park with…read moretheir service. Everyone whether it was Caesar, Maria, Rocky, Trey, Jacob, or Filipe - treated me more like family than just a customer. This time there was a lot going on and they navigated quite a few hurdles in the last 2 weeks to get my car up to snuff. I always feel like I am in good hands when I take my car here.

Worst Customer Service Guy(Pony Tail Guy) Don't do business…read morehere. Guy got mad after talking with one of the customer here. And ended up not doing my inspection. Once he approached me, he already had an attitude. If you don't want to work, don't show up and STAY HOME

Top tier BMW experts. Very reasonable. Knowledgeable and don't try try upsell you about stuff you…read moredo not need. I was paying $$$ at the dealership until I found Jim. They handle all my BMW s!

Very disappointed after 2 years of my flatbed 3500 being in and out of their shop rear seal on 2nd…read moretransmission is leaking and after convo with Auto Tech , I was told warranty had expired . My truck was in their shop more than it was on the road , 12 k miles or 1 yr warranty on trans ( of course warranty would expire if it was in their shop for 1 year or more trying to get trans right ) I've sent them a lot of business but not anymore . Also my 2500 Dodge truck had starting issue and Lee put new alternator and tensioner belt on it without hearing video I had of truck not starting , that was $1600 and same thing happened again and after watching YouTube video it was fuse box associated with fuel pump , which was $250 fix . Lee did not diagnose but threw parts at it on my dime .

Always gives a free estimate, work is done fast and efficiently. Ive been a loyal customer for…read more20yrs.

Very honest and always willing to help . I never had any problems , I have been going to them for…read moreover 10 years .

Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!

Super impressed with Moses! Our car broke down on a Sunday while up in Dallas (we live near San…read moreAntonio). Had it towed to Moses because of the great reviews. They did not disappoint! Literally left it there on Sunday evening, after hours, called from home the next day. Repairs completed at a very reasonable price within a couple of days. Great communication as well! Highly recommend for those that live in the area!

Amazing customer service and fast. They were able to complete a state inspection perfectly fine…read more Would 100% recommend and come again!! Overall prices are fair.

Wonderful experience! Highly recommend Stress-Free Auto Care!…read more Went in for an oil change on a Jaguar XF P300. Service was great. Not a long wait. Very happy! I will be coming back!

This was the worst experience I've ever had with an auto repair! When I brought my car in it was…read moreperfectly drivable but vibrating at rest. I was given a list of repairs to complete on my vehicle and I initially declined a transmission flush because my stepfather who is a mechanic in another city advised against it. Alan would not take no for an answer on this. After I expressed concerns multiple times, he assured me his mechanic said this service needed to be done. I hesitantly agreed to this and other repairs totaling $1900. When I picked up my vehicle it was no longer drivable, stalling every time I idled. They said I would have to pay $2500 for transmission repairs to make my vehicle drivable again (which I refused given the vehicle was not worth that much). The very first thing I found on Google is that it is NOT advisable to perform a transmission flush on a vehicle over 100k miles because it will worsen the problem and cause the vehicle to stall (my car had 160k). When I expressed frustration with this I was told my transmission was already shot before they began work and it wasn't their fault. So why did they advise me do nearly 2k worth of repairs knowing my vehicle would likely become completely unusable? Also, Alan was very aggressive, defensive and rude. I had to ask him multiple times not to raise his voice at me since I was not speaking to him that way. Clearly they either do not know the first thing about transmissions OR they maliciously did this flush in order to require me to pay an additional $2500 to get my vehicle working again. They did refund only the cost of the transmission flush but I am still out $1600 and have a car worth less than 1k after their service. I have been advised I could take them to court over this but decided I need the peace of just being done with this situation. Please don't trust these people with your vehicle!

I'm from out of town and needed a part installed for my car that I could not replace in the hotel…read moreparking lot. I found this business on YELP and I showed up early in the morning with my part and a book to keep me occupied. The place was busy but understood my need and quoted a very reasonable price. In less than an hour, I was out the door with the part replaced and the check engine light extinguished. #grateful!

They did a body work on my car in 3 days which includes the time for drying. They were responsive…read moreand respectful. It was the best quote I got for the car. Overall I'm satisfied and I'll go back if I have a problem again.

The staff at Rick's Auto on Irving Blvd. are great! Took my 2017 Chevy Cruze for a diesel oil yes,…read moreit is a diesel) and new tires. My car had the original tires with just 34665 miles on them (I don't drive much). I have always been treated great at Rick's and will continue to keep going back instead of Clay Cooley. Better prices and friendly service. Thanks, DeVin, Dante and the mechanics.

Took my vehicle in for knocking when turning. Took them a full month to finally diagnose. The…read moremechanic claim that it was the rack and pinion. My extended warranty would not cover full cost because they said that this shop was trying to overcharge for parts and labor. So I took my vehicle to an actual dealership repair shop and they found that it was the CV joints, not the rack and pinion. This place is incompetent and scammers. I highly recommend taking your business elsewhere. Avoid the stress.