I don't shop in stores that don't take returns on merchandise never used or worn with a receipt within 30 days. Too much competition and many other retailers with better return policies. read more

My wife bought a wallet for me for Xmas. She was given a receipt, as well as a gift receipt. On December 27th we went to return the item, and they said it could not be returned because it was a third party item. At no time did the cashier communicate that to my wife, nor was there signage throughout the store letting customers know what items were a third party item. Why was she given a gift receipt ? The gentleman who said he was a manager was courteous. I blame the owner/company for having this shameless policy. I would consider changing the policy, and making customers a priority. read more

Place is rad, staff is super helpful. I own a lot of Roark gear and love all of it. Sale items are always a great buy but all their gear is worth the price. I own shorts, shirts, pants and t-shirts for here and they all hold up to daily wear and travel. read more

Roark is a great clothing store with excellent travel clothes for everyday comfort and adventures. The salesman Travis was friendly and helpful. He was able to explain in detail the features and benefits of the items we were interested in. The clothes purchased at Roark are the ones I find myself reaching for often. Stop by Roark and check out the amazing and practical clothing designs. Adventure travel clothing and more. read more

This store is laid out perfectly. They have a lot of great merchandise and I prefer it to shopping at REI. This gives me more of a specialty store with an intimate shopping experience for outdoor gear. I was surprised at the selection of mens rugged or outdoor climate pants, and for a great price. They even have very nice flannels and shirts for men that are stylish. The stock of outdoor chairs, surf boards, and "Yet" Coolers and bags was impressive. The mens boots were very nice as well. Our salesperson was very helpful and he answered all of our questions. We left with a great Roark catalog; super helpful. read more

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We visited the One Paseo location on Saturday and it wasn't our first time. It's a cool little shop and carry's a variety of merchandise. From clothes to camping supplies, and their designs are great! Collaborations with other great brands and the vibe is chill. Everything is inviting but.... The 2 young man that were working. The one blond haired young man was knowledgeable and a tad warmer than his counterpart. Not rude entirely, but not comforting. We probably would have purchased more but his demeanor was draining. His customer service skills didn't match the vibe the shop was giving. Maybe he was having a bad day and I get every one is entitled to that. I would recommend the location and I will return. One of those things that can be overlooked, but you wouldn't want that more that once. read more

From an online order: My shirt came with bleach stains I got a replacement sent to me. That one came with even worst stains, not to mention side by side the first shirts color and design were so much more faded than the new one. I wonder how many customers receive badly faded low quality shirts without knowing the colors should be more bright and bold. This company needs serious help in the quality control department. I doubt a shirt with bleach stains would make it on the rack of a storefront, but your product may be coming with other unnoticed defects like faded color on the design like my shirt has. read more

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OK, this has nothing to do with the store in question, just the product and apparently the company. I have had two pairs of hiway 133 denim jeans and both pairs have ripped in the exact same spot on the back by the pocket seam. The first pair was replaced by Roark. The second pair I emailed the company, and have not heard back from them. I left a review on their web site, and even though I got an email back and verified it, it seems that the one star review was deleted from their web site, it just ain't there. Why? Your guess is as good as mine. There is obviously a defect or design problem with these jeans. They both ripped in the same spot both times. You pay seventy five bucks for a pair of jeans, you expect them to last more than a few months before they rip at the same place both times. The images below sho the rips in the same spot on both pair of jeans. It's really kind of a drag, because I liked their pants and have a couple of other pair of their other styles of non-jeans. However after this unfortunate event, twice and what appears to be non-customer service from Roark. I will not buy anymore of their products. Your milage may vary. read more

Roark - Men's Clothing Near Me - San Diego, California

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This was my first purchase from Roark (women's line). For me the number one reason I return to an online store is their customer service. Not knowing how the sizing ran I went with the models measurements along with my normal sizing. I purchased a jacket and a few other items for a trip this week. I paid for two day shipping so I would receive items in time. The small was a tad too small and needed M. I spoke to customer service online which responded right away. I was able to exchange and receive before my trip this week. I will definitely be purchasing other awesome items from Roark. The women's line is awesome! read more

They use the cheapest delivery options imaginable, leading to them leaving packages out in the open instead of following instructions, and then REFUSE TO ANSWER YOUR EMAILS AND MESSAGES. Do NOT SHOP with these scammers. You'll spend more time talking with your credit card issuer to get your money back than actually wearing the clothes they sell read more

Shawn was incredibly helpful let us in right before cloths a really good guy and absolutely loved the store.

Roark is quality, style and rad. The two guys working tonight were friendly and accommodating.

i cant contact or speak to somebody at roark i bought a pair of there jeans cause Swrve clothing was out of stock on there black denim barely wore them for a month poor quailty start literally falling apart at the seams Swrve lasted close to two years on the bike and skate roark never again read more

I've probably ordered 10 different things from these guys. I really enjoy visiting this location because of the customer service. I've never had a bad experience with the staff and they're always helpful when I need to make an exchange or try something new read more

Stopped by today to check out the new store. Had a great experience. Dana was very helpful, kind, down to earth. She even gave me a beer to sip on while I tried on a few things. Probably one of the best, most low key, enjoyable shopping experiences I've had. And I hate shopping for clothes. So good job to Dana and whoever hired her. read more

I typically don't like people helping me shop because I am picky and I know what I like. I also have years of experience in retail and understand the industry pretty well. Ive known of Roark for awhile now but never vistited one of their store fronts until recently, that's when I met Dana! It's been years since I have had an amazing customer service experiences at a retail store. Dana was knowledgeable about the brand history, product and design. She was also very down to earth, fun to talk with and overall helpful. I felt like I can genuinely trust her opinion and know she isn't in it just for the sale. After spending some time trying on a few items I left the store with a new polar tech fleece and a pair of HWY 133 pants. I feel like I found my new go to shop in SD. Love Roark! read more

I love this store! The clothes are so fashionable and laid back at the same time, the story behind this place is just I love how the guys travel around the world and bring back a piece of culture and input it into their brand. Dana is always amazing in helping me out when I can't decide what I want definitely reccomend this place if your a guy or a girl who wants to but something cute for their guy. read more

Big fan of Roark and I love the product even more after visiting the store front at One Paseo. Top notch customer service and so much help finding what I was looking for. Thanks guys! read more

Such a cool store! Austin was super helpful and very knowledgeable of all the products in the store! Found some great Christmas gifts for the men in my family! read more

Went this weekend on my way camping with my nephew and son. The store was clean and welcoming. I was helped by a nice lady who was answering questions and informing us about their products. We purchased two items and will be ordering from their website soon . I will definitely have to check out their LA and Berkley shops. read more