Website too difficult to find what I need: -- dresses &…read moreshoes. Items are all over the place randomly; not organized in a logical way. Too bad because I just discovered you and need a lot of clothes.

Briefly stopped into Mine last week to check out the wares. The shop is super cute and clean, with…read moregreat decor and even better things for sale. They have a lot of stuff from underrated designers, including some cute denim brands that I haven't seen anywhere else. Definitely worth checking out for feminine, classy clothes.

I like the fact that they have a large assortment of men's shoes, that the prices are fair, and…read moreeven when there's a very long line it moves fast. And being a senior, I appreciate that not only are there restrooms but somehow they manage to have clean ones.

It was really nice to be able to finally go to a real Nordstrom Rack. The one in OKC is a hot mess…read more This store was clean and organized, on the larger size and had a lot of options. Unfortunately, I'm on a weight loss journey which means I'm in between sizes and just couldn't find anything to fit me well. This complex is beautiful and they have a very convenient parking garage.

The RealReal reached out and worked with me on a repair credit. Very thankful they decided to help…read morewith my purchase.

I referred 3 close family members to open consignment accounts, and each account was set up with…read morethe direct, in-person assistance of one of the store's luxury managers, who visited our home to help with setup and was present for the consignment intake on every account. Everything was done transparently and never against any policy we were told about at the time. Despite this, all 4 of our accounts were closed without explanation. We have total $850 site credits across all 4 accounts which are unused and now lost. When I raised the issue with the employee who helped set everything up and with the store manager, both told me they would help to try to get the accounts reactivated. Instead, the only response I ever received was a corporate email stating my account was closed, that I no longer had access to any services, and that I was not permitted to contact any employees or visit any store, consignment office, or pop-up location. Outrageous. To make matters worse, when my consigned shoes were returned to me, the original shoe box was badly damaged -- which affects the resale value of the item. I have before and after pictures with timestamps as proof. Luckily I also saved the message history, documenting the account setups and consignments, facilitated by their own staff. To be treated this way and to have my item's box damaged on top of it -- is unacceptable. I'd think twice before trusting this company with consigned items or referral programs.

My sister bought me a pair of pants from here for Christmas. While I loved them the didn't fit. I…read morecouldn't get there to exchange. She took them back today and they wouldn't give her a sore credit or an exchange. Not only that, they still had them in stock at regular price. She used to shop there a lot, not anymore. Shame on them. .

Love the selection, such a fun store, great customer service! Sales people are very friendly and…read morehelpful.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was a great store to visit! I am a designer shoe lover and was able to find the perfect pair…read moreof Jimmy Choo's at a phenomenal price for the condition - $250 and looked like they had been worn less than 5 times. There was definitely a little of everything and any designer I am interested in. Pro tip - they have a website as well, so if you have something in mind, you can already have it picked out before arriving. Will definitely be going back in the future!

One of the best shopping centers I have been at, Sam moon is right next to this store. This is the…read morelocation to find dresses, shirts and other things. Love this location

So, so bad. The manager is never there but you have to talk to them to do anything. Their policies…read morechange as convenient and they are quite happy to lie to you. Wow, really haven't seen a business as crooked as this for years. Avoid at all costs. Clothes are cheap, poorly sewn knockoffs in disposable fabric.

I placed an order on June 28. I reached out to customer service because I still had not seen that…read morethe order was fulfilled or any shipping label has been set up just keeps saying preparing order. Customer service said they fulfill them in the order they receive them however the order I sent after that one I already got not really sure what's going on, but it's going on 10 days now of the order not being filled. I'm new to AVARA. I have ordered a few things. Sizing is off a little bit, but I'm hoping for better results however they're fulfillment and shipping seems to have delays and maybe customer service doesn't really know what's going on with the order.

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

Great service and very knowledgeable consultants. Some of most beautiful dresses for any occasion…read more I recommend this specialty business.

(2023) Ms. Vera is AMAZING!!! She was so committed and helpful. I had the best experience and the…read moredresses are good quality. I went to a DB (iykyk) and the dresses were itchy and didn't look half as good as the ones at Terry Costa. I bought my dress off the rack and love it! They had a WIDE variety of styles and sizes. The changing areas they've created truly make you feel special. Even on an extremely busy day Ms.Vera did her absolute best for me and helped me choose my wedding dress. GIVE THIS LADY A RAISE (and a break. She was attending to so many of us a once)!

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.

My daughter and I shopped at the Royal Lane Ballard Designs store last month and had an exceptional…read moreexperience with Ashlyn Reynolds, Design Consultant. We were shopping for a renovated bedroom at a beach house on Long Island. We needed ideas on bedding, but after seeing a video and images of the room, Ashlyn redesigned the space, suggesting a new furniture arrangement we never would have considered! I just returned to Dallas from New York where I implemented Ashlyn's design with new bedding, lamps, and mirrors from Ballard Designs. The small bedroom looks incredible and Ashlyn did this from 1,500 miles away. Kudos to Ashlyn who noticed my stressed daughter and me roaming the store, needing help. Ashlyn proactively approached us and the rest is history. The beach house bedroom has never looked this great. (My family purchased the house in 1974!)

Client wanted Ballard Dining Chairs. Worst experince ever working with a furniture company in 28…read moreyrs. Product showed IN STOCK on website but NOT IN STOCK!!!!. Customer Service lies over and over- "oh it shipped" "now slightly delayed" " shipping tomorrow" chairs were not instock and my client has been in limbo for 60 DAYS and still waiting. Fragilpak shipping "FREE" is the worst also. Will NEVER EVER do business with this company.