Website too difficult to find what I need: -- dresses &…read moreshoes. Items are all over the place randomly; not organized in a logical way. Too bad because I just discovered you and need a lot of clothes.

Briefly stopped into Mine last week to check out the wares. The shop is super cute and clean, with…read moregreat decor and even better things for sale. They have a lot of stuff from underrated designers, including some cute denim brands that I haven't seen anywhere else. Definitely worth checking out for feminine, classy clothes.

I like the fact that they have a large assortment of men's shoes, that the prices are fair, and…read moreeven when there's a very long line it moves fast. And being a senior, I appreciate that not only are there restrooms but somehow they manage to have clean ones.

It was really nice to be able to finally go to a real Nordstrom Rack. The one in OKC is a hot mess…read more This store was clean and organized, on the larger size and had a lot of options. Unfortunately, I'm on a weight loss journey which means I'm in between sizes and just couldn't find anything to fit me well. This complex is beautiful and they have a very convenient parking garage.

The RealReal reached out and worked with me on a repair credit. Very thankful they decided to help…read morewith my purchase.

I referred 3 close family members to open consignment accounts, and each account was set up with…read morethe direct, in-person assistance of one of the store's luxury managers, who visited our home to help with setup and was present for the consignment intake on every account. Everything was done transparently and never against any policy we were told about at the time. Despite this, all 4 of our accounts were closed without explanation. We have total $850 site credits across all 4 accounts which are unused and now lost. When I raised the issue with the employee who helped set everything up and with the store manager, both told me they would help to try to get the accounts reactivated. Instead, the only response I ever received was a corporate email stating my account was closed, that I no longer had access to any services, and that I was not permitted to contact any employees or visit any store, consignment office, or pop-up location. Outrageous. To make matters worse, when my consigned shoes were returned to me, the original shoe box was badly damaged -- which affects the resale value of the item. I have before and after pictures with timestamps as proof. Luckily I also saved the message history, documenting the account setups and consignments, facilitated by their own staff. To be treated this way and to have my item's box damaged on top of it -- is unacceptable. I'd think twice before trusting this company with consigned items or referral programs.

My sister bought me a pair of pants from here for Christmas. While I loved them the didn't fit. I…read morecouldn't get there to exchange. She took them back today and they wouldn't give her a sore credit or an exchange. Not only that, they still had them in stock at regular price. She used to shop there a lot, not anymore. Shame on them. .

Love the selection, such a fun store, great customer service! Sales people are very friendly and…read morehelpful.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.

My hairdresser told me about this place when I asked her where she bought her cute tops from…read more It's located in the same shopping area near Sam Moon off Harry Hines, so I would have never known about it if I hadn't asked! And yeah, ok, you may or may not get a 'hello' when you walk in but let it slide this time. ‍ If you leave your ego at the door and start browsing you'll be sure to find something you love, and without spending Uptown prices. I've found several of the same brands and styles here for much less than a few of the boutiques I normally shop in in Dallas. It's at least worth a look!

One of the best shopping centers I have been at, Sam moon is right next to this store. This is the…read morelocation to find dresses, shirts and other things. Love this location

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

This was my first experience ordering from this company, and I'm extremely disappointed with how…read morethey handled a simple return mistake. I accidentally included an additional item in my return package and contacted customer service immediately to explain. I had intended on exchanging this item for a smaller size, but saw that they did not have the item in a smaller size. And accidentally left it in the return. I asked that they either return the item to me or issue a refund once they confirmed they had received it. Instead, I was told that because the item wasn't submitted through their Returns Portal, it could be considered "ineligible" and would be "donated". I understand that the mistake was mine, but I don't understand why the company couldn't simply return the item or process a refund. This response was disappointing, especially as a first-time customer, and showed very little understanding or willingness to help.

My daughter found this shop through TikTok after we'd had such a hard time finding a homecoming…read moredress. We figured we'd make the trek down to check it out- and I'm so glad we did. Yes, it's pricier than the mall, but the dress quality is outstanding. It's a real get what you pay for experience and outcome. From the set up to wait for a fitting room (this is an amazing operation) to our amazing stylist, Bella, my daughter's confidence started to return after weeks of painful dress shopping. We left with a dress and accessories and she even got to meet Ava Presley while we were there. We'll be back for future dances. We won't even bother checking another store. Thank you for making it so special for my girl.

Najwa was incredibly helpful, and did an amazing job! The prices and options of the dresses were…read morebetter than any of the other stores we went to.

ReThreads is so awesome, the negative reviews don't reflect the true gem this clothing store truly…read moreis. Great selection of designer and name brands galore. Many complain about the prices but try buying it new and compare. Customer service is good and knowledgeable. How many clothing stores have on site tailoring? I've consigned many times and I know rejection is a hard pill to swallow but ReThreads only puts out merchandise that's quality and name brand. I have never had an issue with check payment for my items. Very few businesses operate like ReThreads and I'm glad we have this wonderful clothing store here in Dallas.

I found great designers for little money and with new labels. I love this store, it has everything:…read moreshoes, jewelry, and clothes. I found great designers for little money and with new labels. I love this store, it has everything: shoes, jewelry, and clothes.

My daughter and I shopped at the Royal Lane Ballard Designs store last month and had an exceptional…read moreexperience with Ashlyn Reynolds, Design Consultant. We were shopping for a renovated bedroom at a beach house on Long Island. We needed ideas on bedding, but after seeing a video and images of the room, Ashlyn redesigned the space, suggesting a new furniture arrangement we never would have considered! I just returned to Dallas from New York where I implemented Ashlyn's design with new bedding, lamps, and mirrors from Ballard Designs. The small bedroom looks incredible and Ashlyn did this from 1,500 miles away. Kudos to Ashlyn who noticed my stressed daughter and me roaming the store, needing help. Ashlyn proactively approached us and the rest is history. The beach house bedroom has never looked this great. (My family purchased the house in 1974!)

Client wanted Ballard Dining Chairs. Worst experince ever working with a furniture company in 28…read moreyrs. Product showed IN STOCK on website but NOT IN STOCK!!!!. Customer Service lies over and over- "oh it shipped" "now slightly delayed" " shipping tomorrow" chairs were not instock and my client has been in limbo for 60 DAYS and still waiting. Fragilpak shipping "FREE" is the worst also. Will NEVER EVER do business with this company.