Shopped there to find a nice dress for my daughters senior pictures and graduation. The store was well laid out and the service was great. As we walked in they offered us a beverage and were very courteous. Will be back to find her a prom dress. read more

Came here for dinner and sat on the patio. The food was delicious. I had the beef fajita tacos with rice and beans. I also tried a spicy margarita - which was really good as well. The service was great and I would come here again. read more

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Trying to purchase a pair of boots! It took forever and the communication was horrible! One lady hung up on me on the phone. It's a hit and miss in that store! read more

It's a beautiful boutique, and I've been here several times in the past. In the past, the clerks were friendly and helpful. I went two weeks ago and found several items I wanted to purchase, but I needed assistance. Several clerks were helping other customers. I tried to get the attention of quite a few clerks who seemed to be doing inventory. I was never greeted or acknowledged, so I left after about fifteen minutes. It was very disappointing. I really wanted to purchase two items from the boutique: a Lanvin bag and some gorgeous pearl and citrine earrings. Oh well! read more

Such WONDERFUL a customer service! I went in looking for and dress for my Neice. With the pandemic we definitely were casually dressed. As soon as we walked in, several of the staff asked if we needed any help. The manager Nerissa and Karen were so helpful, and we found the perfect outfit. They have all of the recognizable high end designers as well as the newer Scandinavian ones. My Neice had heard of them and she was definitely impressed. Thanks again for such wonderful shopping experience! read more

I purchased a $1300 designer dress - I didn't realize it wasn't lined until I wore it - I have made multiple attempts to have the manager verify my concerns- he has never contacted me - as a matter of fact - no one in the store rarely returns your calls -the inconvenience in pursuing this issue isn't worth anymore of my time - please - consider another store before shopping at this one - Jill read more

My sister came into town to look for a rehearsal dinner dress for her daughter's wedding. Several staff members passed us several times and didn't acknowledge us. It felt like the people that got help were people they knew. If that's the only clientele they need to stay in business then congratulations. But everyone else that may not be their regular clientele should shop elsewhere. I apologized to my sister that I even made the suggestion to shop there. Of course we can get these same pieces elsewhere and with more personal service. We live in the neighborhood but won't be back nor will I encourage anyone else to go. What happened to treating all people with kindness and hospitality? read more

Tootsie's is absolutely the perfect place to buy a special dress, shoes and accessories for a once in a lifetime occasion! You will want to work with MELISSA. Melissa is very accommodating with a range of styles, prices and your desired clothing. She is a great listener and will fix you up the first time in the store. No need to go shopping anywhere else..... Melissa will provide one stop shopping and make you look the most glamorous you've ever been. Melissa just sold me my Mother of the Groom dress and it's stunningly gorgeous. I'm very pleased. read more

When you work on commission you shouldn't judge other people! Walked into this store for the first time today after doing some errands. I was wearing jeans, black shirt and nice jacket. Within 10 feet of walking in a sales lady looked me up and down and said nothing. Let's just say that was all the customer service I received. I'll be going back Neiman and Saks! read more

TERRIBLE customer service!!! Actually, NO customer service would be more accurate. The Gap has better sales associates. How disappointing as it's right down the street from my house and does have cute things. Won't be going back nor will any of my friends in the neighborhood. read more

Manolo at Tootsies Dallas was a HUGE help. I called to locate a dress I tried on in the store 6 months prior and he was able to help me find it. It was a shot in the dark, but he did it! My size and everything. I will only work with Manolo and YOU SHOULD TOO!! read more

I was taken to tootsies as a surprise Christmas gift from my husband! Shelly, who was my stylus, was so accommodating. She and her husband had been in contact with each other several times, and she had a room full of tiles for me to Tryon that were absolutely perfect! She was so patient and encouraging and made the morning when I will never forget. I can't wait to go back! read more

I love this store, especially Manolo the salesman. We were there shopping for dresses for my daughter's wedding. We found what we wanted in a wide range of prices and styles. Manolo was so helpful and knowledgeable about how dresses would photograph and look in the group. Can't wait to go back! read more

I have recently discovered Tootsies and I am now a huge fan! Our sales associate, Sarah, was amazing! She has helped me several times find outfits I needed to add to my wardrobe. Her knowledge of designers, trends, and clothing is second to none! She knows younger trends but also was able to help my 70 year old Mom find some stylish, yet age appropriate tops that look fabulous and flattering. I especially loved the great sale rack where I got some great pieces at very reasonable prices! Sarah has always followed up with me promptly on sizes I was looking for as well as informing me when my alterations came in. I highly suggest that when you go to Tootsies ask for Sarah! Her knowledge and wonderful customer service will not disappoint! read more

Love Tootsie's ! This is my favorite store to find beautiful clothing. Really love my sales associate or should say friend. Shelly Landers has taken care of me for years. Always enjoy seeing all of the other employee's as well. They are all friendly and helpful. Great selection of casual and cocktail clothing. Highly recommend making a trip to this store. read more

How am I the first to review this place? Okay, so I'm torn. I love love love the inventory a la Tootsie's. They always carry special pieces and, let's face it, you don't have to go to a mall to get the goods. Tootsie's has a great selection and I love their shoes! However (and that's a BIG however), the staff is rude. I realize they work in a high-end boutique, they have upscale clientele, blah blah blah, but I have never seen a more overtly haughty staff in all my life. They look right at you, ignore you, or even give you "a look". Now, I'm not a super model and I don't drive a Rangie, but I DO have money and I would LIKE to spend it there. I will still shop there, but some of these ladies need an attitude check. read more

The problem with this store is the staff. Why anyone working at a clothing store is snobby?...I will never understand. I do not appreciate walking into a store and being stared down and never asked if I need help. In fact a courteous "hello" would be appropriate. But I only got the stare down. I will never step foot in this store again. read more

I went in yesterday at around 2pm looking for a dress for an upcoming important engagement a little on the defensive side after reading the reviews stating the employees give judge-y looks and poor service based off the clothes you're wearing and wow! I was surprised and glad I went in! As soon as my mom and I walked in an employee greeted me and asked what she could help us with. I explained that I was looking for formal gowns and she directed me to their second floor and added that someone would be up to help us. I browsed around for a bit and shortly a stylist by the name of Mela came up to us and asked us about my event, style preference, Size etc. She showed me some recommended selections and trends and started me a fitting room. While I was trying on she quickly asked for my shoe size and brought me a pair to try on with the dresses. She was around the whole time! While I was deciding on my purchase she brought us water bottles. When it was time to pay and leave she double checked the sensors on the dress were off via both exits and walked us out to the door. I have to add I was wearing my work jeans, an oversized sweater and messy hair and sneakers! It might just be who you get that day but I didnt have a bad experience. Perhaps they have re-trained their staff after seeing the poor reviews? Who knows! I will recommend this store and will definitely shop here first before trying the competition. (Psst!! I'll post a picture of my dress at the party for y'all in two weeks or so!) read more

I literally left this store less than an hour ago. I am on the hunt for a bridesmaid dress- we women know how it goes.. so, I walk in- a gentleman greets me and then walks away. Ok no biggie. I LITERALLY walked every INCH of this store- early afternoon on a Saturday and NO ONE offered to help me. NO ONE. I walked to the shoes, all dresses, designer clothing and nothing. I walked the F back out. I'm dressed casually (because I can while I shop) - leggings + sweater + flip flops- on a mission and there was no service to even evaluate here. Maybe my wallet was judged on my attire BUT I just checked the other poor reviews- and yep- I'm not alone. Never will I spend a dime here or visit on my own accord again. walked next door into double R clothing - wandering around- IMMEDIATELY greeted, and willing to offer service. I didn't buy anything there, but definitely wasn't ignored. Totally different experience. Don't shop here! read more

I've seen Tootsie's many times, driving past on Preston but honestly, never felt a need to go in. Last night, I wandered in for an event hosted by Friends of the Park. The clothes were fantastic... all the high end brands, nicely displayed and sorted by designer. I like the openness of the lay-out and the flow of the store. I didn't care for the event or the staff... none of the staff welcomed me (the most I got was a tight smile from a male sales associate), the patrons were very cliquish, I wasn't even offered a drink but then again, I didn't see anyone being offered a drink. A few employees that were there, and a few were in a circle talking and when I went towards them, they moved to another area entirely (after starring my outfit up and down), which I found a bit awkward and rude. It was probably one of the most unwelcoming social events and stores I've ever been to. The only bright spot was the photographer they hired who was very friendly and welcoming. So while I liked the clothes and shoes, the staff and unwelcoming feeling I felt will deter me from coming back or attending another event hosted there read more

Mela was amazing... She helped me find the perfect gown and earrings for a very special event!!

I passed five employees and no one greeted me or asked if I needed any help, after Reading the reviews this seems to be a common problem.

Used to love this store. Was just in here for more than 20 minutes and was never acknowledged by any of the employees. Was shopping for a dress and couldn't get anyone to help. Terrible way to do business in a competitive market. read more

We shop here for dresses several times a year. We were offered free alterations on a dress by our sales associate. When we just picked up the dress, we were told we owed $50 for the hemming. The sales associate completely denied offering us free alterations. The staff was not friendly about the situation nor helpful. I would have used my regular alteration place where hemming charge would have been $30. read more

I was going to go by there because I'd heard about the great clothes they have, but not now after reading so many reviews about the snobbery and downright rude staff, I think I'll pass and buy something elsewhere. What a shame - someone needs to talk to the management there. read more

Hands down the go to store for everything fabulous! Amazing Jewelry, clothing and unbeatable customer service! If you need that special something for an event, wedding or luncheon run don't walk to this fashionista find! read more

I've always loved tootsies, but they have really turned over a new leaf- great parties, incredible sales assoc at staff and of coarse they fit my every clothing apparel need! read more

LOVE LOVE LOVE Tootsies! It's my go-to store for my wardrobe. Great location, selection and LOVE the staff...the best!

I love Tootsies. I have been shopping there for over a year now and I have to say its my favorite store in Dallas. Tootsies has the trendiest clothes I have ever seen, one of a kind pieces, amazing fashion. read more

Great clothing. Poor staff. In a town where there are lots of options, Tootsie's is completely substitutable because the staff is horrendous. The store is typically not crowded yet the staff stand around talking to each other without asking if you need help. And when you ask for help, the staff behave as if they're too busy talking to each other to help you. High end clothes. Low end staff. read more

I have to admit, I am by no means rich. My mother and I, along with my daughter went in there looking for a prom dress. We had been to another store and the selection was too big and crowded. I was in Jeans, boots and some kind of shirt. They welcomed us with open arms. Offered us wine and helped my daughter try everything she looked at. One of the staff ended up pulling the dress my daughter went in there for, and told us a women had ordered it from Houston and never showed up. I've never felt so out of place in my life but the staff was great. read more

Tootsie's is the place to go for amazing dressy dresses! I came here looking for a short MOB dress and even tho the fall colors where out, I found an amazing dress for my daughter's spring wedding. The staff could not have been more helpful and I even found a pair of heels to match! Thank you for the wonderful experience! read more