As Lily Rain used to be one of my "go to" shops throughout the year, as of today, I will not be shopping there anymore. I went to return a Christmas gift as it did not fit the recipient. I was 5 days late. Though I did have my receipt and the tags were still on the pants, they would not allow the return (not even for a store credit). No one even bothered to ask why I was late or why I was returning them. Didn't care. The pants are currently in their stock and at regular price (not on sale). I will continue my support of local small businesses, but will continue to do so where customer service is understood and a priority. There are many more shops out there who appreciate client loyalty. read more