We love how the store is set up by color. You pick the style and they bring you the size. Great…read morechoices and if they do mot have your size in the store you can order online. Nice quality of fabrics and styles.

I went into the store a while ago and was helped by one of the employees, Emily. I have never…read moreexperienced such a warm and helpful person in a store! I appreciated all of her help and I was very impressed with the quality of clothes, cleanliness of the store, and professionalism of the employees! Highly recommend. Everything is curbside now, and I'm still experiencing the highest customer service.

I usually go to another Soma location in Plano. I decided to try this Preston/Royal location. I had…read morereceived an email that today is the last day for the VIP 40% off everything reward. I needed some more pajamas and absolutely LOVE the wide elastic waistband in the cool nights pj pants. I like the flexibility of buying separates for the tops and bottoms. The selection was good and I found what I was looking for in a couple different prints. There were a lot of people in the store and I saw someone at the register (Abigail per my receipt) and also the manager. A few minutes earlier there was an elderly woman with a walker asking someone for help. I think she was feeling faint and was looking for a place to sit down. The manager got Abigail to help her and she kindly helped her to a comfy chair in the front of the store. The manager was off to get a bra out of the back, I think for an exchange. I just wasn't very impressed with the manager. She was so "hands off" and not really contributing to helping people. Another customer ahead of me was curious if she still was a member to qualify for the 40% off. Abigail looked up her phone number and she was still in the system so she went off to shop! Then she called me forward as next in line. I told her she could go assist the woman sitting down but she said the register comes before assisting someone. I took the pj's off the hangers and she thanked me for doing that. She told me the full regular price and then after the 40% off, the total cost was much better! Overall a good experience but something about the manager's lack of assisting customers rubbed me the wrong way.

Love Soma and this location is super convenient. The ladies that work there were friendly and…read morehelpful on my recent visit (even though it was nearing time to close). I usually wait around for their end of the year sale. You can snag some really great deals!

They just open not to long ago and looking for deals on shoes. They have buy one get one half off…read morespecial and you can mix match adult and kids. Funny thing is I saw the frozen boots for kids but the tag was upside down lol. I don't know if that's the only one but they should mark it down a little more. I like colors to my shoes but I didn't see that many options here. Space wise they're are pretty big so you'd figure they have more selections. Never the less there is a lot of shoes but more of your basic colors ( black, white grey ). Staff was friendly and informed us on their sale special. I'll be back it's just going to be one of those hit and miss and what they have. Came back 3/4 times and found more selection and more sales. I'm glad they up their shoe game if you must call it and I will continue coming back.

I usually go to this location because it's convenient. The staff here is always friendly.read more

Big shoutout to Carla for her help returning and exchanging a pair of heels for my fiancé. Super…read morehelpful and made the return process super easy! Thanks Carla and team for your phenomenal customer support

Prices are very reasonable and the selection is large…read more I was able to find some cute ankle boots, socks and cute purse. Signing up for their rewards program is a sweet bonus.

I just wanted to leave a positive review from my experience at the NorthPark Ann Taylor store in…read moreDallas, TX. I am a millennial who has worked from home since the pandemic. My business attire had not been updated in over a decade and before 2 children. I don't think I have tried on clothes in a store in several years, and the thought of picking out my own business clothes was very intimidating. When I walked into the store, I was immediately greeted and the associates asked if I needed assistance. They called over a fabulous stylist, Mastoora, and she helped me find amazing options that fit perfectly. I felt so confident and bought just about everything she put together. The one item they didn't have on site in the color I wanted, they order for me at the register. I even got Mastoora's number so that I can schedule a styling appointment at the store in the future. feel like everyone there, especially Mastoora, went above and beyond to help. I will be back!

This is a great little shop. The inventory is incredible. If you are looking for holiday wear or…read morejust to reinforce your everyday wardrobe no doubt you can get it done here with the incredible staff and prices.

Just have to say, I will only come to this location only. I wish I could remember the young girl…read morethat helped me a week ago at this location. Tall brunette, sooooo friendly with amazing customer service skills! She knew what I was looking for and it was just a fast, pleasant and successful shopping trip! I was able to find three new tops and a pair of bottoms. This location is BY FAR THE BEST OUT OF ALL THREE! I'm unsure if they are all owned by the same person, but if they are, and you're reading this, you need to get your other locations to this caliber (PLANO). I drive the extra miles to come here vs Plano. The staff with friendliness and customer service goes above and beyond at this location and is why I will always come here instead of the others. Plus the selection is much larger. Again amazing staff, they are the reason for my repeat business.

Do not waste your money on this company. Their prices for the quality of their swimsuits are awful…read more This is the most expensive swimsuit I have ever bought in my life. I usually only buy swimsuits that are $20 from target but I decided I wanted to treat myself because I could not find a swimsuit that fit my body well. I caved and bought this swimsuit for over $200 thinking it would last me for years. I had only worn this swimsuit 3 or 4 times and the underwire of my top came through the fabric, poking into my skin. I take very good care of my swimsuits and do not machine wash them. This should not be happening after the FOURTH time of wearing a swimsuit. I reached out to customer service and said they cannot do anything after the 21 day return policy. I am EXTREMELY disappointed in the customer service and quality of this company for the price I paid. So save your money and spend it elsewhere.

This week's sample sale is for The OUTNET (11/18-11/26), and I've already gone three times. The…read morespace is clean, organized, and the racks are constantly being refilled and straightened. There's a great selection of top luxury designers - clothing, bags, accessories, and shoes. The staff has been amazing despite the crowds, and Ray in particular went above and beyond. Offered to help, grabbed bags, searched the racks for specific pieces, and double-checked details to make sure my questions were fully answered. Truly a standout example of customer service. Thank you, Ray...my wallet and I will definitely be back!

I've been to a few of these sample sales and they are absolutely worth it! They're so organized and…read morehave the line situation fully figured out. All of the employees are extremely helpful and I always end up leaving with a good deal. I would say you probably wait in line an hour max if it's busy (like one of the first days) but sometimes I've just walked right in

was in the store today, and I do liKe it and have shopped there for years, but, today, was truly…read moretreated like crap. One thing I was purchasing was marked half price and was told no, I couldn't have the discount. Just, strange. With Stag Provisions and Ralph Lauren on the same street, they should at least sell things to people. BTW: been shopping there since they opened in Dallas down the street on Knox. The store manager and sales person I did not know, I miss hte usual staff. Not again. Dallas has too many amazing shops for this!

Fantastic service. Great value. Helpful, friendly and knowledgeable staff. Love my new suit!read more