Clothing is fun and cute. Shop is clean and well organized.
Sadly...despite how cute it all is, the owner has made a mistake.
In a boutique of the style, you really need amazingly, friendly and outgoing employees. Every shop of this type that I enter has the nicest people who are truly helpful.
Unfortunately, the only employee aside from the owner was a guy who couldn't care less about helping the customers.
He was rude, had no interest in selling items, and was more involved in what he was doing than taking care of the people in the store.
I don't know that I've ever met someone less adept at customer service.
It's hard to be a small business owner, but hiring the right staff is essential. read more