Great experience. Mike was great to work with…read more Has great understanding of vehicles. Was super helpful in getting us 3 party financing.

Great experience at Jersey Shore Motors. Mike was very helpful from start to finish, and went above…read moreand beyond to walk through all my options, thoroughly explain the details of the deal, etc. We are very happy with the Explorer we bought, and the price was extremely fair. Couldn't recommend Mike and JSM enough!

Pros: N/A Cons:…read moreUnresponsive to online inquires despite numerous follow-ups via their website.

We were travelling through New Jersey and got our Lexus serviced here. They did an outstanding…read morejob! Did what they said they would do, when they said they would do it, did a great job, treated us like valued friends (not old people passing through!), Excellent waiting area with snacks, drinks (hot and cold) and comfortable seating. Great Wifi. Grant, the service manager, moved to help us (and everyone else who came in) immediately, kept us informed and acted like we were VIPs. Fixed our car and it is running perfectly!

The service staff tries to be very accommodating. The prices at this dealership is competitive…read morewith private shops.

Formally expressing our extreme dissatisfaction with the persistent issues regarding our 2025 QX80,…read morewhich we picked up in August 2025 from Flemington Infiniti. Since that time, we have been utilizing Circle Infiniti for service, and I must report that the entire staff has been unprofessional, disrespectful, and condescending. They have provided NO assistance, frequently choosing to blame the customer rather than addressing the vehicle's faults. According to their staff, there is never anything wrong with the vehicle and they claim they are unable to duplicate the issues we are experiencing. Due to this lack of resolution, I have already contacted the corporate office and the matter has been escalated to the Better Business Bureau (BBB). Furthermore, our appointment yesterday with the regional technician was highly unsatisfactory.  Nicholas Flamini, the technician from PA and the staff at Circle Infiniti exhibited unprofessional behavior that was neither helpful nor constructive and in fact extremely condescending.  Nicholas was unhelpful and dismissive, implying that our concerns were untruthful and irrational. We have been addressing these ongoing issues for several months. Our primary concern remains the safety of this vehicle, which is particularly distressing given a monthly lease payment of over $1,200. Rest assured we've been trying to seek solutions regarding the ongoing issues with no intent of terminating the lease agreement.  The level of service provided by Infiniti throughout this process has been deeply disappointing and falls well short of professional standards.  We expected higher quality and reliability from this Vehicle and Circle Infiniti Service Staff. We do NOT recommend CIRCLE Infiniti, STAY AWAY !! A few Issues encountered: - AC shuts off in hot summer in the middle of a long drive and AC button activated when starting car in the winter. - door handles making noise when putting vehicle in drive sounds like a grinding - when stepping on brakes sounds like air coming out of it every time when braking - when putting vehicle in reverse driver side mirror stays facing down - headrest doesn't always connect to call has to end call and redial to be heard on second attempt - suspension keeps randomly adjusting at stop light; vehicle will lift and lower itself over and over - when takes off from a stop or when tries to pass someone rpms will spike up sounds like engine is racing, but has no power just revvs up and sits still - Infiniti puddle lamp/door light intermittently does not light up - Radio volume can't be changed just stays at same volume - Back up camera doesn't always work - Remote start doesn't always work from app or key

This was by far the best leasing experience I ever had. Dan was awesome - he answered every…read morequestion and was instantaneously reachable throughout the process. He got me a car with a better config than my previous lease for a significantly better price. Moreover, he got me exactly the color/interior combination that I asked for. Most importantly, he never went back on his word. The car was delivered to my home and the car from the previous car was picked up and delivered back to Volvo - all exactly as scheduled and with no hassle.

The lease to my car was up and I wanted to lease a specific vehicle in a certain amount of time…read moresince my previous lease was coming to a close. I also did not want to deal with a car dealership because you need a certain level of patience and determination to walk away with something you love without feeling like you were taken advantage of in some form. I found Ocean Auto Lease by doing a google search, Dan called me the very next day. He took his time to find out what I was looking for and stuck to my price range. Dan held my hand from beginning to end and I never had to leave my home! In two weeks my car was delivered to my door! I highly recommend Ocean Auto Lease and Dan.

CAUTION - Mechanics destroyed my brand new Porsche. Either that, or their engines last four years…read more Bought here, brand new, in 2021 Last month I took it in to Porsche Monmouth for an oil change. Next day I had engine troubles. Porsche told me to tow it in. Sounded serious. They inspected, called to say "I am going to transfer you to sales to purchase a new one" Then explained either that or I can pay 40k for a new engine (6 figures for a car 4 years ago and it needs a new engine) Left me with no loaner and no car for two weeks. After complaints and letting them know that every mechanic I spoke with told me the mechanics here destroyed your car, and multiple calls to Porsche NA (who informed me they will do nothing to fix the problem) I got a loaner, then "we can take 5k off the price" HAHAHAHAHAH. Weeks later I finally had it and gave a more aggressive call and then they come back with $15k off a $40k engine replacement. They then suggest to try insurance. So my insurance totals my car, says the repair cost is more than the cars value, and now 4 years, tens of thousands in yearly maintenance and 100k later I have no car. Cherry on top - they are charging me a fee for looking at the engine they destroyed and charging me for towing my car in (after telling me the tow would be free) Really? Kick you while you're down after totaling and junking your car. zero accountability.

Excellent dealership! Trust me as I have dealt with many! The GM Pat is a gem along with my…read moresalesperson Nick! the finance manager Gina made everything so simple! I highly recommend this incredible team for your next car purchase! I'm sure the service department is even better! I have 6 Porsche dealerships close to me and I went 90 mins out of my way to buy from this one! Thanks guys!!

I recently visited Circle BMW in Eatontown for service on my M440 and must acknowledge Bryan Raiken…read morefor going above and beyond to provide all-around exceptional service. Bryan not only exceeded my expectations by addressing and resolving all of my service needs without surprises, but he also took the time to investigate the root cause of service contract errors unbeknownst to me (the vehicle was purchased from a North Jersey BMW dealer), demonstrating a genuine commitment to customer satisfaction. From the moment I arrived, Bryan greeted me with a warm smile and a willingness to assist with all concerns. He listened attentively and meticulously explained the maintenance process in complete detail, alleviating any reservations I had. His professionalism and expertise were evident throughout the entire interaction through to the time all service was complete. What truly set Bryan apart was his proactive approach to customer service. Not only did he address the necessary maintenance promptly and efficiently, but he also took the initiative to look into concerns outside the standard scope of routine maintenance. Moreover, Bryan displayed remarkable patience and courtesy when addressing my questions, providing clear explanations without any hint of condescension. His willingness to go the extra mile to ensure I felt informed and confident about the service performed on my vehicle did not go unnoticed. During my visit, Bryan's dedication to customer satisfaction extended beyond typical service expectations. Despite it being near closing time and my car service complete, Bryan took the time to provide invaluable advice on an issue unrelated to the service, further exemplifying his commitment to ensuring my overall satisfaction. Bryan not only provided me with an informative response which put me at ease, he went even further to call Lupe for greater insight after understanding the level of stress the matter had been causing me. Lupe was incredibly professional and genuinely wanted to help. As Lupe and I walked out to my car, Pete came over to provide his insight and added support. Not only did Lupe offer invaluable insight, he went even further to mitigate the issue which had been causing me immense stress. I was amazed and beyond grateful for the extra efforts he went through at the end of the day when he didn't have to. Simply thanking Lupe, Pete, and the Service Center Technicians, doesn't express the gratitude I have for the extra time and overall dedication to excellence they provide to customers like myself. During a previous service visit in the fall, I had the privilege to get to know Pete. His uplifting and warm personality truly adds to the customer-focused environment at Circle BMW. Pete also introduced me to Rob, the Service Manager, who was the sole reason I returned to this BMW dealer for my latest service needs. Hearing how he manages and approaches customer service was a breath of fresh air. Customer service like I've experienced at Circle BMW doesn't exist in any industry nowadays. This team sets the bar high for the level of service that should be provided to all customers, it's truly unmatched. Additionally, I had the pleasure of interacting with Phil, who exemplified professionalism from the moment I arrived. His attention to detail and seamless coordination ensured that I was in the best hands, ultimately leading me to Bryan for an exceptional service experience. Overall, I left Circle BMW extremely satisfied and beyond grateful thanks to Bryan Raiken's exemplary customer service, as well as for the outstanding support provided by Lupe, Pete, and Phil. They are a true testament to the dealership's commitment to excellence, and I cannot recommend them enough to anyone seeking top-notch service. I look forward to my next service visit, knowing that I am in the best possible hands. Thank you, Bryan, Lupe, Pete, Phil, and Rob, for exceeding my expectations and making my experience at Circle BMW truly exceptional time after time.

Service department no longer returns calls or seem to care about customers with older models. Left…read more3 messages for my service rep and the mgr and no return call. When I finally did get someone they could not provide a loaner because of my time frame. Guess it's time to find a new dealer

Are you looking for a personal touch while shopping for a new car? Come talk to Niquay Wise at Audi…read moreEatontown in NJ. I just bought my Q3 and this experience was beyond any expectation. Niquay will take care of every question for you and the experience was a total breeze. She was very thorough and gave me confidence to purchase on the spot. Niquay adds a personal touch to what could be a very stressful transaction. I highly recommend her services if you are on a market! Thank you, Niquay for all your help!

So on a previous review the GM said that I should reach out to him .Jeff Spilsbury …read more I did and of course he was useless not even aware there was an open recall on the Audi Hybrid SUV Q5 All he wanted was the vin number so he could reprimand those responsible for leaving a woman stranded on the side of the road Not once did he actually care about her in the 3-4 emails we exchanged. Be very aware of where you buy your Audi or for that matter any Penske dealer when it's evidenced that the GM is clueless as to what is going on under his roof

Unfortunately my daughter found this place when she was shopping for a used car. They use pressure…read moretactics and took advantage of her naivety. Yes, she should have gone there with me or another adult but that does not excuse their behavior. I even tried calling twice to speak to someone to explain the terms but they never took my call or called back. She has learned an expensive lesson, sadly.

Update. Paid $957 for a tire rotation and front brakes, pads, and rotor replacement. Upon making…read morepayment with my credit credit, I was hit with a $18.00 surcharge for using a credit card. Unbelievable.