Great selection fair pricing. Fees are disclosed upfront. Pricing still very competitive with…read morefees added. Johnny was very helpful, didn't feel pressured.

My husband and I found what seemed like a great deal on a Dodge Charger through cars.com, which led…read moreus to Auto Hub. The car was priced about $7,000 lower than comparable models... almost too good to be true. My husband stopped in, spoke with one of their sales associates, and test drove the car. Everything seemed fine, so we made an appointment for the next day so I could see the car as well. After my test drive, I was ready to make a deal. And that's when everything fell apart. Once we sat down to finalize the numbers, the dealership began adding one questionable fee after another: a $2,000 "mechanic inspection" fee, $1,750 "commission" fee (which we were told was a discount from their normal $2950 fee), plus the standard taxes and DMV costs. Then came the biggest red flag: we were told that if we wanted to pay cash, we'd have to pay an additional 5% fee to make up for the "kickback" they lose from their financing company. The only way to avoid that fee was to finance the car through their preferred lender, with a limited down payment, and an obligation to carry the loan for at least 3 months. In 20 years of buying cars, I've never been told that I must finance a vehicle or that I can't choose my own down payment amount. It's misleading and feels like a scam. To make matters worse, 24 hours later the dealer actually called to tell us that the car had been "sold." The same car that had been sitting on their lot for over 90 days suddenly vanished right after we questioned their fees. It all feels incredibly slimy and shady. Bottom line: the price you see online is not the price you'll pay. Expect around $8,000 in added fees, pressure to finance, and questionable sales tactics. Buyer BEWARE.

I had a great purchasing experience at Malouf Ford in March of 2025. I dealt with their sales…read moreassociate, Robert Santoro who was friendly, helpful and easygoing. No pressure, no B.S. I purchased a 2025 Maverick they had on the lot. Prior to going to Malouf, I had already researched the Maverick in various trim levels, but also already knew most, if not all the details on the specific one I was interested in. Having that knowledge up front helped the sale process move along smoothly, and quickly. Robert patiently answered any questions I had, and made sure every "I" was dotted, and every "T" was crossed. While negotiating price, I also briefly dealt with the pre-owned sales manager, Justin (if memory serves), who was also pleasant, reasonable and easy to talk to during the process. On delivery day, Robert had my new truck ready to go, right out front, freshly washed inside and out with a full tank of gas for the drive home. The finance manager, Maureen DeLucia also made the process quick and easy with her friendly demeanor and efficiency. We spent more time just having friendly chatter than doing paperwork. Before I left the dealership in my new ride, Robert made sure I had everything I needed and that I didn't have any unanswered questions. I mean, we all know that this is how car buying should be with few exceptions, but the unfortunate reality is it doesn't always go this well. I'm happy to report that each team member I dealt with at Malouf Ford made my car buying experience headache free, quick and easy. Thanks to all!

i ordered wheel locks from ford accessories with the service fee to install them. I had my…read moreappointment at 8:30, and i went into their service center, their staff pretended like i didnt exist until one of them side eyed me and asked what i was in for, and he took forever to check my car in, and treated me rudely when i was actually reading the papers they handed for me to sign. then i asked a question and he got annoyed at me again, and then went back to pretending i dont exist after he handed me my receipt. i only made my way into the customer lounge bc ive had the pleasure of dealing with their rude/aggressive/pushy manager in the past when i was looking to buy a car from this dealership (dont, they add on at least 5-7k of junk fees), they took OVER 2 HOURS for a simple wheel lock installation (its not an engine rebuild), and i got thirsty and their fridge was nasty and out of their "complementary water". he apologized at the end but it genuinely shouldn't have taken that long

Above and beyond! My fourth car from Malouf, one Malibu and three CT5. Painless transactions…read morealways. G.M knows his stuff, Kevin in finance too.

First off in a day when car dealers treat you like an assembly line, Malouf Cadillac and Chevy are…read morejust the opposite. Gene Ponti, Bill T and Kevin (finance manager) are engaging, knowledgeable and the LISTEN. Just picked up our 4th car in 3 years from Malouf and while we could have gone anywhere, we keep coming back. They are honest and fair. I originally thought this one was going to be an XT5 but Gene asked me to give the CT5 a look and I am so grateful I did! Love the car and the ride!! I ended up with the exact car and packages - a rarity today when often your forced to settle for slightly different than your dream car. Thanks Gene and Bill and Kevin!! Best, John A

I leased or purchased my last 7 cars through Malouf. Yes, you need to haggle a bit. But, you will…read morealways get the lowest price for you car. I shop around before purchasing or leasing (typically online). Last week, my wife and I leased a car from Malouf at about $30 less per month than the closest competitor. I purchased a car today (my lease just expired) and when shopping around it was clear that Malouf had the lowest price. For the same make/modal/features, Malouf was over $1,100 less than the nearest competitor (Lester Glen). This takes into account markup over MSRP and dealer rebates. The Trailblazer I purchased was being sold by Malouf at $1600 over MSRP. BUT, they offered me a dealer rebate of $1,000, so the net addition was $600. Lester Glen (identical specs) was $1800 over MSRP. All American & Quality Chevrolet (Old Bridge) were $5,000 and $3,500 over MSRP!!!! Do your research then head to Malouf.

The manager got back to me to let me know my repair (a new engine on a two month brand new 2026…read moreequinox) was done. I got no information on the reports I requested which I describe below. My car has been with them since 1/9/ and it is ready to be picked up tomorrow. For this inconvenience, they said that they would comp my January payment. That is it! Totally unacceptable and I deeply regret leasing 4 vehicles from this dealership. Stay away. As soon as you sign, they will abandon you and defer all the issues elsewhere. I reached out to the manager of Chevrolet on 1/17 and, as of this posting on 1/22, have not received a response. I am requesting the initial report explaining why Chevy Malouf deemed my 2026 Equinox sellable when it now requires a full engine replacement after only a month and a half. The vehicle was also brought in for service less than a week after I received it, and I am requesting the invoice/report detailing what was diagnosed and what repairs were made at that time. After that visit, the check engine light was turned off but came back on two days later. This raises concerns about whether proper testing was conducted or if the light was simply reset without addressing the underlying issue. I plan to add all related documentation to my pending case with General Motors (GM) as well as with Consumer Affairs. I still have several unanswered questions: Am I responsible for my monthly payment if I did not have possession of the vehicle for much of January? Wasn't my lease calculated based on a brand-new vehicle with its original engine? Now that the vehicle requires a major repair, shouldn't the lease be reassessed, as the value is no longer the same? Why was I never offered the option to exit this lease and start a new one with a different new vehicle? I initially asked about this when the check engine light first came on and was told, "I don't know how you're going to do that." Today, Chris, the service manager, contacted me to let me know the new engine has arrived and repairs will begin. He has always been great to deal with. I am simply frustrated that I am having to deal with major service issues so early in my lease. There are still ongoing issues with this vehicle. I have had it for only two months, and this brand-new 2026 vehicle now requires a complete engine replacement. It is unbelievable that General Motors is choosing to replace the engine in a two-month-old car rather than doing the right thing and providing me with a completely new vehicle. I have completely lost trust in this vehicle. This has been, without question, the worst experience I have ever had purchasing anything--let alone something as significant and expensive as a vehicle. Due to the severity of this situation, I have opened a formal case with General Motors and filed a report with Consumer Affairs. It appears that the dealership is simply following General Motors' direction rather than taking ownership of the situation and advocating for the customer, despite being the entity that sold me the vehicle. This lack of accountability and customer support has only added to my frustration. I'm following up regarding ongoing issues with my leased vehicle, which I received on October 25. Since then, the check engine light has come on three separate times. While I appreciate that your team agreed to meet me at my home to swap out the current vehicle, I was later informed that there is no way for me to receive a different vehicle. This has left me feeling stuck with a car I no longer trust. I believe the right and fair resolution would be to replace this vehicle entirely or offer a comparable alternative to make up for the inconvenience and repeated issues I've experienced. Again, this is my 4th vehicle with them, so I have been loyal. Additionally, I have concerns about how the initial service visit was handled. When the check engine light first came on and I brought the vehicle in, I was told, "It was close to closing time when you brought it in, so they just checked it quickly." I find this response unacceptable and negligent, considering the seriousness of a check engine warning. I was also asked to provide proof of where I was told I could get my new car at the same payment rate as before, which I have done -- I can provide the screenshot again if needed. At this point, my confidence in both this vehicle and the service I've received is gone. Their solution is this is the car I leased, so I am stuck with it and have to deal with getting service on a brand new 2026 Equinox.

Met with Mr. Hamza Imtiaz, Toyota Client Advisor on Labor Day…read more I explained the type of car I was looking for, returned in October to test drive two used cars Once I decided on a 2019 Honda Civic with low mileage, he was able to work within my budget for cash A true gentleman, no high pressure Picked up my car today I highly recommend you contacting this person

Do not go there. Sales person spoke 1 word to us during test drives. They didn't offer options. We…read morewere so happy to walk out.

Picked up my new used car today, and TJ and the rest of those involved were very professional and…read moremade my purchase pleasant, so hats off to TJ and the crew. If I were to consider another car, Malouf GMC in North Brunswick would be my first stop. They deserve the five stars.

They misdiagnosed my car for needing an oil change when it needed a head gasket and refused to…read moreadmit that it was the wrong diagnosis it's their loss though because they lost a loyal customer and my car would've been in their shop needing at the least a head gasket but I am going for a new engine

I have purchased many cars over the last 28 years and have experienced a very diverse group of…read moresalesman within the more popular makers. I have yet to have all my needs met; being comfortable, respected, educated and more importantly impressed-- until now. My experience at Acme Nissan was simply amazing and they did more than meet expectations-- they exceeded it. From the beginning I was met with a warm receptionist and asked to wait briefly in a very nice and pleasant setting. The salesman "Andy Patel" in short is an amazing salesman and even a better person. He came across as genuine and not the typical car salesman-- his attention to detail, overall knowledge and interpersonal skills really sealed the deal. The entire staff at Acme Nissan should be commended for their professional presentation and the ability to truly relate to the average buyer. I would recommend Andy and the Acme staff to any car buyer

This review is for the service department. Although I normally post only positive reviews, I am…read moreextremely unhappy and frustrated after dealing with this place. It's been almost a year since I had the very unfortunate experience of taking my car here for the first time to resolve an issue, which left me with nothing except a headache and more problems ever since then. I would give negative 0 stars if it was an option. They charged me over $800 to replace an alternator (on top of $600 to remove my remote start system which they "claim" was causing issues). The first alternator they gave me was faulty (which they refused to acknowledge until I brought screenshots with proof from other places such as Autozone). They replaced the alternator with ANOTHER faulty one, which I just had replaced by my mechanic this week for $600 (much less than what Acme charged). I was there a total of 4 times last summer trying to resolve this issue, each time leaving with more problems than I went in with. My battery lights kept going on every time I left, and my car eventually wouldn't start several months later, due to alternator issues and issues with wiring that occurred only after Acme technicians messed with my car. When I tried speaking to a "manager", I was given the runaround about how none were available and would call me back. Six months later I finally received a call back, only after I started a case with corporate. The only solution that was offered was to waste my time bringing my car back AGAIN to a place that caused me nothing but problems since I went to them. Why would I want to do that and end up with more problems and headaches down the road?! Horrible customer service. I made it clear several times that I wanted some sort of compensation for the large amount of money and tremendous time wasted, taking a day off work to bring my car to my mechanic, being without a car for weeks last summer, and just overall awful experience. Needless to say, I got nowhere with it and am now out $1500 in addition to the new alternator for another $600, and $300 to fix the wiring issues, so well over $2,000. I have never experienced anything like this before in my life. I've been going to my mechanic for about 20 years and never once had an issue. I went to Acme once and have had nothing but issues. Definitely would not recommend. I am usually very fair and give people the benefit of the doubt, but in this case, I needed to express my frustration because this was definitely not resolved in a way that was beneficial, fair, or satisfactory to the customer. I also read several other reviews on here about people who brought their cars for service and ended up with more problems than they had to begin with. Normally I take those types of reviews with a grain of salt, but in this case I can't help but believe them after my own experience.