Tammie was very helpful and professional, she made the whole process seamless, I would surely…read morerecommend my freinds.

This company takes advantage of those who may be suffering economically, taking full advantage of…read morethe fact that they can charge whatever they want in the middle of a contract, which makes no sense whatsoever. The that I originally paid for has and on top of that, I told them that whoever was on the other side of my unit broke through to my unit the is in the system. It's still biggest day and they've done nothing about it. They're only solution was to leave my key. why would I leave my key? I want my stuff secure.

The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

A pleasant, breathe of fresh AIR. The staff outstanding…read more My girl, wish great success. Need an acknowledgement with supreme rewards attached. Thank you all End of day, last 20 minutes. Got it, done. Ya'll, gotta know her name Vanessa, my girl. Da definite bomb Thank ya Ms Lady We golden for life! Know dat, tight?

Customer service was great! Nico was nice & informative. He quickly went into action when I needed…read moreassistance. You may run into issues with the only one way in & out layout so you may run into other trucks blocking access to your unit or the exit when you're ready to go.

One of those places that stores your possessions for a nominal cost and you realize just how much…read morejunk you own. I'm going to be moving in April and have a son going into the Army in January, so we've begun taking things that we aren't using. I really should have a garage sale. Climate controlled units. Friendly staff. You can enter your unit until 9pm, but the "office" closes at six. I've see a few people that make me think they are living in their storage unit there late at nite, but I haven't reported them. My unit is $160 a month, and I think to myself, that at $160 a month, someone, somewhere, just might need to live in their unit. But that is not allowed, so I hope they aren't. They lock the dollies up inside the office onces its closed, so if you have heavy items to move, you should do so before they close for the night. You have to leave your driver license with them to use the dollies.

I have used this facility for the past few years after a house fire. TERRIBLE is the word used for…read moremy overall experience. Items stolen through the chicken wire used at the top of my unit. OVERCHARGING. My unit is supposed to be $189.00 a month with insurance. This month, January 2025, I am being charged $504.00 with insurance for the same 5X5 unit and no one will do anything about it. The poor reputation of this location is well earned. STAY AWAY. The office answers my calls but they have no power to correct mistakes and their seems to be no one that they can call.

I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

Checking in was no problem! Place was clean and easy to access. I was told whenever I'm moving out…read moreto just pack up and leave the door left up. Unfortunately, it was not mentioned that if I was going to move out in the middle of the month that I needed to let them know 10 days before billing. READ THE RENTAL AGREEMENT because I didn't. Unfortunately sometimes moving is unexpected. I moved out the middle of the month and didn't know that a notice was needed before the billing cycle, therefore I was not refunded for the other half of the month. Also every year on the renewal there was a $75 increase a month. So after 2 years my unit went from $176(including insurance) to 326. So yea it was much cheaper to leave. Oh well.

I went online to purchase my storage unit. It was very easy. The storage was very clean. The next…read moreday I got a chance to talk to the manager about the cylinder lock, inwhich they had not drilled the holes for, because the units were brand new. He offered a refund, I said no, I would just like to have a lock. He gave me one and apologized for the inconvenience. Overall customer service was great.

This is the cleanest, nicest, most efficient, and best customer service oriented UHAUL I have ever…read moreneed to, thanks to Jeff Fowler! Easy to reach via 285, my truck was neat as a pin, brand new with 4000 miles on it, and Jeff took the time to ensure I knew everything about operating the vehicle before I left. You want to use THIS UHAUL business! Don't waste your time at other places where they don't treat you like their #1 priority. I am thrilled with the quality, service, and great prices at this Washington Rd UHAUL in College Park!

The employees didn't wear masks but they were very friendly and assisted me with what I needed…read more There's no parking so you have to park on the side or right at the front of the store which is directly in front of a self service car wash so you should be mindful where you park.

Top notch customer service with a smile! Clean facility and very knowledgeable about the facility…read moreand products offered. Highly recommend!

Great Staff. Clean and safe! Best one in the area! I…read morethought that I needed a large unit, but the staff help me find a better size. They saved me money.

Very friendly people and 1/2 price for the first 2 months :-) the spaces are big and easy to…read moreaccess. I needed one big enough to store my convertible for the winter.

This location is right off of Cobb drive between Cumberland and 285. Pleasant service but not cool…read morethat they leave for lunch and lock up and have people waiting. According to the lady they don't know what time they are going to lunch. Seems like that is more selfish than customer service oriented. Not a good way to run a business. So call first and check they are there. One poor man waited an hour and a half while paying the movers!! No bueno!!***while the manager wrote a comment below that unfortunately is not true. There was not a sign on the door and in fact I suggested there be one posted. It was longer than 20 minutes..I myself was there for longer than that... disappointing when people make excuses...instead of working on the opportunity to improve their services.

Malcolm is great with communicating with customers. Any issues get resolved with a clear, concise…read morepath to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible. There is a gravel lot you can use for parking while using, or one of the loading bays.

I've had a unit for over 3 years with no issues, facility was clean. Since new management has taken…read moreover, my unit now has rodents.. RODENTS.... Over $8,000 worth of items ruined! The halls leading up to my unit smells like a bum is living there. Management is aware, was told "you never now who you're renting next to". If I was you, I'd find somewhere else to store your items. We are at a complete loss of all our items now. AND have to move the items out ourselves and dispose of them. This place went from 5 stars to -1 stars!