Sadly, our Uncle passed away several months ago. He was a very organized man and planned for…read moreliterally everything, including his death. In 2007 when RMI was doing business as Rye Monument, he went in to arrange that when the time should come, they would engrave the year of his death on the already existing family headstone. He paid, received a receipt, and kept said receipt for those who he knew would be doing his afterlife planning. When presented this receipt, RMI informed us that they no longer did headstones, they do kitchen countertops; no offer of a possible solution, referral to another company, refund ($250), nothing. Unfortunately, we have been trying to get in touch with the owner, Mr. DiPietro, for weeks to resolve this, to no avail - we're constantly being told they'll call, but they never do. Whether they're doing business under a different name now makes little difference, the services have been paid for. We're not really sure where to go from here but just wanted to express our deep disappointment as to how this has been handled, as if it's not bad enough to lose a loved one.. This is a company in business for almost 40 years (under one name or another), makes me wonder how many more people out there like us have been left empty handed, as well as with an incomplete headstone for our loved one due to their lack of business ethics. "Ethics is knowing the difference between what you have a right to do and what is right to do." - Potter Stewart

Absolutely stunning work from start to finish. I worked with RMI Surfaces to install marble…read morecountertops in my kitchen, and the whole experience was top-notch. From the first quote to the final install, their team was super professional, helpful, and clearly knew what they were doing. They helped me pick out the perfect slab (their selection is gorgeous), and the attention to detail during installation was incredible. The seams are nearly invisible, and the finish is flawless. You can tell this is a family owned business that really takes pride in their work. My kitchen looks like it came out of a magazine, seriously, it's that good. If you're thinking about adding stone to your space, don't hesitate to call these guys.

I had a great experience working with Maggie and Damien from start to finish. The quality of the…read moremarble exceeded my expectations, and the craftsmanship was excellent. The team was professional, knowledgeable, and helped guide me through the entire process. Installation was smooth and completed on schedule. I highly recommend them to anyone looking for high-quality marble and reliable service.

So easy to work with! Reached out about a custom vanity top and got an immediate response, amazing…read moredeal and wonderful service. They kept me updated each step of the way and even helped pick out the right stone for the look I was going for. Very grateful to have found them! Highly recommend!

Sometimes you find a gem and this business is one of the gems. So easy to work with, good prices,…read moreand beautiful countertops. Honestly so helpful too! I was looking for undermount sinks for so long and they sent me one to suggest I buy and that was better than my hours of searching. They finished the job so quick and the countertops look amazing. I'm so happy I found Milestone while renovating my place. I really suggest you use Milestone! Really really really great!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

I had a good experience with Gomez Stone Express! Fernando…read more( the owner) is very professional, they did a great job. I will hire them again if needed.

I put inquiries to build accent wall for fireplace, Fernando provided prompt quote and did…read moremeasurements next morning. They arranged installation a few days later, very efficient. The work completed with fantastic results and they cleaned up the site afterwards. Great team to work with.

We are beyond impressed with JCS Marble & Granite! When we realized our new cooktop wouldn't fit,…read morewe needed the granite cut to make it work. Tony and George came out the very next morning--on a Sunday, no less--and not only widened the opening but also repaired chips around our sink and sealed the countertop. Now it looks brand new! They took their time, carefully hung plastic to keep our kitchen clean, and did an outstanding job. We highly recommend them!

This is the second time we have used JCS Marble & Granite for a renovation. The granite…read morecountertops are beautiful. They are wonderful to work with and the installation was perfect. Fairly priced. We highly recommend JCS for your build/renovation.

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

I had a difficult time finding a specialist to polish and seal our marble kitchen counter. I texted…read morewith Daniel (btw, I did not get a response initially going through the website) sent him pics of our kitchen, two gas fireplaces and powder room. He emailed the estimate and scheduled an appointment. The crew of 3 came on time (From Woodside Queens to Huntington) George, who was the chief was easy to deal with. They worked efficiently and neatly. The entire experience was smooth and as hoped for, no surprises.

Marble lite does phenomenal work. Jorge and Martin were the technicians that were dispatched to my…read morehome to polish my black granite floors. They were on time, covered my crown molding to avoid any damage and did an exceptional job bringing the natural shine to my once dull floors. Jorge was very helpful with explaining on how to clean and preserve the natural shine of my floors. For the price Marble Lite was in the same range as other companies. Overall I was pleased with the pricing and the outcome.