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    Crompond Contracting

    3.4 (5 reviews)
    Open 7:00 am - 6:00 pm

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    Best Plumbing Tile & Stone

    Best Plumbing Tile & Stone

    (22 reviews)

    $$$

    I find it difficult to comprehend how this place stays in business. We went there on a Saturday of…read morea holiday weekend in hopes of a sale. The location was closed, so we dropped $3500 the same day at their competitor. The second time we tried to give them business, it was horrific, and should've ended up going viral, if we had shot video. An older female employee was barring the doorway, refusing to let a repeat customer into the showroom. The customer ended up telling us an incredible story of the nonsense they were put through by this woman in particular. We got back in our car and ordered the materials for a five-figure (before labor) job at another competitor. Avoid this business at all costs.

    If you are a private homeowner, I would avoid this store for your faucet needs. I ordered a Kohler…read morekitchen faucet in 11.11.25. I was told it would take 4-6 weeks to arrive "on the truck". After 6 weeks, I called and was told it had not arrived. Late December, I again called and was told the faucet was in but the covers to cover the previous holes had not arrived. I was told I could pick up the faucet from the warehouse in Somers if I called at an hour ahead. I decided to wait. Two weeks later I called again and was told the covers were not in, but should be on a delivery in late January. At this point I asked if when the order was complete, would I pick it up in the Yorktown showroom, and was told all orders had to be picked up in their Somers warehouse (12 miles from showroom and an additional 8 mi from me). No showroom pick up option but "I could pay to have it delivered by UPS". I asked to speak with a manager and voiced my concern that their customer service needs to be addressed. At the time of sale, I paid in full, was never told that the items would need to be picked up in Somers, was never contacted in the many weeks that followed my order to update me re: the status, and felt it inappropriate for me to be charged a UPS delivery fee. The manager said "it's not our policy to followup on orders". Re: the issue of no notification of pickup in Somers, her reply, "she's a new salesperson". Complete and total disregard for my concerns. She had no customer service or satisfaction skills whatsoever. No attempt to remediate the situation. When she could not give an order completion date, I told her I would consider cancelling the order, and she said "go ahead, I can do that for you". Consumers have many options. Kohler faucets are not cheap. Choose your store carefully and buy where you will get the service you are paying for!

    Allen Carpet & Home - Beautiful Stanton Carpet now every in stock style color and pattern now on sale at Allen Carpet and FLOORING

    Allen Carpet & Home

    (14 reviews)

    Decade ago chose Home Depot aka "Home Despot"/"Agent Orange" for carpet…read more This time shopped right next door at Allen Carpet for 1150 sq. ft. of Karastan Risque WearDated nylon carpet for 4 bedrooms, hallway and stairs. Pleased with sales experience, on-time delivery, and installed within 3 weeks of order by a two-person crew. Can recommend Danny in sales, Irene in scheduling, and install team headed by Marvin. Pluses: * Lot of carpet choices in terms of grade and type of material * Knowledgeable sales * Install team showed up on time, as promised * Very little excess carpet after install * Seams were logically and inconspicuously placed * Price was all-in: delivery and freight, 6 lb padding, rip up, $200 stairs surcharge, moving large pieces of furniture and putting it back, labor, and sales taxes. * The crew worked non-stop for 12.5 hours to complete the job in one work day. Much appreciated. It's hard work. For an exact quote: Leave a $100 deposit and Danny comes out to your house. He measures and works up a plan how material will be used with the least waste. Tip: Chose 8 lb padding for less spongy feel. For us, standard 6 lb was fine in the bedrooms and within specification by carpet mfr. Alert: buyer is responsible for haul away of old carpet. Old carpet is cut up, taped and bundled. Here in Cortlandt, bulk pick up is once monthly. Perhaps years ago, installer would haul away old carpet. As explained to us, new risk of bed bugs means old carpet cannot go onto truck. Makes sense. Overall impression: professional operation. And they move a lot of carpet.

    So, two hours late, brought the wrong tile, promised to finish in a day and then ran out of tile…read more Promised to bring brass reducers and never had them. The sample given to me was not the flooring that was brought. Horrible company! They have no idea what they are doing. Parts of my floor are still bare. Stay away. Salesman Tylor is a liar.

    Crompond Contracting - contractors - Updated May 2026

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