A lot of tile stores to choose from in the area....some has great customer service but less…read moredesirable tiles and costs were higher. Finally, decided to go with Swan tiles. We are kinda skeptical so decided to reach out co-yelpers who gave Swan Tiles a 5 star and they vouched for this store. So I went for it. Kingsley was our sales person...he answers our email as promptly as he could. He is accommodating to our requests. For countertop, they ask for 100% down payment. Don't dismay because they accept credit card so in short you have protection. Why a 5 star? We are happy with our salesman, good price, and they did a great job. Delivery time is good as well. Mr. Liu , the lead guy of the installation team, is awesome. He knows his craft very well so set aside your ego and lIsten to him when gives you an advice. Make sure that you communicate well what you want if you are making changes , example us changing the size of the sink, so you won't have any issue. I definitely will use them again.

Terrible company, don't buy from them. Stuck up employee (Eric) and manager. I purchased 3…read moreSilesstone countertops and 4 shower sills. They couldn't create 1/8 slope on the shower sills so I needed to have them done somewhere else. Eric said company policy won't allow Swan to drop off the sills next door at De Luxe Cabinetry and Tiles. On the day of installation, workers came without a shower bench. Then all of a sudden, the company policy allows them to drop it off next door. When I measured after the trapezoid bench top arrived, I realized Swan polished the wrong side. Eric and his manager were unwilling to recut another piece or provide any form of compensation. This trapezoid bench top was already sloped. Swan only offered to polish the other side. But what good is that? It's already sloped. Even before it was sloped, polishing the other side and then cut flat the polished side would have made the bench top too small as it was measure as an exact fit!!

Honestly couldn't go better. Answers calls and texts. Came on time. Knew exactly what he was…read moredoing. Was straightforward about price which is much appreciated. Will definitely recommend and will be using again.

Gari was fantastic to work with from start to finish. He responded quickly to my initial request,…read moreprovided a clear estimate and plan, and communicated well throughout the process. He handled drywall repair in our basement after some plumbing work--replacement drywall, taping, mudding, sanding, and corner work--and left everything in great, paint-ready condition. The job was done carefully and professionally, exactly as discussed. Most importantly, he made sure the job actually got done on schedule and with no stress. We were very happy with the quality of his work and will absolutely be hiring him again for other projects around our apartment. Highly recommend!

Terrible terrible terrible. We were given a run-around and took over 5 months to receive our order…read morewhen we were told 2-3 weeks. It was the most HORRIBLE experience EVER. The product overall isn't the best quality... in the showroom everything looks nice and shiny but the product is cheap quality and poorly made. I know that several of the other reviewers had mentioned that had a great experience working with Danny and definitely can't say they same. As the product was delayed time after time after time Danny wasn't responsive I would have to track him down and had to call repeatedly to get in contact with him. Please find another place there are several in the area.

Danny is absolutely amazing. He went above and beyond his way to help us obtain the kitchen of our…read moredesire. The quality of the cabinets and countertop are also amazing. I went with the Maple Cherry Rope cabinets and the Colonial White granite for the countertops. His 3D sketch helped me and the contractor tremendously. He is always prompt and courteous with his responses. You will be in great hands with Danny. He made a stressful and confusing situation when you're shopping for your first kitchen remodel, to something that ended up being an engaging learning experience. I can't phrase him and his company enough.

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!

Never did get to put up the pictures. Here they are. Recommend this business highly for all of your…read moreceramic tile needs.

Just go there! Marino Tile in Astoria is the place to go…read morewhen shopping for tile! Diane and Joe both are helpful and patient when you're trying to decide what you need for your space, for even the smallest job. Parking is limited in that area, but no worries: just call them, and they will direct you where to park. Places like Home Depot cannot compare with the individualized service and care you will get here, not to mention the quality of the tile. Like I said, just go there, and support small businesses. You'll be glad you did!

Small shop that I ordered kitchen floor tiles and a shower stall doors from. I don't recommend the…read morekitchen floor tiles - they chip easily and weren't flat, making the floor a little uneven. The 60" x 76" matte black shower stall doors we got here was $570 and so far so good. The owner is nice.

Andy sells terrible cabinets that cracks and chip easily. I came to him with some of the doors that…read morewe ordered that have cracked and chipped in the few months that we had them. He said that it's normal to have these cracks and the wood expands and contracts, creating cracks. They have a repair kit that they can order, but that's about it. I should not have to order a repair kit for new cabinets. Some of the doors don't match up and I have to re-install the hinges to make them right, because the adjustments still aren't enough. They come out of a factory like this, how can they let that slide? I contacted the manufacturer and they ended up replacing 2 doors, but they really should replace all of the damaged doors. Andy and 21st Century cabinets do NOT stand by their product at all and now we've spent thousands of dollars and are stuck with cracked cabinets.

They are very busy which is good for them. A wide variety of selections. Just wish the ones I…read morepicked were in stock... Otherwise, they were very helpful in guiding you to selecting the one for you. They have a wide variety of colors too and give you their feedback if they think something isn't right or of standard size.

Yo this store is so doodoo RITA, the worker, scammed me and had horrible communication that left…read moremy dad in tears and everything was low quality. I would give 0 stars if I could. Everyone that comes in here is fat

Usually I go to IKEA to look at kitchen set ups and showrooms for inspiration but Downtown Flushing…read morenear College Point Blvd has some great showrooms. It's near a Home Depot which is convenient if you need any home restoration supplies. The showroom was clean and had updated, modern kitchen designs which I liked. The consultants were helpful and were there to answer any questions. I have the sea green tiles that they had on display but will change them in the future to match new marble countertops. The consultant stations had clear screens so they could discuss pricing and other options in a safe manner. They have a large variety of options for cabinets and tiling so it was nice to go through their endless amounts of samples.

Moved out to a new place in January and went here to get new cabinets and countertops for the…read morekitchen along with getting the bathrooms remodeled. The workers here were very patient, honest, and kind despite us going back and forth on what we wanted since there were so many options. There are more choices than displayed in their showroom (I didn't know they also carried shower heads) and they have a circular that may lead to more inspiration for your home. After picking out everything, they quickly crunched out a quote and I was surprised at how reasonable the prices were. We looked at a few other spots down College Point Blvd and they all turned out to be more expensive than here by quite a margin. Overall, the process was very smooth and quick and the quality of the material was on-point. I am very pleased with the results and would recommend anyone looking to remodel their kitchen and bathroom to come here.

I was referred to true stone and tile from two close friends of mine who used them. I couldn't be…read moremore thankful for their recommendation. True stone did a beautiful job on our counter and on our island with waterfall edge . They work quick, super professional, and great quality work. The only problem is they did such a good job my wife is already talking about re-doing our bathroom

From the owner: We are New York's premier countertop specialists…read more We specialize in custom countertops and tile installation