This place doesn't deserve not even one star. Manager Shawna is not professional or friendly with…read moreany customers. She seems lost there is no good communication with the staff. Beautiful place shitty managers. I do not recommend this place what so ever. Do not waste your time.

The place still does not provide tracking number when you order, and they can't tell you definitely…read morewhen your order will arrive (which is crazy in this day and age i know). The tiles sales person is horrible. First, she is out of office. Then we left multiple voicemails, and she NEVER even called back. We had a question on a tile we saw in the showroom and want to inquire about the price. Simple question right. 2 weeks later, still can't reach this sales person. And oh, btw, she is the ONLY one who can do tiles. Crazy way to do business at this place if you ask me. We are taking our business to Tile America who has much more friendlier staff.

Express kitchens measured my kitchen wrong to fit cabinets and measured for 30" under sink cabinet…read moreand when my contractor went to put it in he said it was supposed to be a 27". Express Kitchens then said I had to buy another cabinet and would get a full refund at the end. At the end I DIDN'T get a full refund. Then they measured wrong for my back splash and charged me an extra 400 plus dollars for that. All in all had to pay almost 600.00 for there mistakes and refused to give back proper refund for the different size cabinet because I paid for a 30". What a poor way to run a business, after spending 20k plus on my kitchen. Not too mention they measured wrong at my brothers house last year and charged him an extra 1k. Disgusting experience!!

Express Kitchens Stamford was fantastic!! From over all design to many choices! Rich our salesman…read moreand designer was helpful and nice with good ideas. Brian the installer was also great! a real perfectionist. Thanks Express

Alex and his team are very professional, neat with an eye for details. They remodeled our kitchen…read moreand our bathroom and painted our whole downstairs and we are pleased with all of their work.

Good experience…read more Quality work, done in a timely manner, strong communication which made it easy to work with them.

We wanted to remodel all of our bathrooms, change lighting and replace vanities and expand the…read moreshower. While we got quotes and met a number of contractors and construction companies, Carlos-Waypoint home improvement was most professional of all from the inception--providing a clear explanation of services based on the scope, transparent in dealings and meeting the timelines. Carlos is mindful of customer time and an astute professional who doesn't exaggerate and then reduces the price quote. It is apparent that Carlos has significant years of experience in remodeling the bathrooms, tile work, replacing or putting vanities or replacing lighting and faucets. He could easily draw a rough design for our 4 bathrooms, assisted in suggesting the right material for remodeling without focusing much on his own interest of increasing scope of work. Carlos and his team did a phenomenal job with lighting, tile work, putting the vanities and paint. During the work, there was leakage in one of the bathroom and being a licensed water restoration expert, Carlos was easily able to spot the problem and took appropriate steps fixing the problem making us comfortable as compared to some of the other organizations who like to panic the customer first and adopt unfair means. I would highly recommend Carlos- waypoint home improvement to anyone who is looking for skilled services , honest dealings and getting the work completed within timelines and agreed budget.

Carlos is extremely professional and very personable. His proposal for my bathroom was very…read morethorough and well thought out. He took the time to discuss ideas with me, and how to maximize the most for my money. His ideas were on point with what I had in mind for the space. I have not officially hired for my project yet- but I hope to work with Carlos in the near future.

Nice inventory. But …read more.. ... Beware of the misleading advertising "40% off storewide, April 20 - May 5". The retail price posted on each item is already (supposedly) 40% the original price that is also posted on each item. Note - this is prior to the "sale". Then, when the sale begins, the "sale" price is NOT 40% off regularly posted price. Rather it is 43% off the supposed original price. This equates to the truth being the sale is a 3% discount; NOT a 40% discount. Just something to keep in mind so you aren't tricked into thinking you are getting a 40% discount. You are not. You are getting a 3% discount.

Had a horrible experience with delivery. Apparently they only offer curbside delivery.....for tile?…read moreI had to carry in over 300 pounds of tile myself. I called corporate in an attempt to get a refund for the $115 I paid in delivery fees only to have to carry in the tile myself. Would never purchase from here again.

Working with Stefanie from Tile America made my bathroom renovation a breeze. Her expertise and…read moreguidance made what could have been a stressful process very easy to navigate. She understood what I was looking for and delivered! Thank you Stefanie!

When you ask for help the sales people say they are too busy. Unbelievable! They act annoyed that…read moreyou are shopping in their store. If you start with one sales person no one else dares help you if you return if the original sales person isn't working that day. Prices were also changed randomly- raised when I gave credit card to pay.

I had the pleasure of working with Donna, and I can't recommend her enough. The showroom is…read moretop-notch, offering only high-quality products. I had visited a competitor who tried to upsell me on some of the most expensive fixtures out there, but Donna was different--she listened. I told her I was on a budget but still wanted great plumbing, and she delivered. She helped me choose fixtures that exceeded my expectations without breaking the bank. She supported me throughout the entire process, and everything arrived on time--even when I had a couple of change orders. I'd definitely recommend them. And they are priced very fair-I compared them to Amazon and Build.com and they were always cheaper.

This plumbing supply store was recommended by a friend. However, the salesman I met there was…read moreincredibly rude and condescending. He was not helpful and acted as though every question that I asked was idiotic. I will never set foot in there again because of the way I was treated. There are other plumbing supply stores in the area with much nice sales personnel, excellent selection and displays - like Plimpton & Hills on Research Drive