Brady the owner has been my trusted mechanic for years now. I trust him with my life and bike…read moreobviously that goes hand in hand. I have always been treated with professionalism and suggestions that only need of repair or to better my riding experience. What more could you ask for. I appreciate B&B Cycle Pro and will continue to recommend one of the best Sonoma County Motorcycle pros worthy of continued respect and guarantee his jobs/ professionalism no matter what. Secured my business and loyalty until I am done.. so I guess our lifetime! Thank you Brady. You are appreciated.

Just picked up my bike from B&B. Although I had to wait a week to bring it in (which tells you how…read moremuch their service is in demand), they turned it around in a day. Changed out all the fluids (oil, coolant, hydrolics) so bike good as new (other than a near-dead TPMS battery I asked them to ignore). The bill for the service was reasonable considering the work that was done. If I weren't (regrettably) selling my bike, I'd bring it (or another one) in for service in the future.

Everything I bought and verified through Folsom Harley would fit my bike. (07 night train) Rotors…read moretail lights. None of it fit. Steve is amazing, Dialed me in, installed the correct parts, custom-made some. I'm excited for the summer! Shop rates are fair too! He was recommended by my brother and mechanic of 40 years that doesn't wrench anymore. Thank you S&J! You will be seeing more of me in the Future!

Blames custmer and puts 10 year old tires on bike as new! POS, over charged and rode the bike in!…read moreAfter complained put me back of the line 6 weeks!

Taken my BMW F800ST here twice…read more Once for an oil/filter change plus new tire install at which point while balancing the rear tire they discovered by rear wheel was out of true. Found a used but straight "as new" wheel on line for $100 and they installed that. Would never have noticed but for them but better safe than sorry. Recently they fixed my on again/off again front brake and intermittent brake light. Debris in the brake fluid and the calipers hadn't been serviced since new. Will be returning for sure. So glad they are around as many many dealers have closed. They service all Euro brands of motos.

Very professional and accommodating. Friendly staff and eager to help! Great location by the Corby…read moreAve the car dealerships

I just had my 6k mile service and my scoot is like new! Trustin even went above and beyond to swap…read moreout my horn fins for me. Good attention to detail and job knowledge are well beyond the average Joe Vespa Mechanic. And he's "Robot" certified!

I don't have my 150 yet but I'm much more confident shopping for one after speaking with ISS about…read morepurchasing a second hand scooter. Very thankful to have found someone to take care of my scooter when I find the perfect one!

From out of town visiting friends for the week My Road King…read morewent into limp mode and towed over there to Sonoma County Harley Davidson. Kathy did an outstanding job getting the bike checked out and repaired in no time. The shop also spotted some other maintenance items to get taken care of when I get back home to Grass Valley These are good people you can trust your bike with - Kathy is the best!

My experience with the Harley-Davidson in Sonoma has been deeply unfair, deceptive, and…read moreunprofessional. After bringing my bike in for lost keys, a repair I was told over the phone would cost a few hundred dollars was suddenly inflated to a thousand-dollar charge for a new fob system. When I calmly questioned the owner, Phil, about cost-effective solutions, he dismissed my concerns, rolled his eyes, and walked away. During that first service, their installation of the new fob system compromised the bike's wiring, resulting in the security light staying on. To fix this, they installed a red light bulb that ultimately melted the housing of my custom smoked lights. When I returned to address the melted plastic, the manager initially admitted the damage was their fault, but then told me I had to pay for the part. After I declined to pay, he informed me that Phil had added a note to my file banning me from the dealership solely because he believed I had written a bad review. This level of retaliation and poor service is entirely unacceptable. I will be escalating this matter to Harley-Davidson corporate and the Better Business Bureau to ensure a thorough review of this partnership's practices.

I am from out of state. Juan got me a great deal and set everything up. I flew in and rode my…read morewife's new Can Am home. Juan was great to deal with. He gave me his best offer and there was no pressure. I highly recommend contacting him and checking what he can do for you.

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

Personally known the owner Mark for years. Licensed, solid dealer and very amazing person. Every…read moresingle bike is gone through. I've bought quite a few bikes from Mark never had a problem. Highly recommend Mark and his shop to anyone looking to buy sell or trade a motorcycle.! He helped so many people get on a bike, also does towing!

Great service and even better people. Well worth the drive. As a long time customer of Cycleworks…read morein Healdsburg it was great to have the shop continue after Richard retired (again).

Needed some tires pulled from some rims on my wife's scooter. Local auto shop said they couldn't do…read moreit, but recommended Cycles Works. They were friendly, fast and professional. I'll be back for any scooter/ motorcycle needs I have.