I have purchased three cycles from Euro Cycle. One was an electric Zero. One was a Royal Enfield 650, and one was a Vespa 300. I really enjoyed my interactions with this dealership. I have found them to be very responsive, with excellent customer service and attention to detail. My last purchase of the Vespa was with Mitchell, and he was an excellent sales person, very thorough and enthusiastic. They have a big inventory and an inviting showroom. I think you'll be pleased. Highly recommended! read more

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I should have known better Department. As long as I have been riding - 66 years - M/C dealers in N.Cal have traditionally been closed on Monday. But believing their website, we took the 40 minute drive over there to get some BMW label Motor Oil. 10 am Nobody there. 10:30 nobody there. A variety of conflicting hours are posted near the doors. No telephone number posted. We wandered away, not terribly surprised. But Not Happy Either. read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

I live to give the Shop 5starts of helping me got me dream bikes! The story started from last year when i was backed to the road on 2 wheels for a long break! I searched for a good size, easy to handle motorcycle, when i went across Euro Cycle Sonoma website and inventory, i saw a 2023 Royal Enfield Continental GT 650 ( a Cafe Racer motorcycle style) i contacted the shop and the owner was very generous to gave me a good deal on the bike with $4500 for a used 1 year old with 2000 miles . I love that bike and was enjoying it for some time. Then , i updated to a bigger one, i when with Harley Davidson Cruising style. I got the 2022 Nightster 975 and traded in my Enfield. I now like the way Harley is, and enjoying the road more with more relaxing riding style. Then i was searching for my dream bike after understanding my lifestyle of riding, H-D Low Rider S is the one! I had been searching of different places, when to H-D dealers, tested drive some. And finally again when and check Euro Cycle Sonoma website and inventory. Coincidentally, they had the 2022 Low Rider S with very low miles, only 2500mile, almost brand new. I then called them again, this time Nico who is helped me throughout the buying process, he is very kind and patient, professional as sell always following up and check on you even after you got the bike. 5 starts for Nico! I would highly recommend if you come to the shop, looking for Nico, you in a good hand of getting your dream bike! Now back to the Low Rider S , it's an amazing bike like new, clean and good taking care of by the last owner. I'm in love with it, nothing when wrong. Riding like what i expected. Awesome ,awesome, awesome bike! This time i traded in my Nightster 975 with roughly 4000miles in it, the owner was again , very generous , he gave me great deal to walked out the door $9500 with traded in my Nightster for my Low Rider S. Nothing more happy than it! So now I'm happily enjoying the road with my dream bike. Sound out for Euro Cycle Sonoma for there services, go to Euro Cycle Sonoma, go to Nico and the owner. You will happy getting your dream bike! read more

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It was a pleasure to work with Carlton at Eurocycle. He listened to my needs, responded to my questions, found options and collaborated with management to provide an offer that was appealing. Integrity, honesty, collaboration and clear communication are great qualities in any person, and especially in a sales role. Respect and appreciation ~ thanks Carlton! Carlton earned 5-stars read more

I purchased my bike from them a few months back. The experience was amazingly good, no pressure, they found my bike and had it shipped. Very happy.... Part II I had fall on the bike broke some stuff Kyle at the parts department was fast, knowledgeable and very helpful, getting all the parts I needed "Great job Kyle" read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

Wow let me start off with they are liars and cheats ,, I'll go on for sure , I received an email from them regarding a special Aprilla rsv4 they lied about! Delivers a different motorcycle that I agreed to buy as well as gave me registration for a completely different vehicle if I had been stopped by the police I'm sure it would not have gone well also could have lost my motorcycle at the border when I came home with it . after contacting them they really have done nothing to resolve the issue I now have an attorney . read more

These guys set me up with a sweet Royal Enfield cafe racer! It was easy to deal with them, felt like a very low pressure experience. They have a good selection and were friendly. Love my new bike and feel comfortable doing further business with 'em. read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

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Did not end up doing business with them, but I thought my experience might be useful for others that are looking into this company. Feels a bit predatory. First found a bike that was about $1.5k less than my current blue book, pinged them off their Facebook ad for buy/sell/trade to see about trading and was contacted back in a few days. Then it started to get weird. The bike was actually in another state, but they could ship it here. I'm fine with that, cost was reasonable... but hold on. After I give the okay, the bike is not actually available. It's now "waiting for parts." What parts? What's the repair? Is it anything serious? No answers were available. Days later, at the end of the process, and they still haven't updated me on the nature of these mysterious parts, or timing on availability. But ok, I'm patient, let's talk about the trade-in in the meantime. They offered me $4,500 for a bike that you can't find anywhere for less than $7k. That's crazy low. Insultingly low. I thought maybe it was a beginning of negotiations, but nope, that's their offer. "That's what these bikes are going for on Cycle Trader," they say. What? I'm on there. I can't find a single instance of my bike for less than $6,999. I get that you can't offer *that* but don't lie about seeing the bike for cheaper than it is. In talking to Derek, I'm told they found some other versions of my bike (but not my version) for around their figure. Look man, let's haggle or whatever, but don't lie about seeing my bike for less, then pivot to "oh it wasn't your bike - but sort of was - so we used that." These are motorcycles, the bells and whistles make a difference (and that's why the prices are different). So now, there's still no update on the mystery "parts" on the bike in the ad, and I've been offered over two thousand dollars less than my current bike sells for elsewhere? Nah. I'm out. Definitely get second opinions before trading in anything. And beware of this company in general. read more

Euro Cycle Sonoma - the $4,500 trade in offer was... insufficient - Motorcycle Dealers Near Me - Windsor, California

Downgrading my rating from 5 to 1 star (wish could give a negative). ------------- Updated review: My motorcycle's registration expired almost 3 months back and after numerous calls/emails, all I get is more excuses. Their CA certified Accounting guy left and they don't have an ETA on when the new hire will be certified. Do-not buy anything from them in CA unless they get this sorted out. -------------- Original review: Got my first BMW motorcycle from here. While process was a bit slow, but overall had a great experience. Would definitely look to buy more in future from this dealership. read more

10/10 dealership. Came in after finding out they had the bike I wanted in stock on the show room floor (2023 Aprilia RS660). They stayed several hours late after closing working on the purchasing paperwork with me, provided tips and advice on riding the sports bike, allowed me to keep my vehicle there safely while transporting the motorcycle, and since I was using the bike as a daily I racked up 1200 miles in a couple days/weeks and needed the first service completed. Instead of waiting several weeks they squeezed me in within a couple of days. Absolutely fantastic team between the manager and service department. Highly recommend this dealer to anyone looking for a new bike or needing some help getting pointed in the right direction. read more

Euro Cycle Sonoma - 2023 Aprilia RS660 fresh from dealer before mods - Motorcycle Dealers Near Me - Windsor, California

This was based on my second experience at this shop. I had visited a couple years ago, and got mediocre enough service that I gave them a pass for a couple years. My interest in BMW bikes had recently piqued, and I thought I would give them another visit. WOW! Unbelievable... Today's visit (10/20/20 - 1pm): Walked in, looking for help, since I WAS super interested in buying a mid-sized BMW adventure motorcycle. One of the three people in the showroom looked at me (he was wearing AirPods). That was it. Looked at me. I didn't see the bike I was looking for, and walked around back - where I stumbled on the service department. Service writer was nice enough to walk me back into the showroom and answer a couple of quick questions, before he got called back to the Service Department. I wandered around for a couple minutes, while two people sat behind the counter - one with earbuds in. Another person walked through the showroom and went to sit out front under a tree. Clearly WAY too busy doing whatever they were doing to bother addressing the ONE customer in the showroom. Apparently, from the sales floor attitude, the bikes are just so awesome they sell themselves - which to my estimation, means those three people sitting around there must think they are getting paid to do NOTHING. What a turnoff. I would expect EXCELLENT service from a bike dealer that carries BMW, MV Augusta, Aprilia, and others, but the lack of service, or even basic greeting from the "customer service" people here was really unbelievable. I'm trying to decide if it has turned me off to the whole BWM motorcycle thing - if I have to be Ewan McGreggor to get attention in the dealership, or basic service, I'm going to find a different cohort. Clearly a management failure on behalf of the owner of this shop. Hope they get it together at some point, because if I do end up buying a BMW motorcycle - I'll end up having to go well out of my way to get it serviced - because I won't be taking it to this place. Kudos to the Service Writer for being the only person in the place willing to do anything to help customers - I was kind of embarrassed for him, trying to do everything. If you are looking to walk into a motorcycle boutique and not be bothered by pesky sales people (i.e. completely ignored), this is your place, but you won't be seeing me there. Dear OWNER - If you are reading this - you have a MAJOR problem on your sales floor. It is a threat to your business. You staff appears to be a bunch of SLACKERS. If you are just using this business as a write-off, then you are on the right track, but if you are actually trying to operate a functioning business - you are way off the mark. read more

Jeremy went above and beyond with spending his time introducing us new riders to the motorcycle world and explaining what the specs were for our ride. He made our day with cracking jokes and making the application process less painless - we feel like we've made a new friend and can't wait to come back and visit for our next motorcycle and gear. He'll be the first person we mention anytime anyone needs a referral! Jeremy's your guy read more

Euro Cycle Sonoma - BMW RnineT Option 719 - Motorcycle Dealers Near Me - Windsor, California

Carlton was absolutely amazing at answering our questions and making us feel comfortable and welcome! Outstanding service!

I will ride as far as I can from euro cycle. Absolutely the worst customer service I've had. They only want your money. read more

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Never thought I'd be able to afford an R18, but Emily and crew made it possible for me. I live in San Mateo, but Emily made it worth the 2 hour drive. Sale was a quick, easy and accommodating! read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

First off let me start by saying that Eurocycle Sonoma should have been my first stop for a service experience for my Aprilia. I've been to nearly all Aprilia dealers in the bay at this point and the following factors dictate my choice to leave five stars rather than 3 or 4. Jake, who I believe is the service writer here always made me feel welcome and heard--remarkably more than I can say for other dealerships in the Bay Area which seem to be nothing but careless and incompetent. He made great efforts with his team mate Diaz to try to fix my nightmare of a brand new Tuono. Both were able to communicate with me in a timely manner and I really appreciate that. The dealership was unfortunately unable to fix my broken bike because parts are not available through Aprilia or from any other u.s. based seller. But I wouldn't necessarily blame this dealership as parts availability has been near zero since I purchased the bike and it seems that Aprilia can't run a distribution network to save their lives. read more

This was literally one of the best days of my life. So cliché. I know. But I had absolutely no regrets tossing money down for my bike. I didn't feel like they were trying to play me or because I'm a girl they'll get a quick deal. Both Zach and David were awesome. It was a fun inviting environment when I got there. My bike was literally right in the front display area. I fell even more in love. I had been in contact with them to make sure the bike was still there before I made the over 2hr trek to get it. So worth every mile. I have an mv dealer close to me. But I'm going to drive out there just because of this experience. I liked the way I was treated and the facility. If you want a nice bike. Seriously come here. They were awesome and made sure I got the best service before I left. So it didn't matter if it was before or after the sale. They were still the same people. We even hung back after closing and talked about bikes since I had gotten there close to closing. I am 100% happy with no regrets on what was sold to me. I was able to achieve owning my dream bike. All thanks to them. I appreciate it. It was the best experience buying something large I've ever had. It was literally the best day ever. So worth riding home in the cold haha. You can tell how happy I am with all the pictures. I will definitely be going back for service. I'm at over 200miles already. Oops. Haha. I got a beautiful bike and a friendly place to bring my bike to. Hopefully they'll have coffee next time. Lol read more

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Rich and Jeremy were awesome to work with in making my dream bike (1250gs) come true. Rich called me when some gs's came in, as promised. I showed up and we were able to make the numbers work and the rest is history. They were professional, courteous and expedient and I definitely would purchase another bike from them in the future. read more

Today I bought my second bike from Eurocycle Sonoma. As a new rider I bought a BMW G310 gs. and today I upgraded to a BMW f750 gs. I loved my little G310 gs, it was an excellent first bike, and I'm looking forward to learning new skills on my new f750 gs. The guys at Eurocycle Sonoma are awesome, and so helpful. As a woman it can be a bit intimidating entering a male dominated sport, but the guys at Eurocycle Sonoma couldn't be nicer or more supportive and helpful. I probably won't grow out of this bike as quickly as I did the last one, so it might be a while before I get another bike, but when I do, Eurocycle Sonoma is where I will go. read more

For a week and a half, my husband and I were given such the runaround when we were trying to buy a bike. Basic mistakes were made throughout our interactions and it seemed to me that they didn't want to sell us the bike we were looking at. We were pre-approved and ready to go. We were told the store would get the financing process completed with our bank, but after messing up the contract (which they promised to correct and send to via FedEx), the Floor Manager told my husband to clean up his personal accounts and bring in a bank check if he wanted the bike. It seems that the bike we wanted had already been promised to another customer (as evidenced in the review of this store on 12/7/21), but instead of saying that and trying to sell us another bike, the managers decided demeaning behavior was a better way to go. I shouldn't have to fight any company to give them my money. We went to our bank, and right before we started the process to get a check for Euro Cycle (because I wanted to prove a point and get the bike we were told we could have), we got a call from BMW Motorcycles of San Francisco checking in with us. At my husband's insistence, we had the bank cut a check for BMW SF and we gladly put our money in their pockets. It is soooo apparent Euro Cycle Sonoma didn't want our money and given the negative reviews here, many of us have experienced the same treatment: poor communication, messed up logistics, and crappy customer service. But as one of the managers told us, there are enough rich customers in Windsor that they can take money from. Good luck, Zach. read more

I just got my Zero Cycle DS and absolutely love it. Emily was incredibly helpful with arranging all the accessories I needed and we had a great test ride. Jeremy handled the financing end and greatly helpful and efficient with working out the details. Super friendly and chill staff, great vibe. This bike is a dream come true for me. Thanks again! read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

Pre-sales experience is like a late 80s used car dealer -- maybe not as pushy but equally clueless and ignorant. I provide them with a full info on the bike I want to trade, tell them what I want exactly, and also follow all that up with a clear e-mail stating that I am ready to buy the bike NOW, and all I need is a number for my trade to get the deal started. Couldn't be simpler -- you'd think. I then get a reply from two sales people who clearly are not in communication with each other, and either one ignores all the information I gave them. Then a third guy leaves me a message, again with not answers to my questions and they all want to "set up a time to chat" and "answer my questions", instead of just e-mailing a trade value back as requested. This is 2021 -- wake up: four other dealers in the mean time swiftly get back to me with trade values and detailed quotes, the deal is made, and today I have the bike I needed. A total of 20 minutes at the dealership. Not at Euro Cycle Sonoma, obviously. read more

Euro Cycle Sonoma - Exactly LIKE the bike EURO CYCLE COULD have sold if they actually wanted to sell bikes - Motorcycle Dealers Near Me - Windsor, California

I went into Euro Cycle with an idea of what I wanted. Emily was amazing to work with throughout the process. She greeted us right away and provided the necessary information on the pre-owned Triumph I had my eye on. Emily was friendly and knowledgeable. After a short test ride, I rolled back in and Emily worked with me on a fair price, then introduced me to the mechanic and Service Manager who were all friendly. They were quick, fair, personable, and never pushy. I have even received a couple of follow-up emails from Emily to make sure I was happy with my purchase. Thanks Euro Cycle! read more

I have known the business since it was owned by BMW Santa Rosa, alongside with the main BMW motorcycle dealers in the area. It was quite a culture shock when it became EuroCycle: the arrogant and condescending attitude of some of the staff towards my wife and myself prompted me to leave a negative review. Why this treatment? Because we showed up with our old car? But I gave it a second chance with a new manager and try to support the business as much as I could. Here is my new experience: My wife and I bought in Oct 2021 a used 1200RT and the finance person coaxed me to buy this EuroCycle membership card ($400), being a great deal. However, the staff members, later on, contradicted themselves on the card privileges so from an initial free full service ($700), I eventually get back around $20 of discounted parts out of it. Of course, this card is not transferable I have been told. A total rip off. The manager Jeremy ignored the issue and even bragged openly that I "fully took advantage of the card". This is how the runs the show: "Wheeling and dealing". And when he does something for you, Jeremy make sure the whole world knows. He plays his mind games to make you feel like you owe something to them (them being so good at what they are doing). When it was the time to sell my motorcycle via this company, the solid plan changed at the last "second": Jeremy did not hesitate to pressure me, contrary to what I told him, by taking it off quickly from the company web site, so WE could sell it for cheaper to the first come customer. Result: he never tried to sell it at the higher planned price. Why, was I wondering? So he could beg me right afterwards for his "cash side commission". Then he asked me to tip his entourage, as if I owed something to them... He even asked us to leave a good review for his "protégé young salesperson" for contributing in the buying of my wife's BMW bike, so he can have a bonus... Not only he had nothing to do with it, but I found Dereck was incompetent and rude. My wife deleted the good review. I confronted Jeremy about this "shenanigans" but he never admitted any wrong doing. On the contrary, he added more BS to explain his initial BS... So here are my comments to him and EuroCycle: We are all trying to make a living and have a little fun in life with our motorcycle toys. However, transparency and respect should always be the bases of our dealing relationships, regardless of your status in the society and differences as people. BMW motorcycles, alongside other prestigious names in the business need a least a decent quality service to back up their high-quality product as well. Anything less will eventually fail, and we all lost something today. My old car did not reveal anything about my bank account nor the person I am. You guys were wrong. read more

David Serrano. 11/9. Spoke to David regarding a Moto Guzzi MGX 21 that was for sale. 11/10. I requested an opportunity to drive two hours one way to look at the motorcycle. One might surmise I am an interested and a serious buyer if I'm willing to take four hours, round-trip, out of my day to take a look at the motorcycle. 11/11. I receive a text message from David mid morning the day I am to leave claiming the motorcycle is inoperable. 11/17. I ask for an update via text to David regarding the motorcycle. NO RESPONSE. 11/18. I send a text to David letting him know that I will be in his area the following day, 11/19, and would like to take a look at the motorcycle operable or inoperable. NO RESPONSE. 11/23. I text David informing him that given his lack of...let's say...customer service skills, I am no longer interested in purchasing the motorcycle. One question for the readers of this review. Can you imagine what their level of customer support is like "after" the sale? Scary. read more

Kyle and His mechanic, Diego, are a godsend. I recently purchased a r1150rt for what seemed likeva really good deal. Had i known that it had the dreaded servo assist brakes, i probably wouldn't have gone through with the purchase. The first thing i did was purchase some very expensive. Aftermarket shock absorbers. The abs light was on but the seller assured mevhe had been riding it safely for over a year. I live about 30 minutes north of the shop. I haad my girlfriend follow me down and on the way, the rear caliper failed and I drove in with bo brake pads in the rear and the rearcaliper destroyed. I was just lucky. They instaljed the shocks along with all new rear brake assembly. I drove it home, but the next day, the entire brake system locked up and i couldht even get it off the center stand. Kyke and his mechanic, drovebup after hours and picked up my bike. I was going to Az anyway. We were in contact the entire time. We found an easy fix, bypassing the servo assist , leaving the bike with non abs, power brakes. When i picked her up, They atood by thier work, wven though the failure was a stuck check valve in the front master system. I was onky charged the 1.5 hours it took to bypass the servo assist module and flush the entire system. Thats it. I will onky bring my bikes to theee guys from now on. Becuse of their efforts, I now have the best ride ive ever had. ( Im 62 and have been riding the street since 17, owned alot of bikes. ABD, setting aside the shock upgrade, i still have gotten this beauty for less then blue book resale. You guys have a customer for life. Thanks guys, Ivan Hotz read more

I'd like to know how this place stays open. I visited a few months ago, walked into the showroom/parts counter and wandered around for a good 10 minutes...not a soul around. Guess they were on a break or something. Ended up buying from Elk Grove. Just recently, thought I'd check back for installing a new tire on a BMW wheel, wheel off the bike. The quote was excessive. (more than half the cost of the $300 tire!) I said it's just the wheel. An unfriendly "Well, that's our price". Never again. read more

Great place to shop, really great crew inside. I was skeptical to come here based on the other reviews honestly.. but upon going in I was SO please. I was greeted by everyone.. literally. The whole place is completely different, all new brands, all new everything. They have a lot of really great pre owned bikes also. I didn't purchase a bike, but when I am ready to purchase I will be looking here first! read more

Eurocycle Sonoma has come through for me again after the 18,000-mile service on my 2021 R18 First Edition. Kyle asked me if he should wait to deposit the check I'd written to pay for it, after he overheard me tell my wife that we'd be tight for money for the next few days until payday. He didn't have to do that; he offered without my asking him to. They've treated me very well at this dealership, and I appreciate it. My R18 s running and performing perfectly thanks to the good work these folks have been doing for me ever since I bought it. read more

My recent experience with Euro Cycle Sonoma was excellent. I was referred to Zach regarding a 2020 Moto Guzzi V85 TT Travel. I gave Zach a call. Told him what I was looking for. We discussed the terms (price, trade in, etc.) and arrived at a great deal for the V85. Zach had to retrieve the bike from their Reno store, but everything was handled over the phone and was painless. The bike arrived the day after we shook hands (virtual COVID fist bump of course). When I arrived at the shop to pick up my new bike, everything was ready. I had to sign a few things and off I went. The shop is clean and has an amazing collection of exotics. But most importantly, I got a great deal on the bike I wanted and it was painless. Zach was great to deal with. Thanks guys! read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

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I had the honor and pleasure of purchasing an iconic 2021 BMW R18 Classic FE from Emily W at EuroCycle Sonoma, the best motorcycle dealership I have ever encountered. Emily is a fantastic salesperson and wonderful person! She communicated with me frequently and addressed all of my questions and requests in a timely and professional manner. Emily is a star performer, a sister biker, and a true friend. Kudos and many thanks to Emily, Jeremy, and EuroCycle Sonoma for your kindness and outstanding customer service! read more

Stopped in the other day to take a look at the used inventory. Jake was my salesman and he did an excellent job. Friendly, knowledgeable and didn't come off as the pushy salesman type, which I really appreciate. I ended going home with a great used bike at a great price. read more

Just bought my 2021 S1000XR from Emily at Sonoma Cycle! Great customer service and awesome staff all around! I also got to work with Jeremy who took me out on a great test ride. Very happy I made the 2 hour drive from Sacramento to purchase my bike from these folks. I can't recommend this dealer enough! read more

Emily and Jeremy were a pleasure to work with. No pressure sale and great trade-in value for my old bike. Thanks!

I was there a few days ago and had a great experience with Emily she was so helpful and very knowledgeable when it comes to motorcycles also super friendly it was a great experience will definitely come back and deal with her again if you want a smooth and pleasant experience i definitely recommend her! read more

When Chris and Denis who used to own Santa Rosa BMW were the best. The new owners of Eurocycle clearly have no business sense or focus on customer service. I had done a ton of business with SR BMW previously, I used them to consign my last bike, they sold it quickly and above the price I was even expecting... I recently went to Eurocycle to consign a different bike, they signed me up a 1 month contract for consignment, two months later, I had not heard anything and had to chase them down. They stated my bike was not garnering any interest and I should come and pick it up. No problem, however when I got there to pick it up, they had mailed my title and registration to their Las Vegas offices. IT has now been 3 weeks since picking up my bike and every time I call the shop they are completely incompetent and incapable of assistance. It is very sad to see a huge loss and decline of a once-awesome business end up like this. DO NOT DO BUSINESS WITH THIS SHOP. read more

I am now the proud owner of a 2018 Suzuki VanVan! I live in Phoenix, Arizona and found the bike on Cycle Trader. I can not express how pleasant it was working with David in sales and Zach the sales manager. These guys are true professionals in the customer service department! I come from a long line of "Car Salesmen" in my family and know the business can be brutal at times. If you read ANY negative reviews about these guys, its got to be a lie. The negotiations were actually enjoyable. I found them to be reasonable and a pleasure to do business with. I wish I could afford to have a motorcycle collection, I would not hesitate to buy them all from this dealership! I highly recommend these guys for all of your motorcycle needs. Just be polite, courteous and REASONABLE when negotiating your deal. You will be treated fairly and honestly. Thanks again from another happy customer! read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

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Jeremy and the rest of the team were great! Thanks for helping me finally get a Ducati Diavel! read more

Euro Cycle Sonoma - Motorcycle Dealers Near Me - Windsor, California

I inquired about a used bike they had, drove an hour to buy it, they said they couldn't sell it yet, then called me a couple days later, asked me if I wanted it, I said yes, they said they would hold it for me for 2 days until I could get there again. Then I get a call saying that another sales person had scheduled a showing, but if I sent them my credit card information authorizing them to take a 500.00 deposit I would have the deal locked up. I said no problem and did it. Then I get a call that night telling me that they had sold the bike to someone else, and the sales person I was dealing with won't return my calls. Pretty unbelievable. Btw they have a sign on the sales desk offering you $50. off any bike if you write a Yelp review, which means that they are paying customers for reviews so read any 5 star reviews with that knowledge. Thanks for wasting my time and energy, jerkoffs. read more

This dealership has great prices but do not expect anything else from them. I bought a brand new bike in august that had a broken turn signal, it is almost February and still not fixed. Nothing but lame excuses and absolutely no proactive effort. Just pointing fingers and not taking any responsibility. read more