I've had several vehicles repaired over the years by GS Tuning and my experience has always been positive. This week, GS Tuning helped me with a complicated air conditioner repair and Sammy was extremely helpful. Thank you! read more

I would absolutely "NOT" recommend this place! Sammy is a, a liar, and a thief...!!! I had to get a lawyer!!! He made me think that I was spending $2,300 on fixing my starter, then he told me after they took the top part of my engine off, now that there was another $1,300 worth of parts that needed to be replaced, the first day I brought it home it started smoking, I had it towed back to him he said it was blown! They took advantage of me because they knew I needed my car for work they're horrible! The difference in Sammy's attitude from when I first bought the car in to get fixed... until I had it towed back to them because it was smoking after the day I brought it home, and they told me it was blown is horrific he is "evil...!" They also told me to spend the $2,300 to get it back in working conditions and I need to sell it right away even though I just spent $2,300 to fix it! doesn't it make sense!?!? also found out they have lost their license two times there's your red flags oh and one more thing when I asked him if the car is worth fixing he said he called two corporates and they said to fix it...! The same time I found out that they lost their license,... they're not a corporate read more

I went to GS Tunning for an oil change to my car, and they did the change in good time around 45-1Hour, the technician answered all my concerns about my car and gave the list of next steps to take care of in priority order. This at least to me was something very nice to have because I could first do the most important in priority order. they left my car clean no marks of work inside or outside this is something appreciated the customer service was excellent and they were very open to scheduling my car service and having everything for me on time. I am happy with this shop read more

By far the best Shop I have been to, I had my 2005 BMW X5 fixed here and the customer service was amazing. Mike the Shop Manager was very upfront with me as to my engine replacement he explained in detail what to expect. I had a few things that were urgently They left my Car like brand new, they gave me a complimentary car wash. As a women it's very hard to trust in the mechanic shops but I will definitely be a returning customer. I will also be sending all my family and friends your way ! Mike never tried to upsell me his let me know what he would recommend fixing first and then I could always come back for the remainder. Huge Shout Out to Mike over there at GS Tuning !! read more

Took in my BMW for a whole tire set change & also swap out a rim & did it for a nice price. I'm terrible with names so I apologize but guy on the phone this past week (since writing this review) has been nothing but good help. Overall, great experience. Will come back if I need something im unable to do myself read more

We've been taking our 2002 330Ci to GS tuning since we bought it in 2006. I have met and talked with Sammy, Robert, Paul and now Adam. It's great to have such a good shop around for our BMW. Hector and Eddy hold down the shop while Adam kicks in as well when he's not dealing with parts, customers and keeping things straight. These guys are passionate about the cars and meticulous about their work. I always have a chat with them to get to know them but also find out what is going on with our car. They save the defective parts to show me what was replaced and I appreciate the recommendations they make to take care of us and our car. 167,000 miles and going strong. Highly recommend this shop. read more

My husband needed a new battery and tune up. He had his mini cooper worked on by GS Tuning in the past. GS Tuning gave me an estimate of $1,100 of work, including over $400 for a new battery. I am not questioning if the car needed this work. I do not know. However, my husband is not well and only drives once a week to the grocery store. I called my mechanics to ask about cost of battery to compare. They gave me a range of price for an AGM battery for the mini, plus about $30 for installation. I called GM to see if we could purchase a less expensive battery. No. No options. I had to have them do the minimum as the bill would have been $175.00 for the assessment of the mini. $600 for a battery and an oil change. My son and sister were customers. GM lost 3 customers for their lack of being willing to work with us to find the best product for our needs. read more

I am a Disabled Veteran. We bought My Daughters car from Cardinale Auto Dealership. They were lost when they scheduled her appointment. At the check in. We were informed that they didn't work on Audis. That We had to go to Marin. Why weren't we informed about that before the appointment. What a joke. Secretly. One of the Service Techs told me to take it to GS TUNING in Santa Rosa. Mike and Sami were like MECHANICAL GODS. They took care of Us. As an American. I trust them. THEY HOOKED US UP. Trust Me when I say... They are SOLID read more

I've struggled for a long time with different issues on my car. Everything seems to make a sound. I kept getting the run around so I finally took it into Performance Auto. My car has never driven this smooth. I used to not take it far distances because of all the squeaking and rattling. I can make a cross country trip in this baby with zero issues now. The staff were very friendly and explained everything in detail. They worked with me to get exactly what my car needed. My car has never been this happy in it's entire life :)) Thank you!! read more

My car needed new spark plugs. Paul is the one who checked me in. He was very friendly and professional. They did a very good job with my car. I will be coming here again. :) read more

GS tuning is a very reputable awesome shop. The employees where very helpful and Sammy was very nice, they did a great job on my car and would definitely recommend this shop! read more

Super disrespectful guys!!! They guessed on my transmission problem failed to fix it and I still got charged 1200 for it. Then they told me they wanted to replace it for an additional cost. 1200$ in diagnostic for a transmission is insane. Complete waste of time Bavarian performance has done a much better job but I was excited to try this shop cause it was closer to home. Big disappointment would not recommend unless you want to waste some money and get disrespected. They called my money chump change, they initiated an argument by cursing at me on the phone. I told them another shop said the solenoids were replaceable and they told me to shut the f**k up which was also insane. Something I did not expect coming for a "professional shop". Another thing I disliked is it's all electronic and over the phone so they can easily claim something that they never said before which unfortunately happened to me. They claimed that the failed attempt at fixing it was how they were gonna diagnose it and I was not told that when I dropped it off. 0/10 wish I would've stayed with north bay bavarian read more

Can never go wrong with bringing your car here. Paul at the front desk has got the best customer service and they bring great quality to the service of the vehicles. 10/10 read more

One of the most common things people ask each other for are recommendations for a good mechanic. Why? Because some of us would rather support an independent shop that get ripped off at the stealership. The only shop I'd recommend for BMW service & repair in the Sonoma County Area is GS. Every friend that needs someone to go to gets my recommendation to come to these guys. I started going only because it's where my folks used to go far before I could even drive. I've had 3 BMWs get serviced with the good folks at GSTuning, and have never had a subpar experience - from 20-year-old models to current-gen vehicles. Honest work, knowledgeable staff, and just good people. read more

Alway professional and always great service! Do yourself a favor and bring your Euro ride here!!

Quality people that take care of you and quality work delivered. I trust these guys with all my vehicles. Always go above and beyond to exceed your expectations. Very happy customer read more

These guys are honestly better then the Dealer got my 16 m3 in for a minor radiator leak on a late Saturday with is uncommon was told my car will be ready to go Monday evening glad the tow truck driver recommend Paul and his team. Thanks again Gs Tuning will be bringing my Volkswagen back soon for tires and alignment! read more

Gs Tuning Saved the day once again! I don't know what I would do without these guys. OUTSTANDING CUSTOMER SERVICE! This shop comes 2nd to none, best in town! To be quite honest I'll never return to BMW again unless it's to purchase a new car. I'm grateful to have found such an honest friendly community shop that genuinely cares for their customers. Fyi they work on others makes and models, I was unaware of this until recently they just specialize In German vehicles!!! read more

Even the simple things can impress -a flat tire has turned me into a repeat customer ; there friendly and professional staff has got me hooked on their service combined with their knowledge of my 2008 Mini and the honest approach to customer service read more

Robert at GS Tuning saved the day with my 2006 Mazda Miata MX-5! I recently purchased this car with 39,000 miles and brought it to Robert to have him give it a once over, and check out an issue disclosed by the seller that the seller had been unable to resolve through his Mazda dealer service department. Robert did some sleuthing and found a 2011 service bulletin regarding the 06's variable valve timing unit. I decided to have the unit replaced as a precaution, and am SO GLAD I did. The unit was cracked and falling apart, and a catastrophic engine failure would have been the result had it not been corrected. THANK YOU ROBERT!!! I use GS Tuning to service all of my vehicles and, as a single female without much knowledge of cars, always feel like I am dealing with an honest shop. Robert is a true car lover who never pushes me into unnecessary repairs, and I feel like I can trust these guys to do right by me. They also give you a loaner car. Highly recommend! read more

I manage a local auto body shop here in Santa Rosa and have dealt with A LOT of local businesses. We recently stumbled upon GS Tuning and couldn't be happier. Kirk and the guys have been great to deal with and I will refer any of my BMW, AUDI, VW, MINI customers his way. From a business standpoint you have to feel good about your vendors, sublets, and partner businesses as they reflect YOUR work. Eddie S. read more

Robert and Kirk are my go-to guys for my 318ti. Their work is top-quality; I always feel comfortable knowing my Beamer is in their very capable and professional hands. Bonus: they wash your car when you have work done--a very appreciated detail. read more

My car has been in a few times for somethings Carmax didn't fix and the customer service has always been outstanding. They are able to get my car in for service in a timely manner. Since my BMW 328i is new to me Sammy was able to help me with a few learning things a few months ago. Today my car went in for an oil change and I told Robert that the AC fan motor seemed to have went out during our road trip. Yes when it was 95 degrees outside! HOT! He was able to look at it today and hopefully the AC doesn't go out again. I asked Robert about snow tires for when we move out of state and he was more than helpful. Plus they didn't charge me to look at the AC and I was able to get the special coupon from their website for an oil change. They washed my car too and it looks amazing, no water spots! I'm very happy with the service they provide and I will always be bringing my car back here. I will be sad to leave them when we do move out of state because it's very hard nowadays to find a car service shop that has nothing but honest, helpful staff! I highly recommend bringing in your BMW you won't be disappointed. read more

GS Tuning - So clean after they washed it! - Auto Repair Near Me - Santa Rosa, California

Worst service ever. I felt so taken advantage of. My car was there 3 times for the same problem. I paid a diagnostic fee every time they would charge me for what they thought was the problem and then my car would break down again. Basically I paid for stuff to be fixed on my car that was never broken. They were rude and wouldn't offer any sort of break on the fees. I paid 3000.00 dollars to fix my car and it only should of cost 800.00. Never would I ever recommend this place to anyone. read more

I just recently brought my 1988 BMW 635 CSI to GS Tuning, needed to get a diagnosis on the vehicle and I have a hard time trusting others with the car, GS Tuning showed me through excellent customer service and knowledge of BMWs that I can hand over my keys to the car.. while I was waiting in the lobby patiently with no one to talk to and a dead phone.. I was offered a loaner car for the time being, which was very generous at the time because I had other things going on but didn't have a vehicle. During the rest of my day I was called by GS Tuning and was notified what was going on with my car and the problems that Its having in a detail professional manner. I'll tell you this, they really respect people and genuinely care about you're vehicle which is hard to find around Santa Rosa. I will be definitely bringing my BMW to GS Tuning every time from now on! read more

My favorite BMW shop in the area. The mechanic even went for a drive with me to help identify a problem. Was told not to worry, and wait till it gets worse as it was not a serious issue. So, honest? Yes. Big fan of these guys, pricing is same or better than comparable places. If you have a BMW, it is best to find a place like this that really understands (and loves) them. It will save you time and money in the end. read more

I've been coming here for 5 years now. They serviced my x5 and now my Mini Cooper. Excellent work and quality above all. They're attention to detail is awesome and they are honest and easy to work withlove this place! read more

Great shop. Great crew. They have gone above and beyond working on my car and I was very impressed. They were upfront and honest with appraisals and got my car back to me as soon as possible, even when I did not have an appointment due to an unexpected breakdown. read more

I screwed up a DIY job and needed a part quickly to have a drivable vehicle an 04 BMW 325i. Smothers "European Parts" didn't have this common part and BMW wanted $400 for a Hydraulic tensioner pulley; there is nuts then there is beyond insane!!! (14 year old car!!! Probably $300 overpriced!). I was at Gs Tuning about 11 am hoping for a miracle and the person in the front was able to get me reasonable price on tensioner pulley and had it ready for pick up at 3pm. I was thinking 3pm the next day well that is better than hoping for a couple days from a website, he said no 3pm today which was unreal!!!! They honestly didn't have to sell me the part or even help me out at all in a pinch. I can't thank them enough!!!! Both people I dealt with were very friendly and helpful. There are some jobs I can't do myself like Oil Pan Gasket on my E46, when that comes time I will take it here. I don't know a ton about cars but I understand BMWs and maintenance and the components on these things. Honestly, had I taken my car to people like this 6-7 years ago, I never would have been become a DIY mechanic because of getting hosed on nonsense. read more

I wrote this review for them before, but since they moved it says closed for their old location....this is what I wrote before: So I literally just got off the phone with Robert, the service manager at GS Tuning. The most honest, upfront and nice guy you could want as your service manager. I took my car in today for an oil change and other minor stuff, and mentioned to them that the engine seems to make a very faint whining noise as the RPM's go up. The road tested it and said that the alternator is making that slight noise, but it's good for now and no need to replace it because there is still life left in it. I've taken my 330i here for a long time, and I have never EVER been upsold or told to replace anything just so they could get some $$ out of me. Other places (especially the local BMW dealer!!!) in town would jump on the occasion to tell me that the alternator needed replacing, probably along with some other made-up stuff. Not GS Tuning. They are honest, direct, and just exactly what you would want your service shop for you car (especially BMW) to be. They have a loyal customer in me! Can't recommend them highly enough. ***Update--I had a crack in the overflow tank for the radiator. To replace they had to remove a couple of things. Robert told me that since my car hadn't had any coolant system replacement (It's a 2002 and has 130k miles). Since they had to take some things off to get to the tank, if I wanted to replace some (or all) of the system, it would be cheaper labor-wise to do it then. No pressure, and they were honestly saying it was up to me, and trying to get the most bang for my buck. I opted to get the whole thing done and turned out to not be as bad as I had thought price-wise. I still can't recommend them highly enough! read more

The place is awesome! Great for all BMWs and he works on other German cars as well, like my friend's Volkswagen. I appreciate the pricing and the extra effort that the staff puts in to make your experience worthwhile. read more

I have been doing business with GS Tuning for about 7 years. I am completely satisfied with my experience at GS tuning. I love working with Robert and Kirk and I have complete confidence and trust in what they tell me. I echo the other positive comments that others have left on this site for them, I never feel like they are overselling me. I purchased my first BMW 7 years ago (2001 740i) and I feel very fortunate to have found a repair shop that is this experienced. I am in the market for a used BMW 750i and one of the reasons I am not considering another brand is because of the relationship I have with this organization. I look forward to doing business with GS tuning for many years into the future. read more

Brought in my domestic vehicle (even though it's a BMW shop) for some brake Work They finished surprisingly faster than I thought and they even beat "the other guys" price I would recommend this shop to anybody whether u own a Beemer or a 3/4 ton gmc Great work and knowledgable professional mechanics read more

This place is GS Tuning, 955 Santa Rosa Ave Santa Rosa, CA 95404 Some shady people do business out of this shop in Santa Rosa. Regarding their auto repair it's sub par with people not capable to do work on more advanced tech. I once asked to do a simple job prior to finding a great shop in Bavarian Auto of Santa Rosa and these guys quoted one price for a control arm then a week later went in to do work and price was increased more than $200. He claimed he didn't know that the cost of the part and labor was the price he quoted, even with print out. Stating he no longer can do for that price because it's too low. Then he also said certain repairs would need to go with the fix to fix the issue. Other shop, Bavarian Auto took care of problem for less than the original price with more qualified techs. Remember to never do business with these crooks. They will rip you off as well as place you in a dangerous situation. Avoid. read more

Great customer service. I just came in for an oil change and asked them to check on the sunroof, which wasn't closing all the way. They just took care of it without any extra charge. The service advisor (Robert) took time to listen and explain options without the hard sell. I'm a fan already. read more

After a good first experience I decided to try GS Tuning a second time. I offered what I thought to be the problem with the car at drop off, a couple of hours later I get the call that something entirely different (and more need repair). With much consternation I give the ok, OH and we will need the car an extra day, no worries... The next morning I get the call that the original problem ALSO needs to be fixed now. what? It seems like once I began to agree the repairs were going to start mounting up. Oh and no returning of the original parts? I won't be going back. read more

Highly recommend Gs Tuning. I was in Santa Rosa for a work meeting from SF and my 2000 BMW 328CI car started acting up. I brought it to the shop after my meeting and after they ran the tests, I was told the throttle body needed replacing. I was also driving with bald tires and needed an oil change. They completed the work in a timely manner. I really appreciate the honest, friendly service, fast turn around and very reasonable prices. GS Tuning went above and beyond to repair my car. They also fixed my brake light at no charge. And I noticed the airbag light is no longer on. Thanks guys! read more

Finally! A woman-friendly shop where the owners don't treat you like a nitwit due to your gender!! I've been bringing my MINIs to GS for years and have ALWAYS been treated with courtesy and respect. There are no stupid questions here. These guys do good work! GS has also gone 'above and beyond' for me following a blown head gasket. Robert persevered for MONTHS with my extended warranty company to get the necessary repairs covered, while patiently and politely keeping me posted AND providing me with a free loaner car in the interim. The man has the patience of a saint! If you're looking for an old-school stand-by-our-work shop, please consider taking your vehicle to GS. Their estimates are also generally very accurate and I've always been promptly apprised so there are NO surprises at check-out. Besides the excellent work they do, they also send you on your way having provided you with a free carwash (in-house) which is a very nice, unexpected 'extra.' Whether regular maintenance or a complicated accident/repair, I always appreciate their outstanding customer service. Keep up the great work, guys! read more

These guys deserve 10 stars! Robert saved me from a $1400 mistake made on part of a misdiagnosis of another mechanic, when I called him and asked him for his opinion on my check engine light coming on with my 2008 Mini Cooper. Had the job 'finished' with the other mechanic, only for my light to come back on! Towed my car to GS Tuning, and they had everything figured out right away. They even made sure the problem was 100% diagnosed by test-running it -- twice, just in case, and offered to test it again the next morning if I wanted to leave it with them overnight! My car was short on oil by about 2 Quarts!!! Very disappointed in the other mechanic, but was overjoyed when my beautiful Mini came back to me running smoothly and cleaned up as well! (they washed my car). Not only did Robert explain in detail what was going on inside my car, but they also did not take advantage of my situation! I only wish I had taken my car to GS Tuning sooner.... could have saved me $300! I am proud to be sporting the GS Tuning license plate holders, and can't wait to have these guys service my car again! read more

Hands down, best place ever. No rip-off scams and a clean car after. Robert is knowledgeable and helpful when it seems like life about to end (or at least your cars). They all do a great job and I recommend them to everyone. read more