This shop did a great job. Called and made an appointment when my dashboard idiot light indicated…read morecheck oil. They did the oil change quickly at a reasonable price while I waited. Later, the warning light reappeared and they said that sometimes happens and to just to come in again and they'll correct it. Just haven't had a chance to do it. Really, they couldn't be nicer.

Incredible service, straight to the point and beyond what I expected for my first local mechanic. I…read moresent my car in for maintenance after my dealership plan expired, and they gave a very good price. A&A also looked up my specific VIN to see the exact maintenance my car needed due to variations in the makes. They told me that some of my planned maintenance was actually unnecessary and would waste money. They know my car better than me! These guys go above and beyond. They don't just maintain or fix your car; they let you know everything you need to know about potential issues, future maintenance, better options, etc. I'll definitely be going back.

You will all ways be happy with the quality of their work. Also for the fair price. The waiting…read moreroom is Very interesting. Fun!!!

Really wonderful service they fit me in and took care of everything. Super reasonable I was pretty…read morehappy writing the check out for much less than expected! Also GREAT communication Make you feel like you are their only customer. So pleased finally people we can trust .

Their customer service is great. They picked up when I called and let me talk and bounce questions…read moreoff of them. They took me in the next day (alignment and brake fluid flush). They were so friendly when I dropped off and picked up. Also, their pricing was lower than what I was quoted at two other garages. When I was chatting with the rep she didn't disparage the other garages but diplomatically explained why Brodie's pricing was what it was and it made perfect sense. I think I may have found my new favorite garage. I'd say the only downside is these folks are busy. They had a ton of cars out front. But as I thought about it, that's actually a good thing. It shows how well respected they are. The rep told me that oil changes are usually booked out 1-2 weeks but other services can usually be scheduled within a day. That's all very reasonable. Personally, I might do OilStop for my oil changes since I can usually just drive in when I'm free and their coupons make it a good deal. But I will probably bring my cars here for other services. I am super impressed and will definitely be back!

Wonderful service from people who know what they are doing. They bend over backwards to get your…read morecar in fine working order. Looking forward to continuing with them.

This place was a guardian angel to me. Please take the time to read this. There is not a more…read moredeserving business out there. Admittedly, I should have written this review years ago, but time passed, and I couldn't find the shop again until today, when I scoured Google Earth images of auto shops in and around Petaluma to find it. It was 2020. I was young, my dad had just passed away, and I was in shambles. I had decided to take a trip four hours from my home to his favorite beach, bringing with me only the dog that he and I loved and shared. I stopped for gas at the Valero next door, and when I went to start my car again, it wouldn't start. I was terrified. I had maybe $80 in my account, was three hours away from home, and had no experience with auto repair. I was fighting back tears, clueless, lost, with a dog to take care of and a car stuck at a gas station in an unfamiliar town. One of the gas station employees saw that I was distressed and pointed out an auto shop right next door. Hallelujah. Nervously, I walked over with my dog and explained my situation in the most responsible adult voice I could muster at the time--all while fighting back tears and choking on my words. They immediately jumped into action and were able to get my car over to the shop without having to tow it. They worked on my car as I sat nervously nearby with my impatient dog. I still worried about my situation. I was a mess--a young girl with basically no money, stranded, desperate, with no experience dealing with car mechanics. I was in a position where someone could have easily taken advantage of me and ripped me off. They came up to me about 45 minutes to an hour later (I honestly can't remember how long) and told me everything that had been wrong with my car, everything that had needed tweaking or adjusting, and a couple of parts they had to replace. I swallowed hard, bracing myself for the bill, ready to ask them if I could somehow finance it. I will never forget the look in the eyes of these nice men when they told me that it was on them and not to worry about it. I burst into tears as I told them what this meant to me and how much I needed the help. I still get chills to this day telling the story. This place was a miracle in my life. These men were guardian angels to me. This business saved me, made me believe in the goodness of humanity once more, and I will never forget what they did for me as long as I live. There is not a more deserving business out there, truly. Any business or support you can offer them is more than well-deserved. From the bottom of my heart, thank you, gentlemen. You did not have to help me that day, but you did anyway. For that, I am forever grateful.

Was starting a 5 hr drive and noticed one of my tires leaking air. Called about 10 other places and…read morethey all estimated about a 2 to 3 hour wait time (I was running late to a job interview up north). The guys here are so nice and professional... they put a new tire on in about 20 minutes and I was back on the road. Badasses!

Wanted some advice regarding an older Mercedes Benz warning light problem (isn't there always one?)…read more - Eric, the owner, was in the process of leaving for vacation but he generously took the time to check what was the problem and offer some solutions - offered him a token of my appreciation but he turned it down - I promised I will be back in the future if more problems with that auto or some others / Sure enough had a different auto problem and went back again (Eric was gone on his trip) - this time right at closing time (another issue with cars?) Oscar, young mechanic whiz, deciphered this situation - offered to correct it at a very reasonable cost / Both Eric and Oscar really are very friendly and conscientious - they really are "good guys" - I highly recommend Sonoma Autowerks for any repairs (especially European autos) !

If you're looking for an honest, competent, reasonably-priced mechanic for your Audi vehicle, look…read moreno further than Eric and his crew at Sonoma Autowerks in Petaluma. My 2019 Audi SQ5 needed a small repair and they completed the task and didn't even charge me for a full hour. So there's no minimum rate. And they don't charge you for a consultation. The local dealer charges you $350 for that. But they repair more than just Audis. When I was there, they had a giant red tractor waiting in their parking lot. Don't ask me how it got there! Only in Petaluma I guess...

Simply put, their honesty and integrity saved us several thousand dollars on a transmission…read morereplacement for a truck we have only owned for a couple of months. Our son's Ram 2500 diesel was having transmission problems and we took it to Empire Automotive on a Thursday for diagnostics. Chris called me the next morning to let me know the transmission was in fact toast and would need replacement. However, he had good news for us. He saw a warranty sticker on the transmission and called the company and found out the transmission was still under warranty. The transmission company sent out a replacement transmission free of charge and helped cover the cost of the installation. Chris installed the new transmission and made sure it was all dialed in by the following Wednesday. I was only charged for the diagnostic and installation of the transmission, which was very reasonably priced and I will get reimbursed for a big chunk of it from the transmission company to boot. I appreciate their honesty and integrity with their customers, and I never felt like they were trying to pad their profits. Just good folks looking out for their customers. They could have just as easily ignored the sticker, like I'm sure occurs more than we know at other garages, and charged us for a transmission as well, since we had no idea the transmission had a warranty when we bought it. They have certainly won my trust and I will not hesitate to take my vehicles there going forward. The entire staff is friendly, honest, and knowledgeable and their turn around time was much quicker than expected. Based on my experience, I absolutely recommend them to anybody!

Had my first experience today with Empire after reading so many glowing reviews, and I can…read morecertainly see why they get the praise they do! Everyone there couldn't have been more awesome! I am super particular when it comes to my vehicles (make that "obsessive") and always want the best for them when it comes to service and how they are cared for. Empire was very accommodating with my desire to use my preferred fluids of choice (Amsoil) and provide them myself. Chris was also very helpful in getting my vehicle in and out in a timely manner and it was ready right when he said it would be. Everyone in their office was so nice and pleasant to deal with (particularly Gabby) and I had such a good feeling with the entire experience even as a first time customer. I felt like my car was in very good hands and I will absolutely be coming back as a repeat customer in the future. The pricing was also incredibly reasonable for what I had done! I'm very fortunate that their shop is within about a 2 minute walk of my house, so it makes a great thing even better when you feel you have an honest and dependable "neighborhood" mechanic. I can see why they have so many great reviews and I happy to be yet another who is adding one to the collective. Highly recommend!

Brought my mini in for some TLC on one major repair. Dan took the initiative to fix a few other…read morelittle odds and ends for me without breaking the bank. He was very upfront and great about communicating what needed to be done and what small extras he would recommend fixing while he was in there (minis aren't an easy job considering you have to take off their whole front side to get anything done) I've known him awhile from being his server and he's such a good dude. Treats you like you deserve, not like you're his next big windfall. Thanks for everything Dan.

I went to this guy for years I over looked his rudeness but to not really take care of my car needs…read moreand just ignore it never mention it is unforgivable It ended up costing me thousands of dollars that could have been taken care of along the way and dressing why lights came on instead of simply turning the lights off cost me down the road $1000.'s of dollars is unconscionable

Great and reliable. They are upfront and honest with you. They seem to have a great relationship…read morewith the neighborhood and the locals. Great service!

Avoid this shop they broke my trunk latch and it cost $375.00 to replace it. On a $170.00 repair .read more

I've found my new mechanic! I was super disappointed when…read morethe Hyundai of Petaluma closed and was in need of a new mechanic. Dave squeezed me into his schedule in the same week that I called and his techs were extremely honest and friendly. I didn't feel pressured into anything and we be returning for my next service!

The first day Rick said my car was done. My brakes went to the floor the second time he said my car…read morewas done my car overheated the electric fan was broken and he fix the fan in the car still run ran hot, then a spark plug shot out of the engine, now it sits in my drive way The worst mechanic I've ever had worked on my car

If you take your car anywhere else, you might as well flush your money down the toilet. Bill &…read moreJay's continue to over perform and deliver every time. My daughter's car had been having some issues and she took it to a local mechanic who quoted her $2700. He mentioned so many problems that she came home crying. I was glad she took it upon herself to take her car in somewhere, but disappointed she hasn't paid attention when I talk about my "guys" in Petaluma. Long story short, we took her car from that scam mechanic and drive it right to Bill & Jay's. $95 later my daughter's car is back in action and she learned a valuable lesson.

Big, big shoutout to Bill & Jay's for getting me out of a major jam. I had to be in SF for an…read moreimportant meeting and woke up to a nail in my tire. They were the only shop open at 7am and I was lucky enough that the nail was on top and could be patched. The entire team works quick and provides the best service... I was in and out and made it in time to my meeting. I would have paid twice what they charged, but they have tremendous value and consideration for their customers.